ZipRecruiter

Log In

1

Sonitrol Jobs (NOW HIRING)

Middleburg Communities

Office Manager

Charlotte, NC · On-site

Manages the Sonitrol system for security doors and key fob management * Coordinates ongoing maintenance of office property and oversees repairs when necessary. Including the need to submit work ...

All JobsSonitrol Jobs

Sonitrol information

See salary details

$8

$26

$61

How much do sonitrol jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for sonitrol in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Sonitrol operator and what do they do?

A Sonitrol operator is a professional who monitors security systems for the Sonitrol company, specializing in audio-based intrusion detection and verification. Their main duties include monitoring alarms, analyzing audio feeds from protected sites, and quickly verifying whether a break-in or emergency is occurring. Upon confirmation of an incident, Sonitrol operators promptly alert law enforcement or emergency responders to ensure a rapid response. They play a critical role in minimizing false alarms and improving security outcomes for businesses and organizations. Operators also provide customer support and troubleshooting for Sonitrol system users.

What is the difference between Sonitrol vs Security Technician?

AspectSonitrolSecurity Technician
CredentialsTypically requires security system training, certifications in alarm systemsRequires technical training, certifications in security or electronics
Work EnvironmentInstallations, monitoring centers, client sitesOn-site installations, maintenance, troubleshooting
Industry UsageSecurity alarm monitoring and detectionSecurity system installation and repair

Sonitrol and Security Technicians both work in the security industry, often sharing similar certifications and work environments. Sonitrol focuses on alarm monitoring and detection services, while Security Technicians primarily handle installation and maintenance of security systems. Understanding these differences helps clients and job seekers identify the right role or service for their needs.

What are the typical responsibilities of a Sonitrol security system technician during a standard workweek?

As a Sonitrol security system technician, your week typically involves installing, maintaining, and troubleshooting electronic security systems such as intrusion alarms, video surveillance, and access control devices. You will often work both independently and as part of a team, coordinating with clients, dispatch, and sometimes law enforcement to ensure systems are functioning optimally. The role also requires detailed documentation of service calls, proactive testing of equipment, and occasional after-hours support for urgent issues. Strong communication skills and attention to detail are essential, as you may also be responsible for training customers on system operation.

What are the key skills and qualifications needed to thrive as a Sonitrol Security Systems Technician, and why are they important?

To thrive as a Sonitrol Security Systems Technician, you need strong technical aptitude in electronics, low-voltage systems, and a background in security system installation or maintenance, often supported by relevant certifications such as NICET or manufacturer training. Familiarity with Sonitrol panels, alarm monitoring software, and diagnostic tools is essential for effective troubleshooting and system integration. Excellent problem-solving skills, attention to detail, and clear communication are critical soft skills for working with clients and ensuring system reliability. These skills are vital to ensure accurate system installation, rapid resolution of issues, and customer satisfaction in security-sensitive environments.
More about Sonitrol jobs
What cities are hiring for Sonitrol jobs? Cities with the most Sonitrol job openings:
What are the most commonly searched types of Sonitrol jobs? The most popular types of Sonitrol jobs are:
What states have the most Sonitrol jobs? States with the most job openings for Sonitrol jobs include:
What job categories do people searching Sonitrol jobs look for? The top searched job categories for Sonitrol jobs are:
Sonitrol jobs near you
Infographic showing various Sonitrol job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Audio & Multi-Signal Monitoring Specialist

Audio & Multi-Signal Monitoring Specialist

Rapid Response Monitoring

Corona, CA • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

SONITROL, a recognized leader in security since 1960, specializes in advanced alarm systems that combine audio detection technology with electronic monitoring to deliver highly effective protection solutions. In this role, you will serve as a critical part of that mission by monitoring, processing, and responding to SONITROL alarms and related activity in accordance with established procedures. You will handle inbound calls, support customer needs, and collaborate closely with team members and internal resources to ensure timely and accurate resolution of security events. This position offers an opportunity to contribute to a trusted, technology-driven organization while developing strong communication, problem-solving, and teamwork skills in a fast-paced environment.
Location
On site in Corona, CA
Available Positions
  • Full-Time

Start dates Available
  • July 2026

Salary Range: $25 HOURLY
Responsibilities
  • Successfully complete all required training and follow company protocols and procedures.
  • Multitask and remain calm in various stressful situations.
  • Provide detail-oriented customer service and empathetic support to our customers with a sense of urgency.
  • In a call center setting, handle alarm activations for residences and businesses in a professional manner.
  • Process SONITROL audio-based and integrated video alarms.
  • Respond to, verifies, and dispatches on emergency signals.
  • Process outbound calls to customers and authority agencies.
  • Escalate system issues to Supervisors/Leads whether customer or workspace related.
  • Conduct work in accordance with company and departmental guidelines, policies, and procedures.

Knowledge and Skills
  • Proficiency of the Microsoft Office suite software.
  • Basic business writing and etiquette and knowledge of company email software.

Qualifications
  • Associate degree, equivalent Military, or 2+ years of relevant work experience in customer service.
  • Proficient computer, written, and verbal skills. Comfortable using a headset in a high call volume setting.
  • Successfully clear drug screen and background check to meet industry and security licensing requirements.
  • Ability to be licensed in all required areas and obtain Department of Defense security clearance.
  • Maintain a Quality Assurance average score of 90% or higher.

Working Conditions
Work is performed onsite in an office environment; business appropriate attire is required. Employees may be subject to some lifting, occasionally 11-25 lbs.
Equipment Use
Ability to use general office equipment.
What awaits you at Rapid Response
  • Annual salary increases, shift differentials, and performance bonuses
  • Medical, Dental, Vision, and 401k
  • Additional compensation for bilingual in Spanish
  • Paid Vacation and Sick Time
  • Wellness Program + Wellness DAYS OFF
  • Internal advancement opportunities

About Rapid Response
Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it's a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!
Additional Information
Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

Apply