This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
CUS - Corp-Red Alert Manager
Dunn, NC · On-site
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
CUS - Corp-Red Alert Manager
Dunn, NC · On-site
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
CUS - Corp-Red Alert Manager
Dunn, NC · On-site
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
CUS - Corp-Red Alert Manager
Dunn, NC · On-site
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to ...
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Alert Alarm Operations Support & Dispatch Manager
Honolulu, HI · On-site
$80K/yr
Excellent verbal and written communication skills. * Ability to multitask, prioritize, and manage ... We are a proud Equal Opportunity Employer EEOC Statement Alert Alarm provides equal employment ...
Alert Alarm Operations Support & Dispatch Manager
Honolulu, HI · On-site
$80K/yr
Excellent verbal and written communication skills. * Ability to multitask, prioritize, and manage ... We are a proud Equal Opportunity Employer EEOC Statement Alert Alarm provides equal employment ...
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
Inspection of all Red Alert orders. * Verifying the orders all have the correct products ... Excellent communication, both verbal and written * Strong time management skills are required
UNAVAILABLEEmployment Type: OTHER
UNAVAILABLEEmployment Type: OTHER
Alert Communications information
See salary details
$31K - $38.3K
4% of jobs
$38.3K - $45.6K
9% of jobs
$45.6K - $53K
11% of jobs
$54K is the 25th percentile. Wages below this are outliers.
$53K - $60.3K
12% of jobs
The median wage is $62.9K / yr.
$60.3K - $67.6K
41% of jobs
$67.6K - $74.9K
9% of jobs
$74.9K - $82.2K
6% of jobs
$82.2K - $89.5K
3% of jobs
$89.5K - $96.9K
2% of jobs
$96.9K - $104.2K
1% of jobs
$104.2K - $111.5K
2% of jobs
$31K
$67K
$111.5K
How much do alert communications jobs pay per year?
As of Jun 1, 2026, the average yearly pay for alert communications in the United States is $67,006.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $71,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Intake Specialist at Alert Communications, and why are they important?
To thrive as an Intake Specialist at Alert Communications, you need strong communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with case management software, CRM systems, and proficiency in data entry tools are commonly required. Exceptional customer service, active listening, and the ability to handle sensitive information with discretion are standout soft skills in this position. These skills ensure accurate client intake, positive experiences, and effective support for law firms and their clients.
How does the role at Alert Communications typically interact with law firm clients, and what communication challenges might I face?
In this role, you’ll frequently serve as the first point of contact for potential clients reaching out to law firms, either by phone, chat, or email. You’ll need to communicate clearly and empathetically, often gathering sensitive information and addressing urgent concerns. Common challenges include managing high call volumes, maintaining professionalism during stressful interactions, and adapting your communication style to suit diverse client needs. Team members usually work closely with supervisors and peers to ensure consistency and quality in client interactions, making collaboration and feedback essential for success.
What is Alert Communications and what services do they provide?
Alert Communications is a company that specializes in providing call center and answering services, primarily for law firms and legal professionals. They handle inbound and outbound calls, lead intake, client retention, appointment scheduling, and other communication needs. Their services are designed to ensure that law firms never miss a call, improve client satisfaction, and streamline the intake process. By outsourcing these tasks, legal professionals can focus more on their practice while Alert Communications manages client communications efficiently.
What is the difference between Alert Communications vs Customer Service Representative?
| Aspect | Alert Communications | Customer Service Representative |
|---|---|---|
| Credentials | Communication skills, relevant certifications (e.g., emergency communication training) | High school diploma or equivalent, communication skills |
| Work Environment | Emergency call centers, security firms, or communication agencies | Call centers, retail, or service industries |
| Industry Usage | Public safety, security, emergency response | Retail, telecom, hospitality |
| Search/Comparison Intent | Roles focused on emergency and critical communication | Customer support and service roles |
Alert Communications specialists focus on emergency and critical communication, often within security or public safety sectors, requiring specialized training. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve communication skills, Alert Communications roles are more specialized and often involve handling urgent situations, whereas Customer Service Representatives focus on routine customer support.
What cities are hiring for Alert Communications jobs? Cities with the most Alert Communications job openings:
What states have the most Alert Communications jobs? States with the most job openings for Alert Communications jobs include:
What job categories do people searching Alert Communications jobs look for? The top searched job categories for Alert Communications jobs are:
Rooms To Go rating
7.2
Based on 67 frontline employees who took The Breakroom Quiz
17th of 58 rated furniture retailers
Job description
Position Summary:
This position is responsible for managing all functions related to Red Alert operations and customer communications and relationships. A Red Alert Manager leads daily Red Alert Center operations to meet customer satisfaction levels and customer experience goals while partnering with leadership to drive consistent processes, coaching, and continuous improvement.
Essential Duties and Responsibilities:
- Directs day-to-day operations of assigned teams and Supervisors.
- Provides support and guidance to Supervisor staff
- Facilitates innovative culture to foster new and improved processes and ideas.
- Identifies and recommends or acquires updates/expansions to technology, equipment, and policies that may improve customer service and agent retention.
- Tracks and reports on all data for all areas of responsibility.
- Performs performance reviews and disciplinary actions for all staff.
- Ensures appropriate staffing levels to meet service demands and departmental performance goals.
- Monitors and assists teams and Agents in meeting all service levels required by the department and performance metrics.
- Collaborates closely with other managers in the Red Alert Centers to ensure uniformity and consistency.
- Performs other duties as required. Assists Management with any projects or immediate needs that may arise.
- Locate VIP Red Alert orders and, if needed, help inspectors strip pieces from factory wrap. This includes moving and placing dressers, nightstands, and other furniture on floats, while using a Kevlar glove and box cutter to remove factory packaging.
- Once Inspection and photos are complete being able to help the inspectors when needed:
- Wrap Red Alert products in protective blankets or materials appropriate to the piece before loading.
- Upload photos for all pieces inspected to ServiceNow and Dispatch Track for driver reference and resolutions team documentation.
Observe loading of Red Alert products to ensure safe handling onto trailers.
Identifies systemic issues impacting quality or efficiency and implements corrective action plans.
- Partners with management to review department performance metrics and recommend process improvements.
- Partners cross functionally with Operations, Leadership, and Support Teams to ensure alignment and execution of Red Alert objectives.
- Supports changing management initiatives, including new processes, reporting, or system enhancements.
Employment Standards:
Knowledge
- Extensive knowledge of the Red Alert process and inspection duties.
- Strong understanding of Rooms To Go Sales and Distribution procedures.
- Knowledgeable in Microsoft Office Tools.
- Working knowledge of all Delivery platforms and companies.
Education
- High School Diploma or equivalent.
- College degree is preferred.
Experience
- Over 2+ years of Red Alert Supervisor Expierence or a combination of experience and education.
- Must currently be at a supervisory level position.
Essential Requirements
- Regular, reliable attendance and punctuality to serve our customers.
- Excellent verbal and written communications skills with ability to effectively present and communicate with all levels within the organization, with agencies and vendors.
- Excellent organizational skills with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow.
- Excellent analytical skills with the ability to think independently, take corrective action, and to resolve employee inquires and requests for information.
- Ability to manage and administer a broad range of tasks including resolving complaints, counseling supervisors and employees on the interpretation of policies, procedures.
- Ability to write reports, business correspondence and procedure manuals.
- Ability to deal with problems involving several variables in a variety of situations.
- Ability to maintain all job-related information in a confidential and private matter.
Working Conditions
- Ability to work extended hours may be required to meet deadlines, handle unusual workloads or to accomplish organizational priorities
- Ability to Travel
- Ability to work and stand in the distribution center throughout the day.
- Ability to be able to lift 50lbs in order prepare the inspection of pieces of furniture you have been assigned and to help fellow inspectors if needed.
- Ability to work in a fast-paced, high-volume operations environment requiring frequent interaction with team members.
What Rooms To Go employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Rooms To Go
Sourced by ZipRecruiter
Industry
Furniture and home furnishings stores
Company size
5,001 - 10,000 Employees
Headquarters location
Seffner, FL, US
Year founded
1991