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After Sales Manager Jobs in Reston, VA (NOW HIRING)

Pohanka Automotive Group

Internet Sales Manager

Chantilly, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pohanka Automotive Group is seeking an Internet Sales Manager who is passionate about leading a ... Life and Disability * 401(k) with Company Contribution, eligible after 90 days * Paid Vacation

Pohanka Lexus

Internet Sales Manager

Chantilly, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ABOUT THE POSITION Pohanka Automotive Group is looking for an experienced Internet Sales Manager to ... eligible after 90 days * Medical, Dental, and Vision Insurance * Life and Disability * Paid ...

Pohanka Lexus

Internet Sales Manager

Chantilly, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ABOUT THE POSITION Pohanka Automotive Group is looking for an experienced Internet Sales Manager to ... eligible after 90 days * Medical, Dental, and Vision Insurance * Life and Disability * Paid ...

Pohanka Lexus

Internet Sales Manager

Chantilly, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ABOUT THE POSITION Pohanka Automotive Group is looking for an experienced Internet Sales Manager to ... eligible after 90 days * Medical, Dental, and Vision Insurance * Life and Disability * Paid ...

TriMark

Sales Specialist, Chemical

Landover, MD · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... after-sales service capabilities of a national company. Our employees are focused on creating ... The Chemical Sales Specialist reports to the Chemical Sales Manager * Located in Landover, MD ...

Pohanka Lexus

Internet Sales Manager

Chantilly, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ABOUT THE POSITION Pohanka Automotive Group is looking for an experienced Internet Sales Manager to ... eligible after 90 days * Medical, Dental, and Vision Insurance * Life and Disability * Paid ...

Pohanka Lexus

Internet Sales Manager

Chantilly, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ABOUT THE POSITION Pohanka Automotive Group is looking for an experienced Internet Sales Manager to ... eligible after 90 days * Medical, Dental, and Vision Insurance * Life and Disability * Paid ...

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Showing results 41-60

All JobsAfter Sales JobsAfter Sales Manager JobsAfter Sales Manager Jobs in Reston, VA

After Sales Manager information

See Reston, VA salary details

$28.6K

$78.9K

$148.3K

How much do after sales manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for after sales manager in Reston, VA is $78,909.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $100,400.00 per year, depending on experience, location, and employer.

What does an after sales manager do?

An After Sales Manager is responsible for ensuring customer satisfaction after a product or service has been sold. They oversee teams that handle customer support, warranty claims, repairs, and maintenance services. Their main goal is to build long-term relationships with customers by resolving issues efficiently and improving the overall customer experience. After Sales Managers also analyze feedback to enhance products and services, and often work closely with sales and technical teams.

What are the key skills and qualifications needed to thrive as an after sales manager, and why are they important?

To thrive as an After Sales Manager, you need expertise in customer service, product knowledge, and sales management, often backed by a degree in business or a related field. Familiarity with CRM systems, warranty management software, and reporting tools is typically required, and relevant certifications in customer service or sales can be advantageous. Outstanding communication, problem-solving, and leadership abilities help you build strong client relationships and manage teams effectively. These skills ensure customer satisfaction, drive repeat business, and support organizational growth in competitive markets.

What are some common challenges an after sales manager faces, and how can they effectively address them?

After Sales Managers often encounter challenges such as managing customer expectations, coordinating timely service delivery, and ensuring consistent communication between customers and technical teams. To address these issues, it's important to establish clear processes for handling service requests, invest in ongoing team training, and leverage customer feedback to improve service quality. Building strong relationships with both internal teams and clients helps prevent misunderstandings and ensures a high level of customer satisfaction.

What is the difference between After Sales Manager vs Customer Service Manager?

AspectAfter Sales ManagerCustomer Service Manager
Primary FocusOverseeing post-sale support, warranty, and service processesManaging customer interactions, satisfaction, and support
Required CredentialsRelevant industry experience, technical knowledge, often certifications in service managementCustomer service experience, communication skills, sometimes certifications in customer relations
Work EnvironmentService centers, technical support teams, field serviceCall centers, retail stores, online support teams
Industry UsageCommon in manufacturing, automotive, electronicsWidespread across retail, hospitality, tech sectors

The After Sales Manager focuses on managing post-sale services, warranties, and technical support, ensuring customer satisfaction after purchase. In contrast, the Customer Service Manager handles overall customer interactions, support, and satisfaction during all phases of the customer journey. Both roles require strong communication skills but differ in technical expertise and scope of responsibilities.

What is an after sales manager?

An after sales manager oversees customer service and support after a product or service has been sold. They handle customer inquiries, resolve issues, and ensure customer satisfaction, often coordinating with sales, technical teams, and service departments to maintain positive relationships.

What are popular job titles related to After Sales Manager jobs in Reston, VA?

For After Sales Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching After Sales Manager jobs in Reston, VA look for?

The top searched job categories for After Sales Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for After Sales Manager jobs?

Cities near Reston, VA with the most After Sales Manager job openings:

After Sales Manager jobs near you

Operations Sales Manager

Serenity Mental Health Centers

Fairfax, VA

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Operations Sales Manager 

Location: : Fairfax, VA

Employment Type: Full-Time 

Compensation: $100,000 + bonus 

Serenity is hiring an Operations Sales Manager to take full ownership of a high-volume service location - the team, the floor, the numbers, the sales pipeline, and the member experience. This is a role for someone who has already proven they can drive revenue while running a tight operation and is ready to do both at a higher level. You'll be expected to lead visibly, hold your team accountable to performance targets, and keep the standard high even when things get complicated. If your background blends operations management with a track record of hitting sales goals, you'll walk in already speaking the language. No industry-specific experience required. 

What You'll Be Responsible For 

- Own the full day-to-day operation of a high-volume service location - staffing, workflow, floor presence, and output quality 

- Drive sales performance across the location, holding yourself and your team accountable to clearly defined revenue targets and KPIs 

- Set the performance standard for your team and hold it consistently through coaching, feedback, and structured accountability 

- Ensure every member interaction is efficient, professional, and reflects the level of service Serenity is known for - while identifying and converting sales opportunities 

- Track location KPIs - sales volume, conversion rates, efficiency, and quality scores - and use that data to make real operational and commercial decisions 

- Identify underperformance early and address it directly, with clarity and follow-through 

What We're Looking For 

- 10+ years of leadership experience with a demonstrated blend of operations management and sales - you've run the floor and owned a number 

- A proven track record of meeting and exceeding sales targets with the results to back it up 

- Demonstrated accountability to KPIs - you've managed them, reported on them, and made decisions based on them 

- Background in hospitality, upscale retail, or premium service operations is a strong advantage - if you've run a location where member experience and revenue performance drove every decision, you already know what this job feels like 

- You've had direct performance conversations and have the outcomes to show for them 

- You don't wait to be told something is off - you see it, own it, and fix it 

Compensation & Benefits 

- $100,000+ annually plus bonus incentives 

- 90% employer-paid medical, dental, and vision coverage 

- 401(k) retirement plan 

- 10 PTO days to start, 15 after year one + 10 paid holidays 

About Serenity 

Serenity is a technology-driven company that delivers advanced, evidence-based solutions for members looking for better outcomes. We run elevated, high-standard service locations and we take the quality of that experience seriously at every level. The people who lead our locations set the tone for everything - and we look for leaders who understand that hitting the number and raising the standard are the same job. If you've built your career running operations where cutting corners wasn't an option and missing targets wasn't acceptable, you'll be at home here. 

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. 

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