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Aht Jobs (NOW HIRING)

Northrop Grumman

Systems Administrator (AHT)

Aurora, CO · On-site

$91K - $137K/yr

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Top Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees ...

Texas Dow Employees Credit Union

AHT, cycle time, throughput, WIP, capacity utilization), while actively analyzing performance data to identify trends, bottlenecks, and improvement opportunities. * Own a portfolio of Lean Six Sigma ...

New

Virtusa Corporation

Architect

Las Vegas, NV · On-site

... AHT First Contact Resolution FCR Transfer Rate Analysis Wrap Up Time Analysis Business Process Improvement Performance Analysis Cross Functional Collaboration Business Stakeholder Management ...

White Plains

Med Surg Unit Leader

White Plains, NY · On-site

$117K - $152K/yr

Monitor unit metrics (AHT, length of stay, readmission rates) and adjust workflows. * Ensure compliance with clinical policies, safety standards, and accreditation requirements. * Coordinate ...

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Aht information

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How much do aht jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for aht in the United States is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is AHT?

AHT stands for Average Handle Time, which is a key performance metric commonly used in customer service and call center environments. It measures the average amount of time an agent spends handling a customer interaction, including talk time, hold time, and after-call work. Employers use AHT to evaluate efficiency and productivity, aiming to optimize it for better customer satisfaction and operational performance. Lowering AHT without sacrificing quality is often a main goal for improving service levels.

What skills and qualifications are needed to thrive as an Average Handle Time (AHT) analyst?

To thrive as an AHT Analyst, you need strong analytical abilities, proficiency in data interpretation, and a background in contact center operations, often supported by a degree in business, statistics, or a related field. Familiarity with workforce management systems, call center analytics tools, and reporting software like Excel or Tableau is typically required. Attention to detail, effective communication, and problem-solving skills help you identify trends and collaborate with teams to improve performance. These skills are crucial for optimizing call center efficiency and enhancing customer service outcomes.

What are common challenges faced by professionals working in Average Handle Time (AHT) management roles, and how can they overcome them?

Professionals responsible for managing Average Handle Time (AHT) often face the challenge of balancing efficiency with quality customer service. They must ensure that calls or interactions are resolved quickly without sacrificing customer satisfaction or compliance standards. Frequent obstacles include handling complex customer issues, adapting to fluctuating call volumes, and coaching team members to improve performance. Success in this role typically involves continuous process optimization, leveraging analytics, and fostering strong communication between team members and supervisors.

What is the difference between Aht vs Medical Assistant?

AspectAhtMedical Assistant
CredentialsTypically requires certification or training in health information managementRequires CMA, RMA, or similar certification
Work EnvironmentPrimarily in healthcare settings, focusing on administrative tasksIn clinics or hospitals, handling both clinical and administrative duties
Employer & IndustryHospitals, clinics, insurance companiesDoctors' offices, outpatient clinics, hospitals
Common Search & ComparisonOften compared for administrative roles in healthcareMore clinical duties, patient interaction

In summary, Ahts focus mainly on health information management and administrative tasks, often requiring specialized certification. Medical Assistants perform both clinical and administrative duties, working directly with patients. While both roles are vital in healthcare, they differ in responsibilities and required credentials.

More about Aht jobs

What states have the most Aht jobs?

States with the most job openings for Aht jobs include:

What job categories do people searching Aht jobs look for?

The top searched job categories for Aht jobs are:

Aht jobs near you
Infographic showing various Aht job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Contract. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $44,857 per year, or $21.6 per hour.

Shelter Engineer (AHT)

Northrop Grumman Corporation

Boulder, CO • On-site

Full-time

Medical, Life, PTO

Posted 10 days ago

Northrop Grumman rating

8.3

Company rating: 8.3 out of 10

Based on 368 frontline employees who took The Breakroom Quiz

66th of 545 rated manufacturers

Job description

RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE REQUIRED FOR START: No
CLEARANCE TYPE: None
TRAVEL: NoDescription
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Responsibilities
  • Perform hands-on field work in support of deployed hardware systems, including installation, integration, troubleshooting, and maintenance in both CONUS and OCONUS locations.
  • Apply strong mechanical aptitude to design, assemble, modify, and repair structural and mechanical components (racks, mounts, enclosures, cabling, supports) for mission hardware.
  • Lead and support construction-related activities such as site layout, infrastructure walkdowns, equipment placement, cable routing, and coordination with general contractors and facilities teams.
  • Interpret and work from mechanical drawings, construction plans, wiring diagrams, and installation work instructions to execute hardware build and installation tasks.
  • Develop, review, and maintain installation procedures, bill of materials, and hardware configuration documentation for fielded systems.
  • Conduct system-level and component-level hardware integration and checkout, including functional tests, environmental/fit checks, and verification of mechanical interfaces.
  • Support site surveys and pre-installation assessments to determine structural, mechanical, and environmental requirements for new or upgraded installations.
  • Perform root-cause analysis and corrective actions for mechanical and hardware issues encountered during construction, installation, or operations.
  • Coordinate with multi-disciplinary teams (systems, RF, networking, facilities, logistics) to ensure hardware solutions meet performance, schedule, and safety requirements.
  • Support Basis of Estimates (BOEs) and proposal efforts for hardware and construction work scopes, including estimating labor, materials, and travel.
  • Prepare and deliver clear technical updates, status reports, and risk/issue documentation to program management and customers.
  • Ensure all field and construction activities are conducted in compliance with safety standards, site requirements, and applicable regulations.

Basic Qualifications
  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Engineering Technology, or related discipline and 2 years of professional experience. Or, Master's degree with 0 years of professional experience
  • Demonstrated mechanical aptitude and hands-on experience with mechanical assemblies, fasteners, structural supports, and hardware integration.
  • Experience performing field installations and hardware integration at operational sites (e.g., data centers, ground stations, industrial facilities, or construction sites).
  • Experience working from mechanical drawings, construction plans, and wiring diagrams, and updating redlines/as-built documentation.
  • Experience coordinating or executing construction-related tasks, such as equipment mounting, infrastructure installation, and cable routing in building or shelter environments.
  • Willingness and ability to travel CONUS and OCONUS (including remote, austere, or secure locations) for extended periods, in support of installation, test, and maintenance activities.
  • Strong troubleshooting skills for mechanical and hardware issues in the field.
  • Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) for documentation and reporting.
  • Strong communication skills (written and verbal), including the ability to interface with customers, site personnel, and cross-functional engineering teams.
  • United States Citizenship
  • Ability to obtain and maintain a U.S. Government Secret clearance

Preferred Qualifications
  • Active U.S. Government Top Secret security clearance at time of application, current and within scope, with the ability to obtain and maintain SCI approval/access.
  • Extensive experience performing field work for complex hardware systems in operational or construction environments (e.g., SATCOM ground stations, radar sites, secure facilities).
  • Experience with construction and facilities coordination, including working with general contractors, site managers, and safety officers to plan and execute installations.
  • Knowledge of relevant mechanical and structural standards, hardware mounting practices, and environmental considerations (shock/vibration, thermal, weather protection).
  • Experience designing or implementing equipment racks, enclosures, mounting hardware, cable management, and physical layouts for hardware systems.
  • Familiarity with tools and equipment commonly used in field and construction settings (e.g., torque tools, lifts, test stands, alignment tools) and associated safety practices.
  • Experience developing and maintaining Basis of Estimates for hardware integration and construction activities.
  • Familiarity with MBSE (SysML) and requirements management tools (e.g., DOORS) for tracing hardware and installation requirements.
  • Experience working in or around secure facilities and understanding of physical security, site access, and operational constraints.
  • Comfortable with ambiguity and able to work with uncertain or incomplete information while driving tasks to closure in the field.
  • Strong analytical and problem-solving skills, with a focus on practical, field-ready solutions.
  • Ability to work collaboratively in a team environment and to lead small field installation teams when required.

#COSpace
#SpaceSysEngJobs
Primary Level Salary Range: $83,400.00 - $125,200.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939

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