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$28.5K

$73.8K

$116.5K

How much do aftersales manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for aftersales manager in the United States is $73,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What does an Aftersales Manager do?

An Aftersales Manager is responsible for overseeing all post-sale activities and services, such as customer support, warranty claims, spare parts management, and service operations. Their main goal is to ensure customer satisfaction and loyalty by addressing any issues that arise after the sale of a product or service. They manage teams, coordinate with other departments, and implement strategies to improve the efficiency and quality of aftersales services. Aftersales Managers often analyze customer feedback to identify areas for improvement and work to increase repeat business for the company.

What are some common challenges faced by Aftersales Managers, and how can they be addressed?

Aftersales Managers often face challenges such as managing customer expectations, resolving complex service issues, and ensuring consistent communication between service, parts, and sales departments. Addressing these challenges requires strong organizational skills, proactive problem-solving, and the ability to foster a customer-focused team environment. Regular training, clear service protocols, and leveraging customer feedback can help Aftersales Managers maintain high satisfaction levels and streamline operations.

What are the key skills and qualifications needed to thrive as an Aftersales Manager, and why are they important?

To thrive as an Aftersales Manager, you need a solid understanding of customer service, product knowledge, and business operations, often supported by a degree in business or a related field and experience in sales or customer support. Familiarity with CRM software, inventory management systems, and relevant industry certifications are typically required. Exceptional interpersonal skills, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving customer issues effectively. These skills ensure efficient aftersales processes, high customer satisfaction, and contribute to long-term business growth.

What is the difference between Aftersales Manager vs Service Advisor?

AspectAftersales ManagerService Advisor
CredentialsRelevant experience in customer service, management, and technical knowledgeCustomer service skills, technical understanding of services and repairs
Work EnvironmentOversees aftersales operations, manages teams, coordinates with departmentsInteracts directly with customers, explains services, and schedules repairs
Industry UsageUsed in automotive, electronics, and appliance sectors for aftersales managementCommonly found in automotive dealerships and service centers

The main difference is that an Aftersales Manager oversees the entire aftersales department, focusing on strategy and team management, while a Service Advisor directly interacts with customers to explain services and facilitate repairs. Both roles require customer service skills, but the Aftersales Manager has broader responsibilities in operations and management.

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Aftersales Manager jobs near you
Aftersales Operations Associate, AgRev - Upper Sandusky

Aftersales Operations Associate, AgRev - Upper Sandusky

AGCO

Upper Sandusky, OH • On-site

Full-time

Medical, Retirement, PTO

Posted 25 days ago

AGCO rating

8.8

Company rating: 8.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

30th of 417 rated machine equipment manufacturers

Job description

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
We have started a revolution in the agricultural equipment industry! AGCO has formed AgRevolution™, an agricultural equipment dealership to provide industry-leading products and support services to the farming community. Our teams are relentless in their pursuit of excellence, ensuring AgRevolution delivers the best customer service in the industry in the most efficient, cost-effective way. Their success fuels our success. We ensure - Quality. Productivity. Efficiency.
AgRevolution is seeking an Aftersales Operations Associate for our Upper Sandusky, OH location. This position is responsible for selling, receiving, delivering and maintaining inventory of parts and in an accurate, prompt and safe manner.
Your Impact
  • Promotes, sells, quotes and fills product/parts orders and/or services to meet or exceed customer needs using parts catalogs/systems.
  • Supplies Service Technicians with parts as required.
  • Coordinates and verifies receipt of shipments, assists with placing stock in their proper inventory locations and processes related payments.
  • Assists in keeping areas clean and orderly.
  • Manages stock shortages and expedites issues by reporting to the manager.
  • Assists in maintaining all departmental tools, equipment, and vehicles are in good working order.
  • May be required to operate material handling equipment and work evenings, weekends and holidays

Your Experience and Qualifications
  • High school diploma or GED
  • Previous experience working with basic parts and industrial machinery/equipment.
  • Previous experience working in a parts / aftersales role within an automotive, industrial machinery/equipment or related business.
  • Previous experience using parts catalogs, systems and managing information utilizing a computer application system.

Your Benefits
We also invite you to "Make the Most of You" - Benefits include: health care and wellness plans, flexible and virtual work options (where available), 401(k) Savings Plan with company match, paid holidays and paid time off, flexible spending accounts, reimbursement for continuing education, company philanthropic programs, company perks programs, and much more...
Your Workplace
Experience our global diversity and enterprising spirit while helping us create innovative technologies and a positive impact that helps feed the world's nearly 8 billion people. From the day you decide to join AgRevolution / AGCO, we want to engage and excite you and we're clear on where we want to go as a business and we trust you to help us there. Whether you want to learn a new skill or you aspire to do something different, we can help you develop the skills you need to take your career - and our business - to the next level.
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now!
Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities and requirements and may change at any time with or without notice. For full duties, responsibilities and requirements, please consult the job description.
AgRevolution / AGCO is proud to be an Equal Opportunity Employer.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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About AGCO

Sourced by ZipRecruiter

AGCO is a global leader in the design, manufacture and distribution of agricultural equipment with a dynamic portfolio of exciting brands such as Fendt, Massey Ferguson, and Gleaner which deliver innovative and efficient solutions to farmers in North America through a comprehensive product line-up and smart farming software solutions.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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