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Air Ticket Booking Jobs (NOW HIRING)

ADTRAV Travel Management

Group Air Agent - Dedicated

Tucson, AZ · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed. * Be responsive ...

ADTRAV Travel Management

Group Air Agent - Dedicated

Tampa, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed. * Be responsive ...

ADTRAV Travel Management

Group Air Agent - Dedicated

Aurora, CO · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed. * Be responsive ...

ADTRAV Travel Management

Group Air Agent - Dedicated

Topeka, KS · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed. * Be responsive ...

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$47.9K

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How much do air ticket booking jobs pay per year?

As of Aug 16, 2026, the average yearly pay for air ticket booking in the United States is $47,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What is an air ticket booking?

An Air Ticket Booking job involves assisting customers in reserving flight tickets for their desired travel dates and destinations. Professionals in this role work with airlines, travel agencies, or online booking platforms to find the best fares, schedules, and seating options. They may also handle cancellations, changes, and special requests while ensuring a smooth booking experience. Excellent communication, attention to detail, and knowledge of airline policies are essential for success in this role.

What are the typical daily responsibilities of an air ticket booking specialist?

An Air Ticket Booking specialist handles tasks such as managing flight reservations, processing ticket purchases, and assisting customers with itinerary changes or cancellations. They work closely with airlines, travel agencies, and sometimes corporate clients to ensure the best options and pricing are provided. Their daily routine often involves using specialized booking software, responding promptly to customer inquiries, and keeping up-to-date with airline policies and fare rules. Attention to detail and the ability to multitask are important, as they must ensure all bookings are accurate and compliant with industry standards.

What are the key skills and qualifications needed to thrive in the air ticket booking position, and why are they important?

To excel in Air Ticket Booking, strong organizational skills, attention to detail, and familiarity with airline reservation systems (such as Amadeus, Sabre, or Galileo) are crucial. Knowledge of ticketing tools, IATA regulations, and industry certifications like the IATA Foundation Diploma can give candidates an edge. Excellent customer service, problem-solving abilities, and effective communication are essential soft skills in this role. These capabilities ensure accurate bookings, smooth customer interactions, and efficient resolution of travel issues in a fast-paced environment.

More about Air Ticket Booking jobs

What are the most commonly searched types of Air Ticket Booking jobs?

The most popular types of Air Ticket Booking jobs are:

What states have the most Air Ticket Booking jobs?

States with the most job openings for Air Ticket Booking jobs include:

What job categories do people searching Air Ticket Booking jobs look for?

The top searched job categories for Air Ticket Booking jobs are:

Air Ticket Booking jobs near you
Infographic showing various Air Ticket Booking job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,930 per year, or $23 per hour.

Group Air Agent - Dedicated

ADTRAV Travel Management

Orlando, FL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

ADTRAV rating

8.7

Company rating: 8.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

2nd of 11 rated travel agencies

Job description

ADTRAV Travel Management, founded in 1977, has over four decades of experience in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. We have experienced steady growth throughout our history and are currently ranked as one of the top business travel management companies in the country.

ADTRAV is seeking a Group Air Agent - Dedicated to focus on group air travel reservations for ADTRAV on a dedicated account. The position will be responsible for organizing, booking, ticketing, and generating reports for multiple groups simultaneously and providing high touch, white glove service. They will also act as liaison for the dedicated account and work with leadership on negotiating group air contracts and discounts.

Essential Duties and Responsibilities include the following:

  • Book and ticket air travel for groups up to 4,000 travelers on a dedicated account, which includes organizing manifests, booking, ticketing, reporting, and making changes as needed.
  • Be responsive to travelers and clients throughout the booking process.
  • Follow up with clients regarding travel plans and adjust as needed.
  • Utilize Sabre to book and issue airline reservations, accurately and efficiently.
  • Maintain sufficient account knowledge to assist clients without delay.
  • Research and coordinate airline contracts, in conjunction with the leadership team.
  • Work with leadership to manage group blocks, attrition, and utilization.
  • Check queues daily to ensure accuracy and that all issued tickets are complete.
  • Act as a liaison for dedicated group air account.
  • Meet all KPIs as required for the position and outlined by management (e.g., productivity, transactions, errors, SLAs), including maintaining consistent attendance and adherence to the schedule.
  • Communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed.
  • Document all information in the CRM and other tools as required.
  • Utilize various applications, including GDS, online booking tools, and various internal applications.
  • Follow ADTRAV policies, procedures, and approved workflows on how to service travelers.
  • Provide excellent customer service in every interaction with travelers. Show empathy and be able to identify and solve traveler issues.
  • Communicate effectively with other agents and employees to solve problems, gather information, and service travelers.
  • Become knowledgeable in ADTRAV's industry and customer base.
  • Participate in ongoing training to continuously build knowledge and skills in the industry.
  • Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
  • Adhere to company policies and procedures.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • At least 2 years experience as a group booking and ticketing agent; complex international experience a plus, in both geographical locations and rate structures.
  • Experience working with VIP clients and providing high touch, white glove service.
  • Experience contracting and issuing block space preferred.
  • Strong knowledge and experience with GDS systems; Sabre required, Amadeus a plus. Proficient with Sabre pricing to include phases.
  • Highly knowledgeable of city, airline, hotel, and car rental codes.
  • Working knowledge and proficiency in Fly America, Open Skies, and federal travel regulations.
  • Strong computer and typing skills, which includes the ability to navigate quickly between programs and using shortcut keys.
  • Demonstrated experience learning and using technology, and ability to use multiple applications and monitors at one time.
  • Ability to consistently deliver excellent customer service, internally and externally.
  • Proficient with Microsoft Office suite (Outlook, Word, Excel, Teams).
  • Experience using CRM to enter and track activities.
  • Excellent English written and verbal communication skills.
  • Excellent listening skills; able to listen to and respond to the traveler’s needs and clarify as needed.
  • Strong attention to detail with emphasis on accuracy and quality.
  • Highly self-motivated and able to manage multiple tasks and groups in a fast-paced environment and with minimal supervision.
  • Excellent time-management and organizational skills, with a proven ability to meet deadlines and work well under pressure.
  • Strong organizational and problem-solving abilities.
  • Ability to communicate ideas and concepts clearly and concisely, while also being open to receive feedback and direction as needed.
  • Able to present a professional and positive demeanor with internal and external customers/clients and work cooperatively.
  • Ability to work remotely and meet the company home-office requirements.
  • Able to sit and work at a computer for extended periods of time, without leaving the work area.
  • Able to work a schedule that falls between Monday-Friday, 7am-7pm CT. Able to work overtime and some weekends and holidays as needed.
  • Be able to successfully attend and pass new hire and department specific training.
  • Able to maintain confidentiality of company and client information.
  • Able to successfully pass a credit, criminal, and/or employment reference background check.

The pay range for this position is $25-$26/hour; we may consider pay outside this range. Pay is based on experience booking group travel and working with VIP travelers. ADTRAV offers a competitive benefits package that includes medical, dental, vision, life, disability, Flexible Spending Accounts, 401(k), and PTO.

ADTRAV Corporation an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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