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Fire Alarm Dispatcher Jobs (NOW HIRING)

AI Fire

Fire Alarm Service Dispatcher

Hudson, NH · On-site

Schedule fire alarm service appointments * Dispatch approximately 16 technicians to customer sites * Answer phone calls, emails, and text messages * Provide customer support and service updates

JARBO

Fire Alarm Technician

Kansas City, KS

$25 - $35/hr

Coordinate daily scheduling with dispatch, customers, and other technicians. Follow site safety requirements on every job. Qualifications - Fire Alarm Technician * 1 to 3 years of hands-on field ...

JARBO

Fire Alarm Technician

Kansas City, KS

$25 - $35/hr

Coordinate daily scheduling with dispatch, customers, and other technicians. Follow site safety requirements on every job. Qualifications - Fire Alarm Technician * 1 to 3 years of hands-on field ...

JARBO

Fire Alarm Technician

Kansas City, KS · On-site

$25 - $32/hr

Coordinate daily scheduling with dispatch, customers, and other technicians. Follow site safety requirements on every job. Qualifications - Fire Alarm Technician * 1 to 3 years of hands-on field ...

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Securitas Technology

Security Alarm Dispatcher

Uniontown, OH · On-site

$13.50 - $17.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... fire and police agencies and ensuring customers are properly notified of events. This includes ...

Securitas Technology

Security Alarm Dispatcher

Honolulu, HI · On-site

$16.50 - $21.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... fire and police agencies and ensuring customers are properly notified of events. This includes ...

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Fire Alarm Dispatcher information

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$37.5K

$56.4K

$73.5K

How much do fire alarm dispatcher jobs pay per year?

As of Aug 14, 2026, the average yearly pay for fire alarm dispatcher in the United States is $56,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What does a fire alarm dispatcher do?

A Fire Alarm Dispatcher is responsible for receiving and processing emergency calls related to fires and other incidents. They quickly assess the nature and location of the emergency, dispatch appropriate fire and emergency personnel, and maintain communication with responding units. Fire Alarm Dispatchers also provide critical information and instructions to callers, ensuring a timely and effective response. They play a vital role in coordinating emergency services and keeping the public safe.

What are the key skills and qualifications needed to thrive as a fire alarm dispatcher?

To thrive as a Fire Alarm Dispatcher, you need strong attention to detail, quick decision-making abilities, and a high school diploma or equivalent, often supplemented by specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio operations, and relevant certification such as APCO or NENA is typically required. Excellent communication, stress management, and multitasking skills help dispatchers remain calm and clear-headed in high-pressure situations. These skills are crucial to ensure rapid and accurate emergency response, ultimately saving lives and property during critical incidents.

What are the typical challenges faced by fire alarm dispatchers during high-volume emergency situations?

Fire Alarm Dispatchers often encounter challenges such as managing multiple simultaneous calls, prioritizing emergencies, and maintaining clear communication under pressure. During high-volume incidents, dispatchers must quickly assess the nature of each call, coordinate with fire departments and other emergency services, and ensure that accurate information is relayed to responders. Staying calm, organized, and focused is critical to effectively support field teams and ensure public safety during these intense situations.

What is the difference between Fire Alarm Dispatcher vs Fire Alarm Technician?

AspectFire Alarm DispatcherFire Alarm Technician
CertificationsEmergency dispatch certifications, CPR, and communication trainingFire alarm system certifications, NICET, and electrical licenses
Work EnvironmentDispatch centers, call rooms, emergency response settingsInstallation sites, maintenance facilities, client locations
Employer & Industry UsagePublic safety agencies, alarm monitoring companiesFire alarm system manufacturers, contractors, service providers

Fire Alarm Dispatchers primarily handle emergency calls, coordinate responses, and monitor alarm systems, requiring communication and emergency response certifications. Fire Alarm Technicians focus on installing, maintaining, and repairing fire alarm systems, needing technical certifications and electrical knowledge. While both roles work within the fire safety industry, dispatchers manage communication, and technicians handle system technicalities.

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Fire Alarm Dispatcher jobs near you
Infographic showing various Fire Alarm Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,370 per year, or $27.1 per hour.

Fire Alarm Service Dispatcher

AI Fire

Hudson, NH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.
At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.
Why work with us?
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
Benefits of joining Impact Fire Services
When you join Impact Fire you will receive:
  • Competitive compensation
  • Pay is on a weekly cycle, every Friday
  • Career Advancement Opportunities
  • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
  • Company paid short and long-term disability
  • Immediately vested in our 401(k) company match
  • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
  • Exceptional guidance and support from our managers
  • Collaborative culture & environment
  • Robust training opportunities with company reimbursement upon achieving required licensing
  • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
  • Opportunity to work alongside some of the best talent in the fire protection industry

Fire Alarm Dispatcher / Service Coordinator - This position is located at our Hudson, NH location
Looking for a detail-oriented and customer-focused administrative professional with experience coordinating schedules, managing service requests, and providing exceptional customer support. Skilled in dispatching field personnel, handling high call volumes, maintaining accurate records, and utilizing Microsoft Office applications. Proven ability to multitask in fast-paced environments while delivering excellent service and supporting team operations.
Key Responsibilities
  • Triage and prioritize incoming customer service calls
  • Schedule fire alarm service appointments
  • Dispatch approximately 16 technicians to customer sites
  • Answer phone calls, emails, and text messages
  • Provide customer support and service updates
  • Maintain records and perform general administrative duties
  • Assist management with additional administrative assignments

Key Skills Needed
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced environment
  • Excellent phone etiquette
  • Strong typing, spelling, and grammar skills
  • Microsoft Office proficiency (Outlook, Word, Excel)
  • Scheduling and coordination abilities
  • Attention to detail and organization
  • Ability to quickly learn new systems and processes
  • Team-oriented mindset

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
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About AI Fire

Sourced by ZipRecruiter

Industry

Facilities support services

Company size

501 - 1,000 Employees

Headquarters location

Long Beach, CA, US

Year founded

2009

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