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Aftersales Manager Jobs (NOW HIRING)

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Vehicle Technician / Mechanic

Bishop, CA · On-site

Bishop Stortford Volvo you will report to the accomplished Aftersales Manager, who will give on-going support to ensure you have the tools needed to succeed in your role. We can also offer you ...

Lookers

Vehicle Technician / Mechanic

Bishop, CA · On-site

Bishop Stortford Land Rover, you will report to the accomplished Aftersales Manager, who will give on-going support to ensure you have the tools needed to succeed in your role. We can also offer you ...

CLAAS

Parts Manager Kearney

Kearney, NE · On-site

Work with Complex Manager, Aftersales Manager, General Manager, and North America Human Resource Department to handle disciplinary matters, grievance resolutions, and other personnel related issues ...

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Aftersales Manager information

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How much do aftersales manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for aftersales manager in the United States is $73,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does an Aftersales Manager do?

An Aftersales Manager is responsible for overseeing all post-sale activities and services, such as customer support, warranty claims, spare parts management, and service operations. Their main goal is to ensure customer satisfaction and loyalty by addressing any issues that arise after the sale of a product or service. They manage teams, coordinate with other departments, and implement strategies to improve the efficiency and quality of aftersales services. Aftersales Managers often analyze customer feedback to identify areas for improvement and work to increase repeat business for the company.

What are the key skills and qualifications needed to thrive as an Aftersales Manager?

To thrive as an Aftersales Manager, you need a solid understanding of customer service, product knowledge, and business operations, often supported by a degree in business or a related field and experience in sales or customer support. Familiarity with CRM software, inventory management systems, and relevant industry certifications are typically required. Exceptional interpersonal skills, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving customer issues effectively. These skills ensure efficient aftersales processes, high customer satisfaction, and contribute to long-term business growth.

What are some common challenges faced by Aftersales Managers, and how can they be addressed?

Aftersales Managers often face challenges such as managing customer expectations, resolving complex service issues, and ensuring consistent communication between service, parts, and sales departments. Addressing these challenges requires strong organizational skills, proactive problem-solving, and the ability to foster a customer-focused team environment. Regular training, clear service protocols, and leveraging customer feedback can help Aftersales Managers maintain high satisfaction levels and streamline operations.

What is the difference between Aftersales Manager vs Service Advisor?

AspectAftersales ManagerService Advisor
CredentialsRelevant experience in customer service, management, and technical knowledgeCustomer service skills, technical understanding of services and repairs
Work EnvironmentOversees aftersales operations, manages teams, coordinates with departmentsInteracts directly with customers, explains services, and schedules repairs
Industry UsageUsed in automotive, electronics, and appliance sectors for aftersales managementCommonly found in automotive dealerships and service centers

The main difference is that an Aftersales Manager oversees the entire aftersales department, focusing on strategy and team management, while a Service Advisor directly interacts with customers to explain services and facilitate repairs. Both roles require customer service skills, but the Aftersales Manager has broader responsibilities in operations and management.

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What cities are hiring for Aftersales Manager jobs?

Cities with the most Aftersales Manager job openings:

What states have the most Aftersales Manager jobs?

States with the most job openings for Aftersales Manager jobs include:

What job categories do people searching Aftersales Manager jobs look for?

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Aftersales Manager jobs near you
Infographic showing various Aftersales Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 70% In-person, and 30% Remote job distribution, with an average salary of $73,835 per year, or $35.5 per hour.

Vehicle Technician / Mechanic

Bishop, CA • On-site

Lookers
See more jobs at Lookersexternal

Full-time

Re-posted 4 days ago

Job description

Vehicle Technician

Location: Bishop Stortford Volvo
Contract: Full-Time, Permanent

Salary: OTE up to 52,480 (Uncapped); 31,000 to 46,000 basic depending on qualifications, plus 3,000 Productivity Bonus and Time Saved Bonus Scheme

Hours: 40 hours between Monday - Friday 8:30am - 5:00pm, plus 1 in 3 Saturday mornings

We're currently recruiting for various levels of Technicians to strengthen our growing team! 

Brand New Opportunity! Lookers Bishop Stortford Volvo are recruiting for a Vehicle Technician / Mechanic to join their fantastic workshop. While working alongside experienced technicians you will play a vital role, carrying out vehicle health checks using the latest technology, conducting vehicle services and carrying out any additional repairs. 

Bishop Stortford Volvo you will report to the accomplished Aftersales Manager, who will give on-going support to ensure you have the tools needed to succeed in your role. We can also offer you excellent career progression and training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, to accelerate your career further!

Our Vehicle Technicians / Mechanics play a vital role within our Service team by delivering first class customer service every time. We want you to be part of our success. If you're a qualified Vehicle Technician or an experienced Mechanic, whether you work in a dealer group or independent garage, we want to hear from you! 

Responsibilities

  • Carrying out pre-delivery inspections on new and used vehicles
  • Carrying out checks in line with manufacturers guidelines
  • Fitting any additional accessories requested by the customer
  • Vehicle health check and report any further work which may be required
  • Checks on the vehicles' lights, tyre pressure, mechanical and electrical components
  • Completing minor repairs on new and used vehicles
  • Ability to understand and carry out basic diagnosis in both mechanical and electrical work
  • Conducting vehicle service in accordance with manufacturers guidelines and customer requests
  • Carrying out any additional repairs once authorised by the customer
  • Warranty repairs are per the manufacturer's guidelines and relevant write up is complete
  • Taking the customers vehicle out on a road test to ensure all faults are rectified
  • Complete all relevant paperwork to a high standard

Qualifications

The ideal candidate will have minimum NVQ Level 3 in Light Vehicle Maintenance and Repair or equivalent, motor industry experience (brand or non-brand), and a full and valid UK driving licence. You'll be self-motivated whilst being able to support your team, ambitious and eager to learn, and are able to work to and maintain the highest of standards to all vehicles that take a spin through our doors.

Although previous brand experience is desirable, it is not essential, as brand accreditation training will be provided. Diagnostic, MOT and EV experience is also desirable but not essential.

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