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Agent Assistant Jobs in Springfield, MA (NOW HIRING)

Monarch Place

Front Desk Agent

Springfield, MA · On-site

$16.50/hr

Guest Service Agent - Sheraton Hotel Join our dynamic team at Sheraton Hotel as a Guest Service ... assist guests with purchases - Enroll guests into the hotel's guest loyalty program to enhance ...

Phat Panda LLC

Assistant General Manager

Easthampton, MA · On-site

$26 - $28/hr

Retail Assistant General Manager - Fyre Ants Location: Easthampton, MA Job Type: Full Time ... Agent Registration: Must be able to successfully obtain and maintain a Massachusetts Cannabis Agent ...

Phat Panda

Assistant General Manager

Easthampton, MA · On-site

Retail Assistant General Manager - Fyre Ants Location: Easthampton, MA Job Type: Full Time ... Agent Registration: Must be able to successfully obtain and maintain a Massachusetts Cannabis Agent ...

Grow Op Farms

Dispensary Agent

Springfield, MA · On-site

$17/hr

Dispensary Agent - Embr Springfield $17.00/hour + tips Generous employee product discount Fully ... Maintain compliance with state cannabis regulations. Assist with inventory, restocking, and store ...

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All JobsAgent JobsAgent Assistant JobsAgent Assistant Jobs in Springfield, MA

Agent Assistant information

See Springfield, MA salary details

$32.4K

$69.1K

$175.9K

How much do agent assistant jobs pay per year?

As of Aug 5, 2026, the average yearly pay for agent assistant in Springfield, MA is $69,068.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $76,700.00 per year, depending on experience, location, and employer.

What is the difference between Agent Assistant vs Real Estate Agent?

AspectAgent AssistantReal Estate Agent
Required CredentialsTypically no license required, but some states may require real estate licenseLicensed real estate professional
Work EnvironmentOffice-based, supporting agents with administrative tasksClient-facing, showing properties, negotiating deals
Employer & Industry UsageReal estate brokerages, agenciesReal estate brokerages, independent practices
Common Search & Comparison IntentUnderstanding support roles in real estateBuying, selling, or listing properties

The main difference between an Agent Assistant and a Real Estate Agent is that the Agent Assistant typically handles administrative and support tasks without needing a license, while a Real Estate Agent is licensed to represent clients in property transactions. Agent Assistants support agents behind the scenes, whereas Real Estate Agents actively engage with clients and conduct property showings. Both roles are essential in the real estate industry but serve different functions based on licensing and responsibilities.

What are the common responsibilities of an agent assistant?

Agent Assistants typically handle a variety of tasks such as scheduling meetings, managing correspondence, organizing files, and conducting research to support agents. They play a crucial role in ensuring that agents are well-prepared for client interactions and that daily operations run smoothly. By efficiently managing administrative duties, Agent Assistants free up agents to focus on client relationships and business development, directly contributing to the overall success and productivity of the team.

What is an agent assistant?

Agent Assistants are professionals who provide administrative and operational support to agents in various industries, such as real estate, insurance, or talent management. Their responsibilities often include managing schedules, handling client communications, organizing documents, and assisting with the preparation of contracts or listings. By managing these tasks, Agent Assistants help agents focus on their core responsibilities, improve efficiency, and enhance client satisfaction.

What are the key skills and qualifications needed to thrive as an agent assistant?

To thrive as an Agent Assistant, you need strong organizational abilities, attention to detail, and proficiency in administrative tasks, often supported by a high school diploma or relevant office experience. Familiarity with office software (such as Microsoft Office Suite), scheduling tools, and customer relationship management (CRM) systems is typically required. Excellent communication, time management, and problem-solving skills help you build rapport and efficiently manage multiple priorities. These skills ensure smooth day-to-day operations, enhance agent productivity, and improve client satisfaction in dynamic environments.
What are the most commonly searched types of Agent jobs in Springfield, MA? The most popular types of Agent jobs in Springfield, MA are:
What are popular job titles related to Agent Assistant jobs in Springfield, MA? For Agent Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Agent Assistant jobs in Springfield, MA look for? The top searched job categories for Agent Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Agent Assistant jobs? Cities near Springfield, MA with the most Agent Assistant job openings:
Agent Assistant jobs near you
Infographic showing various Agent Assistant job openings in Springfield, MA as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $69,186 per year, or $33.3 per hour.

Account Associate - State Farm Agent Team Member

Christopher Schoelen - State Farm Agent

Suffield, CT • On-site

$55K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Benefits:
  • Hiring bonus
  • Weekly training with sales coach
  • State Farm apparel
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k) matching
  • Dental insurance
  • Vision insurance

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Christopher Schoelen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred.