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Aftersales Manager Jobs (NOW HIRING)

AGCO

Aftersales Commercial Manager

Batavia, IL · On-site

$85K - $95K/yr

The Aftersales Commercial Manager will work with AGCO dealers and internal functions to develop and sustain a profitable distribution network with industry leading Aftersales support and customer ...

AGCO

Aftersales Commercial Manager

Batavia, IL

$85K - $95K/yr

The Aftersales Commercial Manager will work with AGCO dealers and internal functions to develop and sustain a profitable distribution network with industry leading Aftersales support and customer ...

Lookers

Service Advisor

Bishop, CA · On-site

You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry.

AGCO

Aftersales Commercial Manager

Batavia, IL

$85K - $95K/yr

The Aftersales Commercial Manager will work with AGCO dealers and internal functions to develop and sustain a profitable distribution network with industry leading Aftersales support and customer ...

VinFast

Establish and manage VinFast-owned and authorized EV service workshops. * Ensure compliance with EV ... Manage aftersales budget and P&L. * Monitor and report key KPIs such as repair turnaround time ...

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Aftersales Manager information

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$28.5K

$73.8K

$116.5K

How much do aftersales manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for aftersales manager in the United States is $73,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does an Aftersales Manager do?

An Aftersales Manager is responsible for overseeing all post-sale activities and services, such as customer support, warranty claims, spare parts management, and service operations. Their main goal is to ensure customer satisfaction and loyalty by addressing any issues that arise after the sale of a product or service. They manage teams, coordinate with other departments, and implement strategies to improve the efficiency and quality of aftersales services. Aftersales Managers often analyze customer feedback to identify areas for improvement and work to increase repeat business for the company.

What is the next position after sales manager?

The next position after a sales manager is often a senior leadership role such as a regional sales director, sales director, or vice president of sales. Advancement typically requires strong leadership skills, strategic planning, and experience managing larger teams or territories.

What are some common challenges faced by Aftersales Managers, and how can they be addressed?

Aftersales Managers often face challenges such as managing customer expectations, resolving complex service issues, and ensuring consistent communication between service, parts, and sales departments. Addressing these challenges requires strong organizational skills, proactive problem-solving, and the ability to foster a customer-focused team environment. Regular training, clear service protocols, and leveraging customer feedback can help Aftersales Managers maintain high satisfaction levels and streamline operations.

What are the key skills and qualifications needed to thrive as an Aftersales Manager, and why are they important?

To thrive as an Aftersales Manager, you need a solid understanding of customer service, product knowledge, and business operations, often supported by a degree in business or a related field and experience in sales or customer support. Familiarity with CRM software, inventory management systems, and relevant industry certifications are typically required. Exceptional interpersonal skills, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving customer issues effectively. These skills ensure efficient aftersales processes, high customer satisfaction, and contribute to long-term business growth.

What is the difference between Aftersales Manager vs Service Advisor?

AspectAftersales ManagerService Advisor
CredentialsRelevant experience in customer service, management, and technical knowledgeCustomer service skills, technical understanding of services and repairs
Work EnvironmentOversees aftersales operations, manages teams, coordinates with departmentsInteracts directly with customers, explains services, and schedules repairs
Industry UsageUsed in automotive, electronics, and appliance sectors for aftersales managementCommonly found in automotive dealerships and service centers

The main difference is that an Aftersales Manager oversees the entire aftersales department, focusing on strategy and team management, while a Service Advisor directly interacts with customers to explain services and facilitate repairs. Both roles require customer service skills, but the Aftersales Manager has broader responsibilities in operations and management.

What is the role of an AfterSales manager?

An AfterSales Manager oversees customer service and support after a product or service has been sold, ensuring customer satisfaction and addressing issues such as repairs, warranties, and technical assistance. They coordinate with sales, technical teams, and clients to improve service quality and retention, often using CRM tools and maintaining strong communication skills.

What is the highest paying job in customer service?

In customer service, the highest paying roles are often senior positions such as Customer Service Director or Customer Experience Executive, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What careers pivot to after sales?

Careers that pivot from aftersales management often include roles in customer service, sales, operations, or account management, leveraging skills in client relations, problem-solving, and communication. Professionals may also transition into roles such as service director, business development manager, or training coordinator, often requiring industry knowledge and leadership abilities.
More about Aftersales Manager jobs
What cities are hiring for Aftersales Manager jobs? Cities with the most Aftersales Manager job openings:
What states have the most Aftersales Manager jobs? States with the most job openings for Aftersales Manager jobs include:
What job categories do people searching Aftersales Manager jobs look for? The top searched job categories for Aftersales Manager jobs are:
Aftersales Manager jobs near you
Infographic showing various Aftersales Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 11% Internship, 58% As Needed, 6% Full Time, 22% Nights, and 2% Summer. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution, with an average salary of $73,835 per year, or $35.5 per hour.
Aftersales Commercial Manager

Aftersales Commercial Manager

AGCO

Batavia, IL • On-site

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

AGCO rating

8.8

Company rating: 8.8 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

38th of 430 rated machine equipment manufacturers

Job description

Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity into work, building a better and more sustainable world. Join our extraordinary team today!
The AGCO Parts Division has an exciting opportunity for an Aftersales Commercial Manager to join its team in business support and grow the dealer's aftersales business in the Wisconsin area. The Aftersales Commercial Manager will work with AGCO dealers and internal functions to develop and sustain a profitable distribution network with industry leading Aftersales support and customer satisfaction.
This candidate will be responsible for Aftersales programs execution and marketing, training dealer personnel on AGCO's aftermarket product offerings, services, and processes. Metrics, such as absorption rate, inventory turns, revenue per FTE, technician efficiency, etc., will be used by Aftersales Commercial Manager to guide AGCO dealers to grow their parts and service business, while leveraging best practices across dealers and districts. This position includes being a key member of the district field team by helping dealers become more profitable through their parts and service business. Equally important, customer satisfaction with dealer parts and service will steer to increase whole goods of sales and market share. The Aftersales Commercial Manager will work collaboratively and cross-functionally with the district field team.
Your Impact:
  • Coordinate the facilitation of structured Aftersales Dealer Business Plans for dealers to achieve the highest levels of performance
  • Steer revenue for AGCO parts and services through dealer support in retail marketing, promotion, programs, and consulting
  • Resolve dealer parts with operational complaints, such as availability and shipment errors. Provide training to dealers for AGCO parts and services systems, in additional to encourage dealer attendance in AGCO training programs
  • Improve dealer service operational efficiency and profitability by analyzing service metrics, such as PDI, warranty recovery rate, field campaign completion, etc., and executing improvement action plan
  • Support warranty and AGCO Protection administration, including regular audit Incident reporting. Support new product introductions, including the Recommended Dealer Stocking List for parts, special tooling, and training.

Your Experience and Qualifications:
  • Bachelor's degree in technical or business-related fields and a valid driver's license.
  • Education in agricultural fields including technology, marketing, or business
  • 3-5 years of experience in aftermarket parts or product support function
  • Basic knowledge of agricultural or industrial equipment, Proficiency using Microsoft Office, specifically Excel and Interpersonal skills
  • OEM or dealership experience must be willing to travel and be away from home two to three nights per week.

Your Benefits:
  • Health care and wellness plans
  • Dental and vision plans
  • Flexible and virtual work options (where available)
  • 401(k) Savings Plan with company match
  • Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
  • Paid holidays and paid time off
  • Health savings and flexible spending accounts
  • Reimbursement for continuing education
  • Life insurance and other supplemental insurance plans

Your Compensation:
This position will pay within the range of $85000-$95000 , based on experience. This position is eligible for Sales incentive plan.
Your Workplace:
You will work with your wonderful AGCO colleagues in the Remote model from USA.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures, and perspectives.
Join us as we bring agriculture into the future and apply now!

What AGCO employees say

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About AGCO

Sourced by ZipRecruiter

AGCO is a global leader in the design, manufacture and distribution of agricultural equipment with a dynamic portfolio of exciting brands such as Fendt, Massey Ferguson, and Gleaner which deliver innovative and efficient solutions to farmers in North America through a comprehensive product line-up and smart farming software solutions.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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