Advancement Services Jobs (NOW HIRING)

Ready to start your next chapter with NAIT?

At NAIT, we're passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future of education and make a real impact in our community.

If this opportunity feels like the right fit for you, we encourage you to apply and join us in creating a brighter future - together.

Important Application Deadline Notice

Please note that Workday closes job postings at 11:59pm MST on the day before the posting end date listed above.

To ensure your application is received, submit no later than 11:59pm MST the day prior to the posting end date.

Internal NAIT Employees

Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.

As NAIT prepares for its comprehensive campaign and continues to expand its fundraising, alumni engagement, and donor stewardship efforts, we are seeking a strategic and collaborative leader for the role of Senior Manager, Advancement Services.

Reporting to the Associate Vice-President, Advancement and Alumni Relations, this role provides leadership for Advancement Services and is responsible for strengthening the systems, data, business processes, and operational functions that enable fundraising success. The successful candidate will bring deep Advancement Services expertise and a demonstrated ability to build high-performing teams, strengthen operational effectiveness, and support a growing and increasingly sophisticated Advancement division.

Key Responsibilities:

• Lead, coach, and develop a team of Advancement Services professionals, fostering a culture of accountability, collaboration, service excellence, and continuous improvement.

• Provide strategic leadership for Advancement Services, including donor and alumni data management, CRM, reporting and analytics, gift administration, compliance, and operational support functions.

• Design and implement scalable business processes and operational frameworks that support fundraising, alumni engagement, donor stewardship, campaign readiness, and long-term growth.

• Lead the development of reporting, dashboards, and performance metrics that enable timely, data-informed decision-making and strengthen organizational effectiveness.

• Ensure operational excellence and compliance across gift administration, donor data management, and regulatory requirements, including donor agreements, recognition commitments, stewardship obligations, and financial integrity.

• Partner with Advancement leaders and institutional stakeholders-including Information Technology, Finance, Human Resources, Marketing and Communications, and Student Awards and Financial Aid-to align priorities, improve processes, and enhance service delivery across the division.

• Enable fundraising success through donor data, prospect management, reporting, analytics, and audience segmentation that support fundraising strategy, engagement initiatives, and informed decision-making.

• Provide operational leadership for systems and processes that support donor engagement, stewardship, and alumni communications.

• Drive continuous improvement by modernizing systems, improving business processes, and enhancing operational effectiveness across Advancement Services.

• Serve as a key member of the Advancement leadership team, contributing to divisional strategy, planning, and organizational performance.

Skills & Abilities:

Strategic & Operational Leadership

• Proven ability to lead in complex, multi-stakeholder environments, translating strategic priorities into operational plans, measurable outcomes, and sustainable business practices.

• Demonstrated ability to lead change, manage competing priorities, and navigate ambiguity in a dynamic environment.

Systems, Data & Continuous Improvement

• Strong ability to translate business needs into system, data, reporting, and process improvements that enhance organizational effectiveness.

• Demonstrated experience using data, analytics, and performance metrics to inform decision-making and identify opportunities for continuous improvement.

Leadership

• Strong leadership and coaching skills, with experience building high-performing, collaborative, and service-oriented teams.

• Ability to foster accountability, collaboration, and a culture of continuous improvement.

Stakeholder Management & Communication

• Excellent relationship-building skills, with the ability to collaborate effectively across teams and organizational levels.

• Strong communication skills, with the ability to communicate complex information clearly to both technical and non-technical audiences.

Qualifications:

• Bachelor's degree in Business, Business Administration, Public Administration, Commerce, or a related discipline.

• Minimum seven years of progressively responsible experience in Advancement Services, supporting fundraising, donor relations, alumni engagement, gift administration, donor data management, reporting, and operational excellence.

• Minimum three years of experience leading, coaching, and developing a professional team.

Preferred Qualifications:

• Experience in post-secondary education or other complex, mission-driven organizations (e.g., healthcare foundations or large charitable organizations).

• Experience supporting a comprehensive fundraising campaign or other significant organizational growth initiative.

• Demonstrated experience supporting fundraising, donor relations, alumni engagement, gift administration, donor data management, and Advancement operations.

• Experience working with Advancement CRM platforms, reporting tools, and operational business processes that support fundraising and philanthropy.

• Proven ability to lead cross-functional initiatives and build effective stakeholder relationships.

Applicants with education credentials earned outside of Canada should have their credentials evaluated by World Education Services (WES), International Qualifications Assessment Service (IQAS) or the Comparative Education Services (CES).

Remuneration:

Refer to the salary range noted in the posting, plus a comprehensive benefits package.

NAIT is committed to a transparent, fair, and human-centered hiring experience. All candidates are assessed directly by our recruitment and hiring teams.

About NAIT

We are known as one of Alberta's top employers. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT's culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. For eligible positions, we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and Belonging (CCB) and our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any assistance or accommodations, please connect with us at careers@nait.ca.

Please submit a resume and cover letter to be considered for this opportunity.