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Agency Manager Jobs in Minnesota (NOW HIRING)

TrueNorth Companies

Account Manager

Mankato, MN · On-site

$55K/yr

Account Managers manage a portfolio of accounts, ensuring their satisfaction, and the retention of ... Its mission is to help agencies preserve their hometown identity while gaining access to broader ...

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Agency Manager information

See Minnesota salary details

$36.2K

$63K

$81.8K

How much do agency manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for agency manager in Minnesota is $63,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,900.00 and $72,000.00 per year, depending on experience, location, and employer.

What is an agency manager?

An agency manager oversees operations at individual branches of an insurance company or another type of agency. Their duties are to assess the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. Educational qualifications for this job vary, depending on the size of the company and how many branches are in your territory. An agency manager should have career experience in the industry as well as leadership skills, good verbal and written communication, and familiarity with their company and its offerings.

What are the key skills and qualifications needed to thrive as an agency manager?

To thrive as an Agency Manager, you need strong leadership, organizational, and business development skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is typically required, along with relevant management certifications. Exceptional interpersonal skills, strategic thinking, and adaptability help Agency Managers lead teams and build client relationships. These competencies are crucial for driving agency growth, ensuring client satisfaction, and maintaining operational excellence.

How do agency managers typically balance client expectations with internal team capabilities?

Agency Managers often act as a bridge between clients and internal teams, ensuring that client goals are met while maintaining realistic timelines and workloads for staff. This involves clear communication, regular status meetings, and proactive problem-solving if challenges arise. Successful Agency Managers set expectations upfront and negotiate deliverables that align with both client needs and the agency's capacity, fostering positive relationships and sustainable project outcomes.

What is the difference between Agency Manager vs Insurance Agent?

AspectAgency Manager

Required CredentialsTypically managerial experience, industry knowledge, sometimes certifications
Work EnvironmentOversees agency operations, manages staff, strategic planning
Employer & Industry UsageInsurance agencies, financial services
Common Search & ComparisonFocuses on leadership, management, and agency oversight

The main difference between an Agency Manager and an Insurance Agent is that the Agency Manager oversees the entire agency's operations, staff, and strategy, while the Insurance Agent primarily sells insurance policies to clients. Agency Managers often have managerial experience and industry certifications, whereas Insurance Agents focus on sales and client service. Both roles are essential in the insurance industry, but they serve different functions within the agency structure.

What does an agency manager do?

An agency manager oversees the daily operations of an agency, manages staff, develops client relationships, and ensures that services meet organizational goals. They often handle staffing, budgeting, and compliance, requiring strong leadership and communication skills. The role may also involve strategic planning and performance monitoring.
More about Agency Manager jobs

What are the most commonly searched types of Agency jobs in Minnesota?

The most popular types of Agency jobs in Minnesota are:

What are popular job titles related to Agency Manager jobs in Minnesota?

For Agency Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Agency Manager jobs in Minnesota look for?

The top searched job categories for Agency Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Agency Manager jobs?

Cities in Minnesota with the most Agency Manager job openings:

Agency Manager jobs near you
Infographic showing various Agency Manager job openings in Minnesota as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,049 per year, or $30.3 per hour.

Personal Lines Insurance Customer Service Representative-Entry Level

Claremont Insurance Agency, LLC

Claremont, MN • On-site

$38K - $53K/yr

Full-time

Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

We are seeking a Personal Lines Customer Service Representative (CSR) to join our team with the primary focus being personal lines and farm accounts. In this role, you will provide exceptional customer service to policyholders by assisting with inquiries, policy changes, billing questions, and coverage explanations. The ideal candidate has strong communication skills, attention to detail, and a passion for helping clients understand their insurance options.


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities


Responsibilities

-Provide outstanding customer service by handling inbound and outbound calls, emails, and in-person inquiries.

-Assist clients with policy changes, endorsements, renewals, and cancellations.

-Explain coverage options, policy details, and billing processes to clients in a clear and professional manner.

-Process payments, issue certificates of insurance, and provide required documentation.

-Work closely with agents and underwriters to ensure client needs are met efficiently.

-Maintain accurate and up-to-date client records in the agency management system.

-Assist in identifying client needs and cross-selling additional personal lines products when appropriate.

-Stay informed about industry changes, carrier guidelines, and regulatory compliance.


Requirements

-High school diploma or equivalent; some college preferred.

-Preferred: Insurance license (Property & Casualty and Life & Health) or willingness to obtain.

-Previous experience in an insurance agency or customer service role is a plus.

-Strong verbal and written communication skills.

-Ability to multi-task, prioritize, and manage time effectively.

-Proficiency in Microsoft Office (Word, Excel, Outlook), Google (docs, drive, sheets, forms) and agency management systems.

-Detail-oriented with excellent problem-solving skills.

-Positive attitude and ability to work well in a team environment.