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Air Agent Jobs (NOW HIRING)

RADIANT LOGISTICS INC

Air Export Agent

Woodbury, NY

$25 - $32.50/hr

Air Export Agent * Job Type: Full-Time (On-site) * Location: Woodbury, NY * Salary Range: $25.00 - $32.50 Hourly Range Position Summary Radiant Global Logistics, Inc is seeking a detail-oriented and ...

OCEANAIR Inc

Air Export Agent II

Peabody, MA · On-site

$26 - $31.50/hr

Air Export Agent II Reports to: Export Manager Location: Peabody, MA Compensation: $26.00 -$31.50 per hour Employment Type: Full-time / Non-exempt / 100% in office role Join Our Team at OCEANAIR, Inc.

OCEANAIR Inc

Air Export Agent II

Peabody, MA · On-site

$26 - $31.50/hr

Air Export Agent II Reports to: Export Manager Location: Peabody, MA Compensation: $26.00 -$31.50 per hour Employment Type: Full-time / Non-exempt / 100% in office role Join Our Team at OCEANAIR, Inc.

Atlas Air Comfort

Be Seen First

Licensed HVAC Qualifying Agent

Milwaukee, WI · On-site

$65K - $95K/yr

We're a growing residential HVAC company expanding into Milwaukee, WI, and we need a licensed HVAC professional to serve as our state qualifying agent - the person whose license and oversight keep ...

New

OCEANAIR Inc

Air Export Agent

Chelsea, MA · On-site

$19.23 - $26/hr

Air Export Agent Salary Range:$19.23 To $26.00 Hourly Location: Chelsea, MA Employment Type: Full-time / Non-exempt / 100% in office role Schedule: Monday - Friday 8:00 to 5:00 Join Our Team at ...

Cavalier Logistics

A well-qualified Air Export Agent will process and execute the transportation documents for export cargo consignments while both exceeding the client's service requests and ensuring maximum ...

Atlas Air Comfort

Be Seen First

Licensed HVAC Qualifying Agent

Indianapolis, IN · On-site

$65K - $95K/yr

We're a growing residential HVAC company expanding into Indianapolis, IN, and we need a licensed HVAC professional to serve as our state qualifying agent - the person whose license and oversight keep ...

New

Atlas Air Comfort

Be Seen First

Licensed HVAC Qualifying Agent

Carmel, IN · On-site

$65K - $95K/yr

We're a growing residential HVAC company expanding into Carmel, IN, and we need a licensed HVAC professional to serve as our state qualifying agent - the person whose license and oversight keep our ...

New

Atlas Air Comfort

Be Seen First

Licensed HVAC Qualifying Agent

Detroit, MI · On-site

$65K - $95K/yr

We're a growing residential HVAC company expanding into Detroit, MI, and we need a licensed HVAC professional to serve as our state qualifying agent - the person whose license and oversight keep our ...

New

Atlas Air Comfort

Be Seen First

Licensed HVAC Qualifying Agent

Raleigh, NC · On-site

$65K - $95K/yr

We're a growing residential HVAC company expanding into Raleigh, NC, and we need a licensed HVAC professional to serve as our state qualifying agent - the person whose license and oversight keep our ...

New

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All JobsAir Agent Jobs

Air Agent information

What is the difference between Air Agent vs Airport Customer Service Agent?

AspectAir AgentAirport Customer Service Agent
Required CredentialsHigh school diploma, TSA certification, sometimes airline-specific trainingHigh school diploma, TSA certification, customer service training
Work EnvironmentAirports, airline offices, on the tarmacAirport terminals, check-in counters, gate areas
Employer & IndustryAirlines, airport ground servicesAirports, airline ground staff
Common Search & ComparisonOften compared for airport roles, customer interaction, and certification requirements

Both Air Agents and Airport Customer Service Agents work in airport environments and require similar certifications. However, Air Agents typically focus more on airline operations, ticketing, and baggage handling, while Airport Customer Service Agents primarily assist passengers with check-in, boarding, and customer inquiries. Understanding these differences helps job seekers find the right role in the aviation industry.

What are some typical challenges Air Agents face when managing flight bookings and itinerary changes?

Air Agents often encounter challenges such as last-minute schedule changes, flight cancellations, and complex rebooking requests from clients. These situations require quick problem-solving skills, attention to detail, and strong communication with both customers and airline partners. Staying calm under pressure and being familiar with airline policies and reservation systems are essential to ensure travelers’ needs are met efficiently and accurately.

What are the key skills and qualifications needed to thrive as an Air Agent, and why are they important?

To thrive as an Air Agent, you need strong attention to detail, customer service skills, and knowledge of airline procedures, often supported by experience in the travel or aviation industry. Familiarity with global distribution systems (GDS) like Sabre or Amadeus and ticketing software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills. These qualities ensure accurate bookings, efficient handling of travel issues, and a positive customer experience in a fast-paced environment.

What are Air Agents?

Air Agents are professionals responsible for managing airline bookings, ticketing, and customer service related to air travel. They typically work for airlines, travel agencies, or cargo companies, assisting customers with flight reservations, changes, cancellations, and information about schedules and fares. Air Agents may also handle special requests, coordinate group travel, and ensure compliance with travel regulations. Their role is vital in ensuring a smooth travel experience for passengers and efficient cargo movement for businesses.
More about Air Agent jobs
What cities are hiring for Air Agent jobs? Cities with the most Air Agent job openings:
What states have the most Air Agent jobs? States with the most job openings for Air Agent jobs include:
What job categories do people searching Air Agent jobs look for? The top searched job categories for Air Agent jobs are:
Air Agent jobs near you
Office "Acceptance" Agent - Air Cargo (DFW)

Office "Acceptance" Agent - Air Cargo (DFW)

Air General, Inc.

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Air General, a third-generation, family-owned, national cargo handling company, is seeking a full-time Office "Acceptance" Agent at our Dallas Fort Worth International Airport (DFW) location.
The Office "Acceptance" Agent will be primarily responsible for delivering exceptional customer service and ensuring strict compliance with safety and security protocols with cargo handling. Core responsibilities encompass documentation, precise data entry, and fostering effective communication with external customer service, as well as responsible for retrieving import and delivering export documents to and from aircraft, ensuring compliance with DOT, TSA, FAA, government, and air carrier regulations during the acceptance of cargo. The successful candidate should demonstrate the capability to work both independently and collaboratively within a team.
If you are interested in a career with an industry leader that promotes a diverse and inclusive culture, one where employees feel valued and respected, and are encouraged to contribute their unique perspectives, please consider joining us!Job responsibilities:
  • Comply with all FAA, Airport, TSA, CBP, USDA, and Air General safety and security procedures, and immediately report any discrepancies to a supervisor or manager.
  • Must handle phone calls professionally and courteously, and accept dangerous goods in accordance with FAA regulations and IATA DGR guidelines. Review and understand all documentation supporting a flight arrival/departure.
  • Releasing import international freight after reviewing CBP clearances and authorizations, collecting air freight charges, and preparing freight transfer manifests.
  • Monitor multiple email accounts and respond to customer inquiries.
  • Provide customers with information concerning the status of their shipments.
  • Reconcile Master and House air waybills, as applicable against ACE Customs systems.
  • Handle, prepare, and manifest export flights for multiple carriers/cities.
  • Data capture Export consignments.
  • Verify booking details and request corrections where applicable.
  • Prepare transfer manifests and notify accordingly for multiple carriers/cities.
  • Transmit Customs for numerous airlines.
  • Send arrival notices for international inbound shipments to multiple carriers/cities.
  • Work independently and with a team to solve problems.
  • Any additional requests by the station and department management teams.

Requirements:
  • High school diploma or GED required.
  • Must be able to obtain a valid airport SIDA badge.
  • Must be at least 18 years of age.
  • Must have a valid and unexpired US Driver's license.
  • Must be able to lift up to 70 lbs.
  • Candidates must possess some intermediate computer skills, particularly in Microsoft Office programs.
  • Must be able to clearly understand and communicate in English when performing essential job functions.
  • Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks, applicable Custom Security Seal, and post offer drug screens.
  • Be available to work varied shifts, including nights, weekends, and holidays.
  • Ability to handle stress in a fast-paced, high-noise environment, and meet deadlines.
  • Some travel may be required for airline specific training.

Benefits Offered:
  • Medical, Dental, Vision, STD, LTD, Health and Flexible Savings Accounts, etc.
  • Paid Time Off and Sick Time
  • Paid Parental Leave
  • 401(k) Retirement Plan and Roth after 6 months, company match after 1 year
  • Life Insurance
  • Tuition Scholarship Program
  • Company Emergency Loan Program
  • Earned Wage Access - offered through Tapcheck
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)

Air General is a third-generation, family-owned, US-based, nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. Air General is dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General please visit the link and explore our videos!
https://www.airgeneral.com/ourstory
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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