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Fire Alarm Dispatcher Jobs (NOW HIRING)

Cherokee Federal

Alarm Monitor

Fort Campbell, KY · On-site

$18.14/hr

Operate commercial intrusion detection and fire alarm monitoring computer systems. * Documents emergency call and responder dispatch information in the CAD system. * Documents daily dispatches and ...

Securitas Technology

Security Alarm Dispatcher

Uniontown, OH · On-site

$13.50 - $17.75/hr

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by ... fire and police agencies and ensuring customers are properly notified of events. This includes ...

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Fire Alarm Dispatcher information

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$73.5K

How much do fire alarm dispatcher jobs pay per year?

As of Sep 11, 2026, the average yearly pay for fire alarm dispatcher in the United States is $56,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What does a fire alarm dispatcher do?

A Fire Alarm Dispatcher is responsible for receiving and processing emergency calls related to fires and other incidents. They quickly assess the nature and location of the emergency, dispatch appropriate fire and emergency personnel, and maintain communication with responding units. Fire Alarm Dispatchers also provide critical information and instructions to callers, ensuring a timely and effective response. They play a vital role in coordinating emergency services and keeping the public safe.

What are the key skills and qualifications needed to thrive as a fire alarm dispatcher?

To thrive as a Fire Alarm Dispatcher, you need strong attention to detail, quick decision-making abilities, and a high school diploma or equivalent, often supplemented by specialized emergency communications training. Familiarity with computer-aided dispatch (CAD) systems, radio operations, and relevant certification such as APCO or NENA is typically required. Excellent communication, stress management, and multitasking skills help dispatchers remain calm and clear-headed in high-pressure situations. These skills are crucial to ensure rapid and accurate emergency response, ultimately saving lives and property during critical incidents.

What are the typical challenges faced by fire alarm dispatchers during high-volume emergency situations?

Fire Alarm Dispatchers often encounter challenges such as managing multiple simultaneous calls, prioritizing emergencies, and maintaining clear communication under pressure. During high-volume incidents, dispatchers must quickly assess the nature of each call, coordinate with fire departments and other emergency services, and ensure that accurate information is relayed to responders. Staying calm, organized, and focused is critical to effectively support field teams and ensure public safety during these intense situations.

What is the difference between Fire Alarm Dispatcher vs Fire Alarm Technician?

AspectFire Alarm DispatcherFire Alarm Technician
CertificationsEmergency dispatch certifications, CPR, and communication trainingFire alarm system certifications, NICET, and electrical licenses
Work EnvironmentDispatch centers, call rooms, emergency response settingsInstallation sites, maintenance facilities, client locations
Employer & Industry UsagePublic safety agencies, alarm monitoring companiesFire alarm system manufacturers, contractors, service providers

Fire Alarm Dispatchers primarily handle emergency calls, coordinate responses, and monitor alarm systems, requiring communication and emergency response certifications. Fire Alarm Technicians focus on installing, maintaining, and repairing fire alarm systems, needing technical certifications and electrical knowledge. While both roles work within the fire safety industry, dispatchers manage communication, and technicians handle system technicalities.

How much do fire alarm dispatchers make?

Fire alarm dispatchers in New York City typically earn an average annual salary of around $50,000 to $70,000, depending on experience and certifications. They work in emergency communication centers, often requiring shift work and strong communication skills.

Is it hard to get hired as a fire alarm dispatcher?

Getting hired as a fire alarm dispatcher can be competitive, as it often requires relevant experience, strong communication skills, and sometimes certification or training in emergency response. Employers typically look for candidates who can handle high-pressure situations and operate dispatching systems efficiently.
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Fire Alarm Dispatcher jobs near you
Infographic showing various Fire Alarm Dispatcher job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,370 per year, or $27.1 per hour.

Fire Alarm Project Manager

Schertz, TX • On-site

Pye Barker Fire and Safety LLC
See more jobs at Pye Barker Fire and Safety LLCexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

The Fire Alarm Project Manager will oversee and manage Fire Alarm Projects from inception to completion. This individual will coordinate field technicians, liaise with clients, ensure code compliance, and deliver projects on time and within budget. The ideal candidate has a strong understanding of fire alarm systems, project management experience, and excellent communication skills.

Essential Duties & Responsibilities:

  • Manage multiple Fire Alarm Projects includingmodifications, retrofits, andnew installations.

  • Serve as the primary point of contact forGeneral contractors,subcontractors,install techniciansand internal departments.

  • Develop project scopes, estimates, and budgets; monitor progress and performance.

  • Assist in scheduling of technician crews, in conjunction with superintendent

  • Ensuring work complies with applicable codes, regulations, and safety standards.

  • Coordinate material procurement, subcontractor scheduling, and field service dispatching.

  • Maintain accurate records includingProject Status Reports, inspection forms, andany other requireddocumentation.

  • Assist with troubleshooting technical issues and providing solutions for system deficiencies.

  • Oversee financials and help resolve any invoicing or billing discrepancies.

  • Promote and maintain a safe working environment.

  • Determine customer needs by conducting site surveys and communicate effectively to educate the customer.

  • Assist withprogressbilling percontractguidelines.

  • Support sales efforts by identifying service opportunities and providing recommendations.

  • Other duties as assigned.

Education/Qualification:

  • 3+ years minimum experience in the fire protection industry, with a focus onFire Alarmsystems.

  • FAL (preferred)

  • Ability to read and interpret blueprints and technical documents.

  • Project Management certifications (PMP, PgMP, CAPM) are highly desirable

  • Proven project management experience, ideally in a service-based environment.
    NICET Level II or higher in Fire Alarm Systems (preferred).

  • Proficient in project management and scheduling software (e.g., Microsoft Project, ServiceTrade, etc.)

  • Valid driver's license and clean driving record.


Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

  • Performs other duties as assigned


Physical Requirements:

  • Office and field environment; occasional job site visits required.

  • May need to work outside standard business hours to meet project deadlines or respond to emergencies.

Benefits and Perks:

  • Excellent pay

  • Medical, dental, vision

  • Company paid life insurance

  • Company paid short-term disability

  • 401K with employer match

  • Paid vacation and company holidays

  • Training and Career Development

  • Company vehicle (if job applicable)

  • Immediate qualification for theALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

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