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Fire Alarm Dispatcher Jobs (NOW HIRING)

Acadian Total Security

Alarm Dispatcher

Lafayette, LA · On-site

Verify and dispatch on video security alarms for residential and commercial customers. JOB ... Fire Rover fires 9 Assist the alarm center with Noonlight video verification alerts This is not ...

Norred Fire

Fire Alarm Technician

Monroe, LA · On-site

$28 - $40/hr

Fire Alarm Technician Monroe, LA | Full-Time About Us Norred Fire Systems, a Guardian Fire Services ... Coordinate rescheduling of any services with service dispatcher and customer to ensure total ...

Norred Fire Systems LLC

Fire Alarm Technician

Monroe, LA · On-site

$28 - $40/hr

Fire Alarm Technician Monroe, LA | Full-Time About Us Norred Fire Systems, a Guardian Fire Services ... Coordinate rescheduling of any services with service dispatcher and customer to ensure total ...

Guardian Fire Services

Fire Alarm Technician

Monroe, LA · On-site

$28 - $40/hr

Fire Alarm Technician Monroe, LA | Full-Time About Us Norred Fire Systems, a Guardian Fire Services ... Coordinate rescheduling of any services with service dispatcher and customer to ensure total ...

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Fire Alarm Dispatcher information

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$37.5K

$56.4K

$73.5K

How much do fire alarm dispatcher jobs pay per year?

As of Sep 7, 2026, the average yearly pay for fire alarm dispatcher in the United States is $56,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What does a fire alarm dispatcher do?

A Fire Alarm Dispatcher is responsible for receiving and processing emergency calls related to fires and other incidents. They quickly assess the nature and location of the emergency, dispatch appropriate fire and emergency personnel, and maintain communication with responding units. Fire Alarm Dispatchers also provide critical information and instructions to callers, ensuring a timely and effective response. They play a vital role in coordinating emergency services and keeping the public safe.

What are the key skills and qualifications needed to thrive as a fire alarm dispatcher?

To thrive as a Fire Alarm Dispatcher, you need strong attention to detail, quick decision-making abilities, and a high school diploma or equivalent, often supplemented by specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio operations, and relevant certification such as APCO or NENA is typically required. Excellent communication, stress management, and multitasking skills help dispatchers remain calm and clear-headed in high-pressure situations. These skills are crucial to ensure rapid and accurate emergency response, ultimately saving lives and property during critical incidents.

What are the typical challenges faced by fire alarm dispatchers during high-volume emergency situations?

Fire Alarm Dispatchers often encounter challenges such as managing multiple simultaneous calls, prioritizing emergencies, and maintaining clear communication under pressure. During high-volume incidents, dispatchers must quickly assess the nature of each call, coordinate with fire departments and other emergency services, and ensure that accurate information is relayed to responders. Staying calm, organized, and focused is critical to effectively support field teams and ensure public safety during these intense situations.

What is the difference between Fire Alarm Dispatcher vs Fire Alarm Technician?

AspectFire Alarm DispatcherFire Alarm Technician
CertificationsEmergency dispatch certifications, CPR, and communication trainingFire alarm system certifications, NICET, and electrical licenses
Work EnvironmentDispatch centers, call rooms, emergency response settingsInstallation sites, maintenance facilities, client locations
Employer & Industry UsagePublic safety agencies, alarm monitoring companiesFire alarm system manufacturers, contractors, service providers

Fire Alarm Dispatchers primarily handle emergency calls, coordinate responses, and monitor alarm systems, requiring communication and emergency response certifications. Fire Alarm Technicians focus on installing, maintaining, and repairing fire alarm systems, needing technical certifications and electrical knowledge. While both roles work within the fire safety industry, dispatchers manage communication, and technicians handle system technicalities.

How much do fire alarm dispatchers make?

Fire alarm dispatchers in New York City typically earn an average annual salary of around $50,000 to $70,000, depending on experience and certifications. They work in emergency communication centers, often requiring shift work and strong communication skills.

Is it hard to get hired as a fire alarm dispatcher?

Getting hired as a fire alarm dispatcher can be competitive, as it often requires relevant experience, strong communication skills, and sometimes certification or training in emergency response. Employers typically look for candidates who can handle high-pressure situations and operate dispatching systems efficiently.
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Fire Alarm Dispatcher jobs near you
Infographic showing various Fire Alarm Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,370 per year, or $27.1 per hour.

Alarm Dispatcher

Acadian Total Security

Lafayette, LA • On-site

Full-time

Re-posted 6 days ago

Job description

Acadian Total Security has an immediate opening for a full-time Video Analyst at our Lafayette, LA location.
Job Summary: Verify and dispatch on video security alarms for residential and commercial customers.
JOB FUNCTIONS
1
Monitors incoming alarm signals using audio and video, verifying and dispatching security alarms for residential and commercial clients
2
Answers phone calls from end users and dealers
3
Answers incoming phone calls and takes messages for dealers and end users
4
Handles any special projects and dealer/end user issues specifically requested by the Operators Supervisor
5
Works with computer automation software to efficiently handle alarms
6
Document accurate, concise, detailed, factual and meaningful reports of events handled
7
Assists the alarm center anytime there is a natural disaster or emergency
8
Follows protocols for extinguishing Fire Rover fires
9
Assist the alarm center with Noonlight video verification alerts
This job description is not intended, nor should it be construed to be an all inclusive list of responsibilities, duties, skills or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type. Unless specifically noted, these job functions are considered essential duties.
QUALIFICATIONS:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
  1. High School diploma or GED
  2. Must possess and maintain a clear criminal history
  3. ACES management training certification is considered a plus
  4. A background in telecommunications, criminal justice, security alarm dispatching, CCTV alarm installation or law enforcement is preferred
  5. Must be PC literate and some familiarity with MS Word and Excel.
  6. Strong organizational skills; multi-task oriented
  7. Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.
  8. Ability to write routine reports and correspondence

INTERPERSONAL REQUIREMENTS:
  1. Maintain social, ethical and organizational norms.
  2. Achieve accomplishment of all task details, no matter how small.
  3. Maintain good personal motivation; develop a sense of ownership of job tasks and results.
  4. Must have a sense of urgency for all work performed.
  5. Ability to work under the pressure of meeting strict deadlines
  6. Excellent interpersonal skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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