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Agency Operator Jobs (NOW HIRING)

Grateful Heart Inc

Rental Car Cleaner

Danbury, CT · On-site

$17/hr

We have a small team and currently operate 2 car rental agencies. Punctuality is a must for location operator. Sample Shifts: Fri (flexible) 10a-6p Sat 8-3p Sun 8-3p Mon Tue Wed Thur OFF ...

Grateful Heart Inc

Rental Car Cleaner

Danbury, CT · On-site

$13.75 - $17.25/hr

We have a small team and currently operate 2 car rental agencies. Punctuality is a must for location operator. Sample Shifts: Fri (flexible) 10a-6p Sat 8-3p Sun 8-3p Mon Tue Wed Thur OFF ...

Pinterest

Agency Lead

Chicago, IL · Hybrid

Demonstrative capabilities in implementing sales strategies into the holdco and opco level of a media agency network, showing a strong understanding of agency operating models and structures

Chubb

Agency Director

Atlanta, GA · On-site

The AD will also collaborate with ALs to support Agency Coordinators (AC) and Independent Agents (IA) to ensure each market is operated at optimum level in terms of production and sourcing ...

Phoebe

Product Deployment & Operations

New York, NY · On-site

You will work directly with agency owners, administrators, schedulers, and operators to understand how their business works, map their workflows, train their teams, identify blockers, and drive them ...

Allstate

Agency Manager

Niagara, WI · Hybrid

$110K/yr

... operating, staffing and marketing strategies. You also have the ability to motivate and lead a team ... Develop a quality agency portfolio encompassing finances, operations, recruiting and marketing ...

Fireworks AI

Strategic Projects Lead

San Mateo, CA

We're looking for a high-agency operator to wear many hats at the intersection of Engineering, Product, and GTM. You'll be part of the Fireworks product organization where you'll be an expert in ...

Pinterest

Agency Lead

Chicago, IL · On-site

$114K - $200K/yr

Demonstrative capabilities in implementing sales strategies into the holdco and opco level of a media agency network, showing a strong understanding of agency operating models and structures

Pinterest

Agency Lead

Chicago, IL · On-site

$114K - $200K/yr

Demonstrative capabilities in implementing sales strategies into the holdco and opco level of a media agency network, showing a strong understanding of agency operating models and structures

ShipperHQ

Agency Partner Manager

Austin, TX · On-site

We operate in a lean, performance-driven environment where high-agency operators take ownership, move quickly, and earn increased responsibility through results. The Role We're hiring an Agency ...

ShipperHQ

Agency Partner Manager

Austin, TX · On-site

We operate in a lean, performance-driven environment where high-agency operators take ownership, move quickly, and earn increased responsibility through results. The Role We're hiring an Agency ...

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All JobsAgency Operator Jobs

Agency Operator information

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How much do agency operator jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for agency operator in the United States is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agency Operator, and why are they important?

To thrive as an Agency Operator, you need strong business management skills, financial acumen, and relevant experience in operations or sales, often supported by a degree in business or related fields. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and industry-specific compliance tools is typically required. Exceptional leadership, problem-solving abilities, and effective communication help set top performers apart in this role. These skills ensure smooth agency operations, client satisfaction, and sustainable business growth in a competitive environment.

What are some common challenges faced by Agency Operators when managing client expectations?

Agency Operators often face the challenge of balancing client expectations with the realities of operational capabilities and industry constraints. Clear communication and regular updates are essential to manage shifting priorities and deadlines. Additionally, Agency Operators must be adept at negotiating solutions when unexpected issues arise, ensuring that both the client’s needs and the agency’s standards are met. Building strong relationships and setting realistic deliverables upfront can significantly ease these challenges.

What are Agency Operators?

Agency Operators are individuals or entities responsible for managing and running operations on behalf of a larger agency or organization. They often oversee daily activities, ensure compliance with company policies, and handle administrative tasks. In the transportation and logistics sectors, for example, agency operators may manage freight dispatch, customer service, and business development. Their goal is to maintain efficient operations and meet the objectives set by the parent organization.
What are popular job titles related to Agency Operator jobs? For Agency Operator jobs, the most frequently searched job titles are:
Agency Operator jobs near you
Infographic showing various Agency Operator job openings in the United States as of May 2026, with employment types broken down into 41% Full Time, 35% Part Time, and 24% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,000 per year, or $21.6 per hour.
Agency Phone Operator

Agency Phone Operator

Indian Health Center of Santa Clara Valley

San Jose, CA • On-site

$19/hr

Full-time

Posted 6 days ago

Job description

Job Description: Agency Telephone Operator

Reports To: Director of Operations

Status: Full-Time, Non-Exempt

Position Summary: Responsible for answering all incoming or transferred calls and directing them to the appropriate person.

Duties & Responsibilities:

  • Answers all incoming and transferred calls and directs them to the appropriate extension, delivers messages as needed, and in general facilitates efficient and clear communication
  • Recognizes and responds to emergency calls in a calm manner
  • Checks and responds to voice messages at a fixed interval throughout the day
  • Greets and provides assistance to clients, staff, customers, vendors, community members etc. in a professional manner
  • Works closely with Medical Phone Operator to ensure clear and effective communication and facilitation of patient calls
  • Translates for Spanish speaking phone callers as needed
  • Attends General staff meetings
  • Handles incoming and outgoing mail for agency
  • General office duties to include: copying and faxing
  • Performs other duties as assigned

Required Qualifications, Knowledge & Abilities:

  • High school graduate or equivalent
  • Certificate in Office Procedures, or similar program
  • Bi-lingual in Spanish preferred
  • Excellent verbal communication skills a must
  • Minimum of 2 years previous experience operating a phone system with a high call volume preferred
  • Previous experience in a clinical setting will be helpful
  • Excellent customer service skills a must
  • Maturity and the ability to multi-task while working in a fast paced environment; flexibility, initiative, and reliability
  • Knowledge of and ability to relate to the American Indian community and other minority populations
  • Ability to maintain strict confidentiality

Physical Requirements:

· Ability to sit for extensive period of time doing computer work and answering the phone

· Manual and finger dexterity and eye-hand coordination for computer entry

· Ability to lift up to 35 pounds

· Ability to stoop, squat or bend frequently

· Corrected vision and hearing within normal range to observe and communicate with clients and professional staff

Working Conditions:

Will potentially be exposed to all patient elements, including communicable disease and blood borne pathogens. Will be working in a fast paced medical environment. Will need to be able to sit for extended periods of time answering and responding to phone calls. Will need to be able to walk, stoop, bend and lift up to 35 lbs as needed. Working hours will be from 8:00 am to 5:00 pm with a one hour break. Will need to be flexible in performing tasks with limited discretion in making judgment decisions.

Preference is given to qualified American Indian/Alaskan Natives in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than above, the Indian Health Center of Santa Clara Valley, Inc. is an equal opportunity employer including minorities, women, disabled and veterans..