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Fire Alarm Dispatcher Jobs (NOW HIRING)

Johnson Controls

Fire Alarm Installer

High Point, NC · On-site

$28.70 - $40.38/hr

This role places a strong emphasis on networked fire alarm systems, while also supporting panel ... Keep communication clear with customers, dispatch, and teammates so everyone understands the plan ...

Securitas Technology

Security Alarm Dispatcher

Honolulu, HI

$16.50 - $21.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... fire and police agencies and ensuring customers are properly notified of events. This includes ...

Securitas Technology

Security Alarm Dispatcher

Uniontown, OH · On-site

$13.50 - $17.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... fire and police agencies and ensuring customers are properly notified of events. This includes ...

Securitas Technology

Security Alarm Dispatcher

Honolulu, HI · On-site

$16.50 - $21.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... fire and police agencies and ensuring customers are properly notified of events. This includes ...

BEC

Commercial Fire Alarm Service Technician

Glendora, CA · On-site

$50.61 - $63.38/hr

... dispatch. Required Qualifications · Current and verifiable Edwards EST3 certification. · Minimum 5 years of commercial fire alarm installation, programming, troubleshooting, inspection, and service ...

Chenega Corporation

Dispatch/Alarm Monitor

Artesia, NM

$15.75 - $20.75/hr

Monitor CCTV, intrusion detection, fire alarm, duress alarm, and early warning systems. * Receive, evaluate, and dispatch emergency and non-emergency calls for assistance. * Answer and process calls ...

Linked Alarm

Be Seen First

Alarm Installation Technician

Philadelphia, PA · On-site

$45K - $100K/yr

We specialize in commercial and residential installation and service of fire alarms, security ... Coordinate daily workflow with dispatch for efficient route and installation management * Maintain ...

Bay Alarm Company

Alarm Dispatch Operator

Concord, CA · On-site

$21 - $23/hr

Join our team as an Alarm Dispatcher at a company recognized as a "Best Place to Work in the Bay ... Initiate outbound calls to customers, police, fire departments, and emergency contacts to ...

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Fire Alarm Dispatcher information

See salary details

$37.5K

$56.4K

$73.5K

How much do fire alarm dispatcher jobs pay per year?

As of Aug 15, 2026, the average yearly pay for fire alarm dispatcher in the United States is $56,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What does a fire alarm dispatcher do?

A Fire Alarm Dispatcher is responsible for receiving and processing emergency calls related to fires and other incidents. They quickly assess the nature and location of the emergency, dispatch appropriate fire and emergency personnel, and maintain communication with responding units. Fire Alarm Dispatchers also provide critical information and instructions to callers, ensuring a timely and effective response. They play a vital role in coordinating emergency services and keeping the public safe.

What are the key skills and qualifications needed to thrive as a fire alarm dispatcher?

To thrive as a Fire Alarm Dispatcher, you need strong attention to detail, quick decision-making abilities, and a high school diploma or equivalent, often supplemented by specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio operations, and relevant certification such as APCO or NENA is typically required. Excellent communication, stress management, and multitasking skills help dispatchers remain calm and clear-headed in high-pressure situations. These skills are crucial to ensure rapid and accurate emergency response, ultimately saving lives and property during critical incidents.

What are the typical challenges faced by fire alarm dispatchers during high-volume emergency situations?

Fire Alarm Dispatchers often encounter challenges such as managing multiple simultaneous calls, prioritizing emergencies, and maintaining clear communication under pressure. During high-volume incidents, dispatchers must quickly assess the nature of each call, coordinate with fire departments and other emergency services, and ensure that accurate information is relayed to responders. Staying calm, organized, and focused is critical to effectively support field teams and ensure public safety during these intense situations.

What is the difference between Fire Alarm Dispatcher vs Fire Alarm Technician?

AspectFire Alarm DispatcherFire Alarm Technician
CertificationsEmergency dispatch certifications, CPR, and communication trainingFire alarm system certifications, NICET, and electrical licenses
Work EnvironmentDispatch centers, call rooms, emergency response settingsInstallation sites, maintenance facilities, client locations
Employer & Industry UsagePublic safety agencies, alarm monitoring companiesFire alarm system manufacturers, contractors, service providers

Fire Alarm Dispatchers primarily handle emergency calls, coordinate responses, and monitor alarm systems, requiring communication and emergency response certifications. Fire Alarm Technicians focus on installing, maintaining, and repairing fire alarm systems, needing technical certifications and electrical knowledge. While both roles work within the fire safety industry, dispatchers manage communication, and technicians handle system technicalities.

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What states have the most Fire Alarm Dispatcher jobs?

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Fire Alarm Dispatcher jobs near you
Infographic showing various Fire Alarm Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $56,370 per year, or $27.1 per hour.

Fire Alarm Installer

Johnson Controls

High Point, NC • On-site

$28.70 - $40.38/hr

Full-time

Posted 19 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 409 frontline employees who took The Breakroom Quiz

136th of 540 rated manufacturers

Job description

Johnson Controls helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it matters most, backed by advanced technology, lifecycle services, and a strong field organization focused on customer outcomes.
Role Overview
As a Fire Installer V, you will install, program, troubleshoot, configure, commission, and service fire alarm systems and related building system products at customer sites. This role places a strong emphasis on networked fire alarm systems, while also supporting panel repair and reprogramming, device replacement and repair, low-voltage circuit troubleshooting, and system testing.
Key Responsibilities
  • Perform installation, programming, troubleshooting, configuration, commissioning, and servicing of fire alarm systems.
  • Handle panel repair and reprogramming, device replacement and repair, low-voltage circuit troubleshooting, and system testing.
  • Support the programming of fire alarm, security, and access control system panels, with primary focus on networked fire alarm systems.
  • Respond to customer service calls in a timely and efficient manner and complete troubleshooting and repair work as needed.
  • Read and interpret blueprints, diagrams, submittals, specifications, schematics, software/system programs, and operational/product manuals.
  • Supervise and inspect equipment installation to help ensure customer and contract specifications are met.
  • Organize technical resources, information, materials, and support to complete assigned tasks efficiently.
  • Complete required certification courses and submit task, activity, productivity, and other documentation on time.

How You Will Do It
  • Own each service call with safety, accountability, and integrity, and deliver work that customers can rely on.
  • Stay close to the work, understand the site conditions, and remove obstacles quickly so customer issues are resolved without delay.
  • Use a methodical approach to diagnostics, test the system thoroughly, and work toward the root cause rather than temporary fixes.
  • Keep communication clear with customers, dispatch, and teammates so everyone understands the plan, status, and next steps.
  • Apply a continuous-improvement mindset by documenting findings accurately, sharing candid observations, and learning from each job.
  • Work collaboratively across functions and sites, drawing on the strengths of the team to deliver the best result.

Qualifications
  • At least 5 years of documented experience in low voltage electrical systems, including Fire/Life Safety Systems.
  • High School Diploma or equivalent.
  • Experience reading and interpreting blueprints, submittals, and operational/product manuals.
  • Experience with hand tools, test equipment, multi-meter usage, digital analyzer, and commissioning devices.
  • Basic understanding of network concepts and architectures.
  • Ability to perform physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Ability to work in unusual and sometimes difficult positions, including climbing ladders, scaffolding, and high lift equipment up to 40 feet, and working within ducts, crawl spaces, and above ceilings.
  • Ability to work flexible hours, including weekends, to meet customer requirements.
  • Overnight travel may be required.
  • Strong customer service skills and the ability to lead and work well with team members.
  • Ability to follow and always apply safety guidelines and procedures.
  • Strong organizational skills, a positive attitude, and an ability to learn quickly.
  • Valid driver's license and a driving record that meets company requirements.
  • Ability to pass a pre-employment background check and drug test.
  • Ability to obtain and retain any licenses required by National, State, and Local codes.

Nice to Have
  • Two-year Associate's Degree in Electronics, Network, Computer Science, or a related field.
  • NICET level II, or the ability to obtain it within the first year.

Why Join Us
Join a team focused on smart, healthy, and sustainable buildings, where your work helps protect people, property, and critical operations. You will be part of an environment that values technical expertise, customer service, and dependable execution in the field. If you are ready to bring your skills to a role where performance really matters, we invite you to apply.
HIRING HOURLY RANGE: $28.70-$40.38 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
#techhiring
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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