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Aht Jobs (NOW HIRING)

DSI Systems

Responsibilities: • Monitor real-time volume, AHT, staffing requirements in a multi-skill contact center environment • Perform administrative duties within our workforce management software tool ...

VXI Global Solutions

WFM SP3; Cap Planner

Atlanta, GA · On-site +1

Forecast contact volumes, Average Handle Time (AHT), shrinkage, and productivity across channels * Analyze forecast performance and accuracy, identifying variance drivers and improvement ...

Northrop Grumman Corporation

Cloud Engineer (AHT)

Rome, NY · On-site

$83K - $125K/yr

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have ...

Northrop Grumman Corporation

Cloud Engineer (AHT)

Rome, NY · On-site

$83K - $125K/yr

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have ...

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How much do aht jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for aht in the United States is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Average Handle Time (AHT) Analyst, and why are they important?

To thrive as an AHT Analyst, you need strong analytical abilities, proficiency in data interpretation, and a background in contact center operations, often supported by a degree in business, statistics, or a related field. Familiarity with workforce management systems, call center analytics tools, and reporting software like Excel or Tableau is typically required. Attention to detail, effective communication, and problem-solving skills help you identify trends and collaborate with teams to improve performance. These skills are crucial for optimizing call center efficiency and enhancing customer service outcomes.

What are some common challenges faced by professionals working in Average Handle Time (AHT) management roles, and how can they overcome them?

Professionals responsible for managing Average Handle Time (AHT) often face the challenge of balancing efficiency with quality customer service. They must ensure that calls or interactions are resolved quickly without sacrificing customer satisfaction or compliance standards. Frequent obstacles include handling complex customer issues, adapting to fluctuating call volumes, and coaching team members to improve performance. Success in this role typically involves continuous process optimization, leveraging analytics, and fostering strong communication between team members and supervisors.

What is AHT in the context of a job?

AHT stands for Average Handle Time, which is a key performance metric commonly used in customer service and call center environments. It measures the average amount of time an agent spends handling a customer interaction, including talk time, hold time, and after-call work. Employers use AHT to evaluate efficiency and productivity, aiming to optimize it for better customer satisfaction and operational performance. Lowering AHT without sacrificing quality is often a main goal for improving service levels.

What is the difference between Aht vs Medical Assistant?

AspectAhtMedical Assistant
CredentialsTypically requires certification or training in health information managementRequires CMA, RMA, or similar certification
Work EnvironmentPrimarily in healthcare settings, focusing on administrative tasksIn clinics or hospitals, handling both clinical and administrative duties
Employer & IndustryHospitals, clinics, insurance companiesDoctors' offices, outpatient clinics, hospitals
Common Search & ComparisonOften compared for administrative roles in healthcareMore clinical duties, patient interaction

In summary, Ahts focus mainly on health information management and administrative tasks, often requiring specialized certification. Medical Assistants perform both clinical and administrative duties, working directly with patients. While both roles are vital in healthcare, they differ in responsibilities and required credentials.

More about Aht jobs
What cities are hiring for Aht jobs? Cities with the most Aht job openings:
What states have the most Aht jobs? States with the most job openings for Aht jobs include:
What job categories do people searching Aht jobs look for? The top searched job categories for Aht jobs are:
Aht jobs near you
Infographic showing various Aht job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $44,857 per year, or $21.6 per hour.
Entry level Equipment Operator- 3rd shift

Entry level Equipment Operator- 3rd shift

Advanced Heat Treat Corp

Waterloo, IA • On-site

$19.50 - $21.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Job description

Everyone knows what ion nitriding, gas nitriding, carbonitriding, and induction hardening are... right? Nope... nope they sure don't! THAT'S OK! Join our team... we would love to teach you!!!
AHT has been in the Industry for 40+ years! Our team has touched products that make the world stronger and safer. Our processes improve upon parts manufactured by other industries, including aerospace, defense, firearms, automotive, construction, agriculture, energy and medical... just to name a few.
Are you familiar with the jaws of life, how about airplane landing gear, or perhaps the Mars Rover? Our employees processed parts that went to MARS!
As part of our team, you will learn about metals, effects of our process on metal, and why quality is so important. You will become an expert in an industry little known, but truly essential! Best of all, we will train you!
Are you a night owl? Do you like to run errands or schedule appointments in the mornings? Are you looking to save on daycare costs? Then this is the job for YOU!
We currently have a regular, full-time position open for 3RD SHIFT Equipment Operator working at our Burton Ave. Waterloo, IA facility.
Hours and pay: Sunday through Thursday 11 pm-7 am. Shift differential paid on top of competitive wage!
What does an Equipment Operator do exactly? Great question! You will provide setup, parts processing, and inspection for processes. You will also provide backup support to technicians using process instructions, work orders and prints. You will degrease, clean and unload customer parts and perform routine shop duties.
Job requirements:
  • minimum of five years equipment operation experience and/or two year industrial tech degree
  • Ability to operate fork truck and overhead crane
  • High school diploma or equivalent required
  • Equipment operating/industrial experience preferred

Willing to hire the right candidate as Heat Treat Support and train into Heat Treat Equipment Operator if the above requirements are not met.
Why join the AHT Family? We thought you'd never ask! On top of invaluable knowledge and ground up training, our culture and benefits are pretty awesome!
  • Pay: competitive pay based on experience and initiative. Your effort and desire determine your success, advancement, and profitability.
  • Benefits: Telehealth, Employee Assistance Program, medical, dental, company paid life insurance, 401k match, and MORE.
  • Quality of Life Benefits: Lucrative PTO structure and paid holidays. After all, making a life is just as important as making a living.
  • Loyalty and job security: A committed and productive employee can look forward to a career with us. 53% of employees have been with AHT for 10+ years!
  • Culture: We like to earn a living, but we try to have a little fun in the process... check out our Facebook page to see more

AHT is an Equal Opportunity Provider/ Affirmative Action

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