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Aht Jobs (NOW HIRING)

Account Executive About the role: The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of ...

Med Surg Unit Leader

White Plains, NY · On-site

$117K - $152K/yr

Monitor unit metrics (AHT, length of stay, readmission rates) and adjust workflows. * Ensure compliance with clinical policies, safety standards, and accreditation requirements. * Coordinate ...

Analyze available contact volume data to size the T1 requirement; develop an AHT-based volume model where historical data is unavailable. * Define SmartQueue routing logic for T0 automated triage:

Analyze available contact volume data to size the T1 requirement; develop an AHT-based volume model where historical data is unavailable. * Define SmartQueue routing logic for T0 automated triage:

Ensure positive customer experience and CSAT through First Call Resolution, minimum Average Handling Time (AHT), reduced rejected resolutions and reopen cases. (20%) * Maintain high login efficiency ...

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Aht information

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$13

$21

$34

How much do aht jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for aht in the United States is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Average Handle Time (AHT) Analyst, and why are they important?

To thrive as an AHT Analyst, you need strong analytical abilities, proficiency in data interpretation, and a background in contact center operations, often supported by a degree in business, statistics, or a related field. Familiarity with workforce management systems, call center analytics tools, and reporting software like Excel or Tableau is typically required. Attention to detail, effective communication, and problem-solving skills help you identify trends and collaborate with teams to improve performance. These skills are crucial for optimizing call center efficiency and enhancing customer service outcomes.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions often require advanced degrees, extensive experience, and certifications, and may involve working in healthcare, legal, or consulting environments with demanding schedules. Income can vary based on location, workload, and industry demand.

What is the difference between Aht vs Medical Assistant?

AspectAhtMedical Assistant
CredentialsTypically requires certification or training in health information managementRequires CMA, RMA, or similar certification
Work EnvironmentPrimarily in healthcare settings, focusing on administrative tasksIn clinics or hospitals, handling both clinical and administrative duties
Employer & IndustryHospitals, clinics, insurance companiesDoctors' offices, outpatient clinics, hospitals
Common Search & ComparisonOften compared for administrative roles in healthcareMore clinical duties, patient interaction

In summary, Ahts focus mainly on health information management and administrative tasks, often requiring specialized certification. Medical Assistants perform both clinical and administrative duties, working directly with patients. While both roles are vital in healthcare, they differ in responsibilities and required credentials.

What is AHT in the context of a job?

AHT stands for Average Handle Time, which is a key performance metric commonly used in customer service and call center environments. It measures the average amount of time an agent spends handling a customer interaction, including talk time, hold time, and after-call work. Employers use AHT to evaluate efficiency and productivity, aiming to optimize it for better customer satisfaction and operational performance. Lowering AHT without sacrificing quality is often a main goal for improving service levels.

What jobs pay 10,000 a month without a degree?

AHT (Automated Health Technician) roles typically do not pay $10,000 a month without specialized training or experience. However, high-paying jobs such as sales managers, real estate brokers, or skilled trades like electricians and plumbers can reach or exceed this income level through commissions, bonuses, or experience, often without requiring a traditional college degree. Success in these roles depends on skills, performance, and industry demand.

What are some common challenges faced by professionals working in Average Handle Time (AHT) management roles, and how can they overcome them?

Professionals responsible for managing Average Handle Time (AHT) often face the challenge of balancing efficiency with quality customer service. They must ensure that calls or interactions are resolved quickly without sacrificing customer satisfaction or compliance standards. Frequent obstacles include handling complex customer issues, adapting to fluctuating call volumes, and coaching team members to improve performance. Success in this role typically involves continuous process optimization, leveraging analytics, and fostering strong communication between team members and supervisors.

What jobs in the US pay 300,000 a year?

For an AHT (Average Handle Time) role, high-paying positions are uncommon, as this role typically involves customer service or technical support with salaries below $300,000. However, in the broader tech or executive fields, roles such as senior software engineers, IT directors, or medical specialists can reach or exceed $300,000 annually with experience, certifications, and leadership responsibilities.

Why is Gen Z struggling to get jobs?

Aht, as a job role, may face challenges similar to other entry-level positions due to high competition, limited work experience, and evolving skill requirements such as digital literacy. Employers often seek candidates with relevant skills, certifications, or internships, which can be less accessible to younger applicants without extensive experience.
More about Aht jobs
What states have the most Aht jobs? States with the most job openings for Aht jobs include:

Regional Business Office Consultant - post-acute

Diversicare Healthcare Services - Birmingham, AL

Birmingham, AL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Overview

Smile, You've Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

If you wish to make a difference in the lives of our patients and residents, APPLY NOW!

Full Time Benefits include: 

  • Medical/Dental/Vision
  • Excellent 401k plan
  • Tuition Reimbursement
  • Vacation, Holiday, and Sick Time
  • Long and Short Term Disability
  • Employee Assistance Program
  • Life Insurance
  • Referral Bonuses
  • DiversICARE - employee hardship fund
  • Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 48 skilled nursing and long-term care centers in five states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare's Mission to "Improve every life we touch by providing exceptional healthcare and exceeding expectations."

 

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

#BSC123

Responsibilities

To serve as the liaison between the Central Business Office and the facility to assist with communications and adherence to new business office initiatives and/or facility related issues.

  • Responsible for providing guidance and direction to the facility business office staff on specific tasks related to the revenue cycle process
    • Referral and Eligibility processing
    • Application and follow-up with the Medicaid application process and discussion with residents' families to ensure timely filing of Medicaid applications where necessary.
    • Prepare reports at month end of Private Pay and MDP accounts that need follow up and distribute to facilities in preparation for the monthly facility A/R review call.
    • Schedule and conduct the A/R review calls with the facilities, offering guidance and next steps for any accounts in question. Include RVP, Sr. Director of A/R, Bookkeeper, VP of Revenue Cycle and Administrator on calls.
    • MDS dependencies on the billing process in AHT
    • Triple Check procedures
    • Ensure facilities are keeping up all necessary administrative documents, certifications prior to Medicare Part A, Part B, and Managed Care billing.
    • Ensuring Billing Notes are updated in AHT related to resident billing status (Medicaid Pending status)
    • Provide assistance with identification of a residents' "next" payer source and ensure the facility business office is adequately prepared to provide a seamless transition for the resident to the new payer source without financial interruption
    • Assist facility with Month-end closing process
    • Keep current with state billing guidelines and requirements for all payer types 
  • Assist with month-end bad debt estimation for Accounting
  • Responsible for working with the facility to ensure resident trust funds are handled in accordance with State regulation and company policy and properly maintained in AHT.
  • Responsible for conducting semi-annual internal audits related to the facility business office to verify the accuracy and completeness of information maintained by the facility business office staff.
Qualifications
  • College degree preferred. Minimum of two years college level accounting or      equivalent experience.
  • Previous long term care experience mandatory; preferably in a multi-facility long term care environment.
  • In depth working knowledge of Medicare and Medicaid programs required.
  • Excellent communication skills a must; both written and oral to allow for teaching and training of facility staff.
  • Excellent organization and analytical skills are required.
  • Ability to handle multiple tasks and meet monthly/weekly reporting deadlines.
  • Travel between facilities in N. Texas required.
  • (EOE)

    Employment Type: FULL_TIME