Albertsons Customer Service Jobs (NOW HIRING)

Job Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

Join our mission to lead the future of snacking at Mondelez International. We're looking for an exceptional Customer Vice President to spearhead our strategic partnership with Albertsons. This pivotal role offers the opportunity to drive significant commercial success, shape market strategy, and foster deep, collaborative relationships within one of our most critical customers.

Make It With Pride. We empower our people to make a real impact, contributing to our growth and innovation every day.

What You Will Do:

As the Customer Vice President for Albertsons, you will be the primary business leader, responsible for delivering aggressive revenue growth, profitability, and market share objectives across our entire portfolio. You will define and execute the overarching strategy for this key customer, building organizational excellence and leading a high-performing team.

Key responsibilities include:

• Strategic Account Leadership:

• Develop, own, and execute comprehensive short- and long-term business strategies and plans for the Albertsons account, ensuring alignment with overall North America sales objectives

• Apply advanced Revenue Growth Management (RGM) principles to optimize pricing strategies, promotional effectiveness, assortment, and trade terms, driving sustainable and profitable growth

• Analyze market dynamics, consumer insights, and RGM performance to identify new growth opportunities and competitive advantages

• Partnership Cultivation & Management:

• Cultivate and strengthen strategic partnerships with key decision-makers and stakeholders at Albertsons, fostering deep collaboration to achieve mutual business objectives

• Act as the lead Mondelez ambassador, building impactful relationships across all levels of the customer organization

• Ensure seamless external communication and strategic alignment on goals, strategies, and execution

• Cross-Functional Collaboration & Team Leadership:

• Champion a collaborative environment, influencing and coordinating diverse cross-functional teams (e.g., Trade Marketing, Brand, Finance, Supply Chain, Omnichannel, Sales Strategy) to develop and execute integrated customer business strategies

• Lead, mentor, and develop a high-performing team of 18 direct reports plus co-pilots, fostering a culture of accountability, innovation, and continuous improvement

• Drive organizational excellence by leveraging diverse perspectives to solve complex challenges and facilitate robust knowledge sharing

• Financial & Operational Management:

• Develop, manage, and optimize multi-million dollar operating budgets, ensuring efficient resource allocation and strong return on investment

• Oversee all aspects of the customer business, from planning to execution, to achieve and exceed key performance indicators (KPIs)

Who You Will Work With:

This role requires extensive collaboration and influence both internally and externally. You will regularly engage with:

• Albertsons Leadership: Direct interactions across all key wiring levels (National and Divisions)

• Direct Reports: Leading a team of 18 dedicated sales professionals

• Mondelez Senior Leadership:

• VP - Sales (Direct Report)

• Chief Customer Officer

• SVP Sales Strategy and Planning

• SVP Retail

• SVP Customer Service & Logistics

• Leaders across Trade Marketing, Brand, Finance, Omnichannel & eCommerce

• Retail, Customer Service & Logistics teams

• External Stakeholders: Industry bodies and other relevant contacts to drive alignment and strategic goals

What You Will Bring:

We are looking for a visionary leader with a proven track record of success in strategic account management within the CPG industry

Required Experience & Skills:

• Bachelor's Degree in Business, Finance, Marketing, or a related field

• Minimum of 12+ years of progressive experience in sales and strategic account management within the Consumer Packaged Goods (CPG) sector

• Demonstrable deep, direct account experience with Albertsons, including established relationships and a nuanced understanding of their business operations and strategic priorities

• Proven expertise in Revenue Growth Management (RGM) principles and application, with a track record of optimizing pricing, promotion, and assortment to drive profitable growth

• Exceptional leadership capabilities with significant experience managing, developing, and inspiring large sales teams (10+ direct reports)

• Demonstrated ability to build, cultivate, and strengthen strategic partnerships internally and externally, influencing stakeholders at all levels

• Strong strategic agility, business acumen, and analytical skills to simplify complexity and drive impactful, multi-year growth plans

• Excellent communication, negotiation, and interpersonal skills, with the ability to influence and coordinate cross-functional teams effectively

• Keen understanding of complex business processes, systems, and market dynamics

• Ability to travel approximately 40% of the time

Preferred Qualifications:

• Experience within the food industry CPG sector

• MBA or advanced degree

Location:

Preferred in Boise, ID. Open to candidates residing in a non-stop flight city to Boise, with regular travel as required

Salary and Benefits:

The base salary range for this position is $174,100 to $287,265; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results and eligibility to participate in our long-term incentive program.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelez Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Account Management

Sales

At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.