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Air Agent Jobs (NOW HIRING)

LEMAN

Air Export Agent

Cranford, NJ · On-site

Summary The Air Export Freight Forwarding Agent is responsible for managing all operational aspects of clients' air export shipments, including planning, pricing, customer communication, and the ...

AppleOne

Air Cargo Agent

Charlotte, NC

$52K/yr

Job Summary We are seeking a detail-oriented Air Cargo Agent for a temp-to-hire opportunity in Charlotte, NC. This role is ideal for a dependable logistics, freight forwarding, or air import ...

New

OCEANAIR Inc

Air Export Agent

Chelsea, MA · On-site

$19.23 - $26/hr

Air Export Agent Reports to: Pharmaceuticals Managing Director Location: Chelsea, MA Employment Type: Full-time | Non-exempt Schedule: Monday - Friday 8:00 to 5:00 Join Our Team at OCEANAIR, Inc.

Cavalier Logistics

A well-qualified Air Export Agent will process and execute the transportation documents for export cargo consignments while both exceeding the client's service requests and ensuring maximum ...

OCEANAIR Inc

Air Export Agent

Chelsea, MA · On-site

$19.23 - $26/hr

Air Export Agent Reports to: Pharmaceuticals Managing Director Location: Chelsea, MA Employment Type: Full-time | Non-exempt Schedule: Monday - Friday 8:00 to 5:00 Join Our Team at OCEANAIR, Inc.

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Air Agent information

What is the difference between Air Agent vs Airport Customer Service Agent?

AspectAir AgentAirport Customer Service Agent
Required CredentialsHigh school diploma, TSA certification, sometimes airline-specific trainingHigh school diploma, TSA certification, customer service training
Work EnvironmentAirports, airline offices, on the tarmacAirport terminals, check-in counters, gate areas
Employer & IndustryAirlines, airport ground servicesAirports, airline ground staff
Common Search & ComparisonOften compared for airport roles, customer interaction, and certification requirements

Both Air Agents and Airport Customer Service Agents work in airport environments and require similar certifications. However, Air Agents typically focus more on airline operations, ticketing, and baggage handling, while Airport Customer Service Agents primarily assist passengers with check-in, boarding, and customer inquiries. Understanding these differences helps job seekers find the right role in the aviation industry.

What are some typical challenges Air Agents face when managing flight bookings and itinerary changes?

Air Agents often encounter challenges such as last-minute schedule changes, flight cancellations, and complex rebooking requests from clients. These situations require quick problem-solving skills, attention to detail, and strong communication with both customers and airline partners. Staying calm under pressure and being familiar with airline policies and reservation systems are essential to ensure travelers’ needs are met efficiently and accurately.

What are the key skills and qualifications needed to thrive as an Air Agent, and why are they important?

To thrive as an Air Agent, you need strong attention to detail, customer service skills, and knowledge of airline procedures, often supported by experience in the travel or aviation industry. Familiarity with global distribution systems (GDS) like Sabre or Amadeus and ticketing software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These qualities ensure accurate bookings, efficient handling of travel issues, and a positive customer experience in a fast-paced environment.

What are Air Agents?

Air Agents are professionals responsible for managing airline bookings, ticketing, and customer service related to air travel. They typically work for airlines, travel agencies, or cargo companies, assisting customers with flight reservations, changes, cancellations, and information about schedules and fares. Air Agents may also handle special requests, coordinate group travel, and ensure compliance with travel regulations. Their role is vital in ensuring a smooth travel experience for passengers and efficient cargo movement for businesses.
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What states have the most Air Agent jobs? States with the most job openings for Air Agent jobs include:
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Air Agent jobs near you
Warehouse Agent - Air Cargo (MCO)

Warehouse Agent - Air Cargo (MCO)

Air General, Inc.

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Air General, a third-generation, family-owned, national cargo handling company, is looking for a full time Warehouse Agent - Air Cargo at our Orlando International Airport (MCO) location.
The Warehouse Agent - Air Cargo will be primarily responsible for loading and unloading cargo (freight, and company material), transporting of cargo between terminals and aircraft; the transfer of cargo where required; receiving, delivering, and physical handling of freight and company material, at the designated docks, the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described. May be assigned to perform routine cleaning of work areas and facilities with or without powered equipment. May be assigned to assist in monitoring security of the facility. Complying with AG site security procedures for assigned warehouse and other operations. Remain cognizant of AG staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the applicable airport reporting system. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!
Job Responsibilities include:
  • Responsible for moving air cargo within designated warehouses.
  • Load and unload cargo from pallets and containers.
  • Build up cargo for outbound flights.
  • Break down cargo from import flights.
  • Facilitate the loading and unloading of cargo to and from semitrucks.
  • May operate basic cargo handling equipment such as forklift and pallet jacks.
  • Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo.
  • May transport cargo to and from aircraft driving, 3,000 lb. vehicle using depth perception to negotiate vehicles with attached carts through congested areas. Reading "off-load" sheets to determine the destination of cargo.
  • All other duties as assigned by supervisor/management.

Requirements:
  • High school diploma or GED required.
  • Must be able to obtain a valid airport SIDA badge.
  • Must be at least 18 years of age.
  • Must have a valid and unexpired US Driver's license.
  • Must be able to lift up to 70 lbs.
  • Must be able to clearly understand and communicate in English when performing essential job functions.
  • Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.
  • Be available to work varied shifts, including nights, weekends, and holidays.
  • Ability to handle stress in a high-noise fast-paced environment and meet deadlines.
  • Some travel may be required for airline specific training.

Schedule: 11:30 am - 8:00 pm (Monday - Friday)
Benefits Offered:
  • Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.
  • Paid Time Off and Sick Time
  • Paid Parental Leave
  • 401(k) Retirement Plan and Roth after 6 months, company match after 1 year
  • Life Insurance
  • Tuition Scholarship Program
  • Company Emergency Loan Program
  • Earned Wage Access - offered through Tapcheck
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)

Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos:https://www.airgeneral.com/ourstory
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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