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Alert Communications Jobs (NOW HIRING)

MetalCraft of Mayville

Safety Intern (Mayville)

Mayville, WI · On-site

$16.50 - $22.50/hr

Compile and maintain safety statistics, analyze incident data for trends and prepare advisory or alert communications. * Implementation and documentation of EH&S required training. * Offers ...

MTLCraft

Safety Intern (Mayville)

Mayville, WI · On-site

$16.50 - $22.50/hr

Compile and maintain safety statistics, analyze incident data for trends and prepare advisory or alert communications. * Implementation and documentation of EH&S required training. * Offers ...

New

MTLCraft

Safety Intern (Mayville)

Mayville, WI · On-site

$16.50 - $22.50/hr

Compile and maintain safety statistics, analyze incident data for trends and prepare advisory or alert communications. * Implementation and documentation of EH&S required training. * Offers ...

New

MetalCraft of Mayville

Safety Intern (Mayville)

Mayville, WI · On-site

$16.50 - $22.50/hr

Compile and maintain safety statistics, analyze incident data for trends and prepare advisory or alert communications. * Implementation and documentation of EH&S required training. * Offers ...

Wise Skulls

Data Integration Alert Specialist

Data Integration Alert Specialist Location: US (Remote) Duration: 6 months (possibility of ... Customer Communication * Notify customers when required data files are missing or delayed ...

Rooms To Go

CUS - Corp-Red Alert Manager

Brookshire, TX · On-site

This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...

Our Company

CUS - Corp-Red Alert Manager

Brookshire, TX · On-site

This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...

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Alert Communications information

See salary details

$31K

$67K

$111.5K

How much do alert communications jobs pay per year?

As of Sep 1, 2026, the average yearly pay for alert communications in the United States is $67,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What is Alert Communications?

Alert Communications is a company that specializes in providing call center and answering services, primarily for law firms and legal professionals. They handle inbound and outbound calls, lead intake, client retention, appointment scheduling, and other communication needs. Their services are designed to ensure that law firms never miss a call, improve client satisfaction, and streamline the intake process. By outsourcing these tasks, legal professionals can focus more on their practice while Alert Communications manages client communications efficiently.

How does the role at Alert Communications typically interact with law firm clients, and what communication challenges might I face?

In this role, you’ll frequently serve as the first point of contact for potential clients reaching out to law firms, either by phone, chat, or email. You’ll need to communicate clearly and empathetically, often gathering sensitive information and addressing urgent concerns. Common challenges include managing high call volumes, maintaining professionalism during stressful interactions, and adapting your communication style to suit diverse client needs. Team members usually work closely with supervisors and peers to ensure consistency and quality in client interactions, making collaboration and feedback essential for success.

What are the key skills and qualifications needed to thrive as an Intake Specialist at Alert Communications, and why are they important?

To thrive as an Intake Specialist at Alert Communications, you need strong communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with case management software, CRM systems, and proficiency in data entry tools are commonly required. Exceptional customer service, active listening, and the ability to handle sensitive information with discretion are standout soft skills in this position. These skills ensure accurate client intake, positive experiences, and effective support for law firms and their clients.

What is the difference between Alert Communications vs Customer Service Representative?

AspectAlert CommunicationsCustomer Service Representative
CredentialsCommunication skills, relevant certifications (e.g., emergency communication training)High school diploma or equivalent, communication skills
Work EnvironmentEmergency call centers, security firms, or communication agenciesCall centers, retail, or service industries
Industry UsagePublic safety, security, emergency responseRetail, telecom, hospitality
Search/Comparison IntentRoles focused on emergency and critical communicationCustomer support and service roles

Alert Communications specialists focus on emergency and critical communication, often within security or public safety sectors, requiring specialized training. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication skills, Alert Communications roles are more specialized and often involve handling urgent situations, whereas Customer Service Representatives focus on routine customer support.

More about Alert Communications jobs

What cities are hiring for Alert Communications jobs?

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What states have the most Alert Communications jobs?

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What job categories do people searching Alert Communications jobs look for?

The top searched job categories for Alert Communications jobs are:

Alert Communications jobs near you
Infographic showing various Alert Communications job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 9% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $67,006 per year, or $32.2 per hour.

Full-Time Remote Client Support Specialist (Legal Services) - TX - Houston

Alert Communications

Houston, TX • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Full-Time Remote Client Support Specialist (Legal Services)

Job Type: Full-Time (Various Shifts) l Pay: $16/hr l Location: Remote (Texas Residents Only)

About the Role

At Alert Communications, we provide around-the-clock live answering and intake solutions tailored specifically for the legal sector. Our team manages incoming leads, client onboarding, and ongoing support for law practices nationwide.

We are seeking Client Support Specialists to serve as the premier point of contact for individuals reaching out to our partner law firms. In this position, you will evaluate and qualify incoming inquiries, deliver compassionate customer care, and ensure a smooth, professional onboarding process from the very first call.

Key Requirements

  • Location: Remote but must reside in Texas.
  • Communication Skills: Clear, confident phone presence to guide callers professionally and compassionately.
  • Availability: Must be able to work one weekend day (Saturday or Sunday) and holidays.
  • Experience: Prior experience in customer service, call centers, sales, or hospitality (legal industry experience preferred).
  • Technical Skills: Proficiency using computers and managing multiple screens/systems simultaneously.
  • Typing Speed: Minimum of 35 WPM.
  • Performance: Maintain high productivity, accuracy, and reliability standards.
  • Being Bilingual (Spanish and English) is a plus!

Tech and Internet Requirements

This is a remote position that requires a dedicated home workspace:

  • Internet Connection: High-speed Fiber or Cable internet only (no satellite, DSL, or WiFi)
  • Speed: Minimum 15 mbps upload/5 mbps download
  • Connection Type: Direct Ethernet cable connection to your modem/router
  • Hardware: PC/Laptop running Windows 11 or higher and a wired USB headset with a microphone (Apple products/tablets/Chromebooks not supported)

Benefits

  • Employee Stock Ownership (ESOP)
  • Full Medical, Dental, and Vision Coverage
  • Paid Vacation
  • 401(k) with Company Matching
  • Free Life Insurance Policy
  • Legal Assistance

About us

With over 40 years of experience, Alert Communications powers client communication in the legal, healthcare, and home service sectors. We support more than 3,000 clients across North America as a trusted, people-powered voice for their business.

Alert is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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