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Alert Services Jobs (NOW HIRING)

Life Alert

Life Alert Field Technician

Fort Lauderdale, FL · On-site

$65K - $85K/yr

Description Candidate must have at least 1 year of customer service experience. Candidates must be punctual, have organizational skills and ability to prioritize and multitask. Schedule: • 10 hour ...

Our Company

CUS - Corp-Red Alert Manager

Dunn, NC · On-site

A Red Alert Manager leads daily Red Alert Center operations to meet customer satisfaction levels ... Ensures appropriate staffing levels to meet service demands and departmental performance goals.

Our Company

CUS - Corp-Red Alert Manager

Dunn, NC

A Red Alert Manager leads daily Red Alert Center operations to meet customer satisfaction levels ... Ensures appropriate staffing levels to meet service demands and departmental performance goals.

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Alert Services information

See salary details

$33.5K

$103.5K

$217.5K

How much do alert services jobs pay per year?

As of Jun 29, 2026, the average yearly pay for alert services in the United States is $103,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $185,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Alert Services position, and why are they important?

To excel in Alert Services, you need strong attention to detail, rapid problem-solving abilities, and familiarity with incident response protocols, often supported by a background in IT, security, or emergency management. Experience with alert management platforms, ticketing systems, and real-time monitoring tools such as SIEM (Security Information and Event Management) or emergency notification systems is often required. Excellent communication, teamwork, and the ability to remain calm under pressure are crucial soft skills in this field. These qualities ensure timely and accurate responses to critical events, minimizing risks and maintaining organizational continuity.

What is an Alert Services job?

An Alert Services job involves monitoring and managing emergency or critical notifications for organizations. Responsibilities typically include tracking alerts, assessing their urgency, and ensuring prompt communication with the appropriate teams or individuals. Professionals in this role may work with automated alert systems, troubleshoot issues, and refine notification protocols to enhance response efficiency. This job is common in industries like IT, healthcare, security, and emergency management. Strong attention to detail and quick decision-making are essential skills.

What are the typical daily responsibilities of someone working in Alert Services?

Professionals in Alert Services are responsible for continuously monitoring systems or environments, promptly identifying potential risks or incidents, and executing established response procedures. Their daily tasks often include analyzing alert data, escalating issues to relevant teams, documenting incidents, and maintaining clear and timely communication with stakeholders. These roles may involve working shifts, especially in organizations that require 24/7 monitoring. By proactively managing alerts, these professionals help ensure business operations remain secure and interruptions are minimized.

What are the most commonly searched types of Alert Services jobs? The most popular types of Alert Services jobs are:
What states have the most Alert Services jobs? States with the most job openings for Alert Services jobs include:
What job categories do people searching Alert Services jobs look for? The top searched job categories for Alert Services jobs are:
Alert Services jobs near you
Infographic showing various Alert Services job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,516 per year, or $49.8 per hour.
Alert Alarm ISG Support Technician

Alert Alarm ISG Support Technician

Alert Alarm Hawaii

Honolulu, HI • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Key responsibilities

  • Provide technical support and troubleshooting for field technicians and customers related to video monitoring, access control equipment, and networking issues.

  • Create, manage, and troubleshoot Immix video monitored accounts and cloud-based video monitoring and access control systems.

  • Train and mentor internal support technicians and new staff members on monitoring and access control systems and procedures.

Job description

Role Overview
The Support Technician provides an elevated level of technical support to field technicians and customers related to video, access control and networking equipment. This position will train and mentor other internal support technicians.
Status Full-Time, Non-Exempt
Key Responsibilities
  • Create, troubleshoot and manage Immix video monitored accounts.
  • Provide elevated levels of support and troubleshooting to technicians and customers related to video monitoring and access control equipment and networking issues.
  • Manage video monitoring and access control Cloud based systems.
  • Responsible for Product RMA's (Return Merchandise Authorization) of all video and access control systems.
  • Respond to and complete service tickets and installations, as needed
  • Research and development of new monitoring and access control products and demos.
  • Install and troubleshoot Microsoft Windows and Linux operating system and software support related to monitoring and access control systems.
  • Hardware troubleshooting related to video monitoring, access control and networking equipment including server and pc components.
  • Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.
  • Ability to effectively utilize various platforms for troubleshooting to include telephone, Screen Connect sessions, or Webinars.
  • Responsible for training new staff members on monitoring and access control systems and procedures.
  • Subject matter expert in Supported systems and networking configurations.
  • Configure firewalls, routers and switches to maximize network efficiency and security
  • Responsible for completing paperwork, data entry, and unit configuration associated with video monitoring and access control installations and service calls in an accurate and timely manner.
  • Responsible for burning, shipping and archiving video clip requests from customers, police, insurance companies and other parties, as necessary.
  • Provide onsite training to Customers in an individual or group setting.
  • Participate in and/or manage special projects as assigned.
  • Ability to handle issues that may arise in the absence of the Manager.
  • Liaise with vendors and other IT personnel for problem resolution
  • Other duties as assigned.

Qualifications
  • Valid Driver's License and clean driving record
  • Knowledge of closed-circuit television software and hardware, access control software and hardware
  • Knowledge of windows and Linux operating systems
  • Proficient in Microsoft Office products
  • Problem solving and analytical skills
  • Strong time-management skills
  • Strong written documentation skills
  • Network hardware configuration
  • Network troubleshooting
  • Network design and implementation
  • Travel as needed

Work Requirements:
  • Ability to work with hand tools, meters, and other necessary industry related equipment
  • Ability to climb ladders
  • Ability to lift weights up to 75 pounds
  • Ability to work onsite

The Alert Alarm Benefit:
Compensation starts at $25+/hour (DOE)
We offer a full benefits package, including health, dental, and eye insurance, STD and life Insurance, a 401k savings plan, paid time off benefits, training, opportunities for growth and development, and a team that cares about you. We even offer pet insurance!
We are a proud Equal Opportunity Employer
EEOC Statement
Alert Alarm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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