ZipRecruiter

Log In

1

Airbnb Channel Communications Jobs (NOW HIRING)

Airbnb

Senior Influencer Manager

San Francisco, CA · On-site

The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more. The Difference You Will Make: We're looking ...

Airbnb

Senior Influencer Manager

San Francisco, CA · On-site

The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more. The Difference You Will Make: We're looking ...

Airbnb

Staff Backend Engineer - Ads Platform

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has ... Strong communication and collaboration skills with experience driving initiatives that span across ...

Vonage

Regional Channel Manager - Central

$113K - $148K/yr

Channel Sales leverages partner relationships to sell Vonage products and services. We work with ... cloud communications leader. And your talent will further help brands - such as Airbnb, Viber ...

Sun, Inc.

$139K - $140K/yr

... Airbnb, Spot2nite, Hipcamp, and Expedia. The position ensures online visibility, rate parity, and ... Excellent written and verbal communication skills * Must be comfortable in large dataset ...

next page

Showing results 1-20

All JobsAirbnb Channel Communications Jobs

Airbnb Channel Communications information

See salary details

$46K

$109.6K

$183K

How much do airbnb channel communications jobs pay per year?

As of Aug 5, 2026, the average yearly pay for airbnb channel communications in the United States is $109,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $142,000.00 per year, depending on experience, location, and employer.

How does the Airbnb Channel Communications role typically interact with cross-functional teams to support business goals?

In the Airbnb Channel Communications role, you will frequently collaborate with marketing, customer support, product, and public relations teams to ensure consistent messaging and effective communication across all channels. This involves coordinating campaigns, aligning communication strategies, and sharing insights from guest and host feedback. Regular meetings and project management tools are often used to streamline these interactions, helping the team quickly respond to emerging issues or opportunities. Such cross-functional collaboration is essential for maintaining Airbnb's brand voice and achieving strategic objectives.

What are the key skills and qualifications needed to thrive in Airbnb Channel Communications, and why are they important?

To excel in Airbnb Channel Communications, you need strong verbal and written communication abilities, experience in hospitality or customer service, and ideally a relevant degree. Familiarity with property management systems, channel management software, and platforms like Airbnb is crucial. Exceptional problem-solving skills, cultural sensitivity, and the ability to multitask help professionals stand out. These competencies ensure seamless guest experiences, efficient issue resolution, and effective coordination between hosts, guests, and internal teams.

What is Airbnb Channel Communications?

Airbnb Channel Communications refers to the management and coordination of messages, updates, and interactions between Airbnb and its various partners, hosts, and guests through different communication channels. This role typically involves overseeing how information is shared across platforms like email, chat, and in-app messaging to ensure clear and consistent communication. Effective channel communications help maintain positive relationships, resolve issues promptly, and support the overall customer experience on Airbnb.

What is the difference between Airbnb Channel Communications vs Airbnb Guest Communications?

AspectAirbnb Channel CommunicationsAirbnb Guest Communications
Primary FocusManaging communication between hosts and Airbnb platform, including listings, reservations, and policiesInteracting directly with guests regarding bookings, inquiries, and support during their stay
Required SkillsPlatform management, communication coordination, policy understandingCustomer service, conflict resolution, responsiveness
Work EnvironmentOnline platform management, remote or office-basedDirect guest interaction, often remote or on-site

Airbnb Channel Communications primarily involves managing communication between hosts and the Airbnb platform, focusing on listings and reservations. In contrast, Airbnb Guest Communications centers on direct interactions with guests, handling inquiries and support during their stay. Both roles require strong communication skills but differ in their focus and daily tasks.

More about Airbnb Channel Communications jobs
What job categories do people searching Airbnb Channel Communications jobs look for? The top searched job categories for Airbnb Channel Communications jobs are:
Airbnb Channel Communications jobs near you
Infographic showing various Airbnb Channel Communications job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $109,595 per year, or $52.7 per hour.

Senior Influencer Manager

Airbnb

San Francisco, CA • On-site

Full-time

Posted 20 days ago

Airbnb rating

6.1

Company rating: 6.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

16th of 21 rated holiday rentals

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers and more.
The Difference You Will Make:
We're looking for a Senior Influencer Manager, Airbnb Social to join our communications team to help elevate Airbnb's cultural relevance by integrating influencer content into our owned social media content strategy. In this role, you'll be responsible for building visibility and advancing awareness for Airbnb by leading and developing strategic influencer content that showcases the unique benefits of our platform and its integration with cultural and right time moments. This role will be pivotal in crafting and executing best-in-class influencer content, and building digital stories across a spectrum of platforms including TikTok, Instagram, and eventually YouTube that inspire discovery, drive brand preference, elevate consideration, and foster advocacy for the brand.
The ideal candidate is curious, engaged, chronically online, positive, detail and solutions-oriented. The world and thus our industry is changing quickly so the ideal candidate will be comfortable with responding promptly and changing course as needed when priorities evolve and shift
A Typical Day:
  • Partner closely with the broader influencer team to bridge Airbnb's established influencer programs and our owned social strategy, upholding the same high standards for creator selection and content quality across all channels
  • Build and maintain relationships with creators and influencers who genuinely reflect Airbnb's brand values, negotiating partnership terms that support a steady flow of high-quality content for our social channels
  • Curate the right creators and content for our owned social channels, staying ahead of platform trends and shifts in the social media landscape
  • Bring genuine cultural curiosity to the role, drawing on the broader creative landscape - spanning design, art, fashion, music, and beyond - to keep Airbnb's social presence feeling fresh and culturally relevant
  • Collaborate cross-functionally with strategic, creative, production, and operational partners to align on campaign goals, brief creative work, and ensure smooth end-to-end execution of influencer content.
  • Plan and execute influencer activations, managing end-to-end logistics including itinerary development, on-site coordination, content capture, and post-trip reporting
  • Coordinate with external agencies on campaign execution, influencer contracting, and communications to foster authentic storytelling
  • Monitor, track, and analyze influencer campaigns using tools such as CreatorIQ and Sprinklr, translating data into actionable insights

Your Expertise:
  • 7-9 years experience in influencer work
  • Bachelor's Degree
  • Knowledge and expertise in building and executing influencer strategies across Instagram, TikTok and YouTube
  • Proven track record of working with organic social, and deep knowledge of social content formats, specs, and best practices.
  • Proven body of work and direct 1:1 experience working with influencers, including passion-based and/or tech/ product for large-scale and bespoke brand collaborations, events, and activations
  • Strong influencer relationships
  • Excellent writing and verbal communication skills
  • Experience working with and managing multiple stakeholders, particularly marketing, production, BA, legal, and customer support.
  • Excellent attention to detail
  • A passion for pop culture, social media, and trends
  • Working knowledge and familiarity with social listening and influencer management tools i.e. Sprinklr, CreatorIQ

Your Location:
Due to the nature of this position, the successful applicant will need to be based in San Francisco, California to be able to conduct their work. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$139,000-$163,000 USD

What Airbnb employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply