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Airline General Manager Jobs (NOW HIRING)

SkyWest Airlines

Station General Manager CNY

Moab, UT · On-site

$45K - $55K/yr

About SkyWest SkyWest Airlines, the largest independently owned regional airline, is currently in ... As the General Manager, you will be leading a team of airline professionals as you work to provide ...

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As of Aug 16, 2026, the average yearly pay for airline general manager in the United States is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is an airline general manager?

An Airline General Manager oversees the daily operations and strategic management of an airline or airport division. They are responsible for operational efficiency, financial performance, staff management, and regulatory compliance. This role involves coordinating departments, improving customer service, and ensuring safety standards are met. Strong leadership, problem-solving skills, and industry experience are essential for success in this position.

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An Airline General Manager oversees all aspects of an airline’s daily operations, including flight scheduling, staff management, compliance with safety regulations, and coordination with airport authorities. This role requires close monitoring of operational performance, resolving unexpected challenges such as delays or staffing issues, and ensuring customer service standards are met. The manager frequently collaborates with department heads, regulatory bodies, and senior executives to align operational and business goals. Daily responsibilities also involve analyzing performance metrics and implementing strategies for efficiency and growth. This dynamic position demands adaptability and effective communication skills to maintain smooth airline operations.

What are the key skills and qualifications needed to thrive in the airline general manager position?

To thrive as an Airline General Manager, you need extensive experience in airline operations, business management, and regulatory compliance, typically supported by a relevant degree in aviation management or business administration. Familiarity with airline management systems (AMS), scheduling software, and industry-specific certifications such as IATA or FAA credentials are commonly required. Strong leadership, problem-solving abilities, and excellent interpersonal skills are essential for effectively managing diverse teams and stakeholder relationships. These competencies ensure smooth airline operations, regulatory adherence, and sustained business performance in a highly dynamic industry.

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Airline General Manager jobs near you
Infographic showing various Airline General Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $65,026 per year, or $31.3 per hour.

Airline General Operations Manager - LAX (Passenger Services)

Hallmark Aviation Services

Los Angeles, CA • On-site

Full-time

Posted 3 days ago

New

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

45th of 66 rated aviation services

Job description


Job Title: Airport General Operations Manager (Southern California)
Department: Airport Operations - Passenger Services
Reports To: President
FLSA Status: Exempt
SUMMARY
Leads, directs and coordinates all activities involved with Hallmark's operational and administrative functions in Southern California.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Administration:
Lead and manage the administrative office in Los Angeles, Santa Ana and San Diego, oversee personnel files maintenance, recruitment, uniform supply and storage, training efforts and all general HR functions.
Coordinate with all departments at Hallmark head office to ensure that internal and external customer needs are satisfied (Payroll, Operations, Training, Human Resources, Quality Assurance and Marketing).
Profitability:
Ensure that each business unit operates within budget and within the contracted labor hours and that all hours and re-chargeable hours are billed properly.
Ensure that costs are strictly controlled and adhered to.
Review operational records to projected budget to determine future profitability.
Ensure agreed contract between client and Hallmark Aviation Services is executed efficiently and profitably for both the client and Hallmark Aviation Services.
Analyze marketing potential of existing account and recommend additional services.
Operations:
Ensure compliance with established company policies, procedures, and standards such as safekeeping of company funds and property, personnel and grievance practices.
Effective and visible leadership - guide and assist all Business Unit Managers.
Identify and develop future leaders for supervisor and management positions.
Interface with the LAX, SNA and SAN airport authorities
Ensure efficient staffing levels at all account locations.
Service:
Identify and resolve service inhibitors including on time performance, staffing assignments and recruiting schedules.
Audit Quality Assurance Quarterly; follow up with action plan and present progress report to customer station manager.
Ensure that all accounts achieve the Key Performance targets.
Safety:
Review all aspects of safety to include new procedures and training as required. Ensure the notification process and necessary follow up for maintaining compliance with any FAA/TSA mandated safety and security policies.
Customer Relations:
Establish and maintain a strong relationship with HAS customers operational management.
Meet with Business Managers and Station Managers regularly to review operational and administrative objectives.
Corporate Culture:
Responsible for the overall staff morale.
Ensure continuous communication with HAS customer airline managers and own staff.
Conduct Town Hall meetings on a quarterly basis for each business unit.
Encourage the celebration of "small wins" and activities, which foster camaraderie
Build and encourage strong leadership within management team
QUALIFICATIONS
  • Excellent leadership skills
  • Flexible availability, able to work weekends holidays and overtime
  • Requires some night and weekend work
  • Ability to build and maintain strong relationships with the customer airline's station managers.
  • Excellent communication and presentation skills (oral and written)
  • Minimum 10 years of passenger handling experience or airline experience in airport operations with 3 years in a management position.
  • Energetic, motivated, enthusiastic, self starter, with strong integrity
  • Proficiency in MS Office, Excel, PowerPoint
  • Ability to cope well with pressure and to manage multiple tasks with minimum direction.
  • Organized, creative and resourceful; with entrepreneurial mentality
  • Comfortable with various cultures and their associated business practices.
  • Occasional travel between LAX, SNA and SAN is required
  • Must be fluent in English in written and oral form
  • Excellent critical thinking and analytical skills with basic statistical and math knowledge

Required Skills
Basic Requirements
  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English proficient, other languages may be required
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs-100lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

Essential Requirements:
  • Valid US work authorization
  • Professional demeanor and exceptional presentation
  • Flexible schedule & availability
  • Background Check, Fingerprinting required
  • Drug Screen required on day of hire

What Hallmark Aviation Services employees say

Pay

Benefits

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Get the full story on Breakroom

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About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1989

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