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Adp Customer Service Jobs in Indiana (NOW HIRING)

Receptionist

Indianapolis, IN · On-site

$18 - $19/hr

Professional, approachable, and customer-service focused. * Experience with Microsoft Office. * ADP experience preferred. Schedule * Monday - Friday * 8:00 AM - 4:30 PM * Fully onsite in Indianapolis ...

Receptionist

Indianapolis, IN · On-site

$18 - $19/hr

Professional, approachable, and customer-service focused. * Experience with Microsoft Office. * ADP experience preferred. Schedule * Monday - Friday * 8:00 AM - 4:30 PM * Fully onsite in Indianapolis ...

Excellent customer service skills * Completes paperwork in a timely manner. * Reports to job ... Corporate perks through ADP * 401K plan with employer match * Technical training and development ...

Office/HR Coordinator

Muncie, IN · On-site

$19.50 - $25.50/hr

Familiarity with HRIS systems (e.g., BambooHR, ADP) * Knowledge of HIPAA and healthcare regulatory standards Key Competencies * Customer Service & Patient Experience * Organization & Attention to ...

Office/HR Coordinator

Muncie, IN · On-site

$19.50 - $25.50/hr

Familiarity with HRIS systems (e.g., BambooHR, ADP) * Knowledge of HIPAA and healthcare regulatory standards Key Competencies * Customer Service & Patient Experience * Organization & Attention to ...

Showing results 21-40

Adp Customer Service information

See Indiana salary details

$9

$17

$25

How much do adp customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for adp customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is an ADP Customer Service representative?

ADP Customer Service representatives are professionals who assist clients with questions or issues related to ADP’s payroll, HR, and benefits services. They help users navigate ADP software, troubleshoot technical problems, and provide guidance on payroll processing and compliance. These representatives play a crucial role in ensuring that clients have a positive experience and that their business operations run smoothly.

What are some common challenges faced by ADP Customer Service representatives, and how are they typically addressed?

ADP Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex payroll or HR issues, and meeting strict response time targets. To address these, ADP provides extensive training, access to robust knowledge bases, and ongoing support from supervisors and team leads. Representatives are encouraged to collaborate with colleagues and escalate particularly difficult cases to specialized departments, ensuring clients receive accurate and timely assistance while reducing individual stress.

What are the key skills and qualifications needed to thrive as an ADP Customer Service representative, and why are they important?

To thrive as an ADP Customer Service Representative, you need strong problem-solving abilities, attention to detail, and a solid understanding of payroll or HR processes, often supported by a high school diploma or equivalent. Familiarity with ADP software platforms, CRM systems, and common office applications is typically required. Excellent communication, patience, and a customer-centric attitude help you resolve client issues and build strong relationships. These skills are crucial for delivering accurate support, ensuring client satisfaction, and maintaining ADP’s reputation for service excellence.

What is the difference between Adp Customer Service vs Payroll Specialist?

AspectAdp Customer ServicePayroll Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience with payroll softwareHigh school diploma; certification in payroll or accounting preferred
Work EnvironmentCall centers, office settings, remote supportOffice-based, HR or finance departments
Employer & Industry UsageUsed by companies utilizing ADP payroll servicesUsed in HR, finance, or payroll departments across industries
Common Search & ComparisonOften compared for customer support roles in payroll servicesCompared for payroll processing and administration roles

Adp Customer Service representatives primarily handle client inquiries, troubleshooting, and support related to ADP payroll products. Payroll Specialists focus on processing payroll, ensuring compliance, and managing employee compensation. While both roles involve payroll, customer service emphasizes client interaction and support, whereas payroll specialists concentrate on payroll execution and accuracy.

Does ADP offer work from home?

ADP customer service roles can be remote, with many positions offering work-from-home options depending on the role and location. Candidates typically need a reliable internet connection, a suitable workspace, and may require specific software or tools to perform their duties remotely.

Is working at ADP a good job?

Working as an ADP Customer Service representative involves assisting clients with payroll, HR, and benefits services, often requiring strong communication and problem-solving skills. The role typically offers full-time hours, training, and opportunities for advancement, with a focus on customer satisfaction and technical proficiency. Job satisfaction can vary based on individual preferences and work environment.

What are popular job titles related to Adp Customer Service jobs in Indiana?

For Adp Customer Service jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Adp Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Facility Service Provider 2nd shift

DePauw University

Greencastle, IN • On-site

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

DePauw University is an Equal Employment Opportunity Employer: Women, members of underrepresented groups, and persons with disabilities are encouraged to apply. Position will remain open until filled.
This position is not eligible for immigration sponsorship at this time.
This position is responsible for providing a safe and clean environment for students, employees and campus visitors. The areas of focus are maintaining interior building cleanliness in building common areas, restrooms, offices, classrooms and other campus spaces. This position interacts with members of the campus community on a daily basis.ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
• Daily trash and recycling removal from campus buildings
• Daily cleaning of restrooms and public spaces
• Daily locking and unlocking of buildings and spaces
• Daily sweeping, dusting, mopping and general cleaning of multiple floors, walls and surfaces
• Occasional removal and application of floor waxes and protectants
• Occasional washing of windows, both interior and exterior cleaning
• Other duties as assigned.
POSITION QUALIFICATIONS
Competency Statement(s)
• Accountability - Ability to accept responsibility and account for his/her actions.
• Adaptability - Ability to adapt to change in the workplace.
• Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Diversity Oriented - Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, LGBTQ, and/or job type.
• Reliability - The trait of being dependable and trustworthy.
• Safety Awareness - Ability to identify and correct conditions that affect employee, student and campus visitors' safety.
SKILLS & ABILITIES
Education:
• High School Graduate or General Education Degree (GED) required.
Experience:
• One (1) year experience in custodial services or equivalent front-line customer service experience.
• Knowledge of cleaning methods, materials and equipment.
• Experience working in a team-oriented environment.
Communication/Language:
• Ability to read, listen to and comprehend simple instructions, short correspondence, and memos.
• Ability to write and communicate simple correspondence.
• Excellent oral communication skills are required.
Math Ability:
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Computer Skills:
• Familiarity with Microsoft Office Suite, Gmail, Google, and Outlook.
• Ability to learn and effectively use ADP time keeping system.
Certificates & Licenses:
• Valid Indiana driver's license preferred.
Other Requirements:
• Ability to communicate effectively within leadership, other Facility Service Providers, and client audiences.
• Ability to produce a quality work product in a prompt, safe and efficient manner.
• Strong customer service skills.
• Ability to problem solve.
• Ability to work without supervision and shifting work priorities; deal appropriately with multiple deadlines.
• Ability to maintain regular and reliable attendance.
• Willingness to seek out and work with peers to determine and apply best practices.
• Must be willing to work as a team member in a broader institutional setting to achieve divisional goals and objectives.
• Possesses a commitment to the values associated with a nationally respected, liberal arts educational environment.
• Attend training sessions and/or seminars to maintain or enhance skills that may be required for the successful operation of Facilities Management.
• Must be able to be flexible when urgent requests arise.
PHYSICAL DEMANDS
Physical Demands Lift/Carry
Stand F (Frequently)
Walk F (Frequently)
Sit O (Occasionally)
Handling / Fingering O (Occasionally)
Reach Outward F (Frequently)
Reach Above Shoulder F (Frequently)
Climb F (Frequently)
Crawl O (Occasionally)
Squat or Kneel F (Frequently)
Bend F (Frequently)
10 lbs or less F (Frequently)
11-20 lbs F (Frequently)
21-50 lbs O (Occasionally)
51-100 lbs N (Not Applicable)
Over 100 lbs N (Not Applicable)
Push/Pull
12 lbs or less F (Frequently)
13-25 lbs F (Frequently)
26-40 lbs F (Frequently)
41-100 lbs N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements:
• Vision (Near, Distance, Peripheral, Depth Perception)
• Hearing (Auditory perception, or audition)
WORK ENVIRONMENT:
Primarily working in and around university building spaces. Hazards conditions such as bodily fluids, cleaning supplies or chemical materials could be encountered.
We are proud to recognize the active participation of faculty and staff in adding to the heritage of building and supporting vibrant, intellectual and creative lives for students and for ourselves. Principles of collaboration, respect for each other, diversity, freedom of expression, accountability and service guide the daily decisions and interactions across campus.
DePauw University, in affirmation of its commitment to excellence, endeavors to provide equal opportunity for all individuals in its hiring, promotion, compensation and admission procedures. Institutional decisions regarding hiring, promotion, compensation and admission will be based upon a person's qualifications and/or performance without regard to race, color, creed, religion, national origin, sexual orientation, disability, age, gender, gender identity or gender expression, except where religion, gender, or national origin is a bona fide occupational qualification.
DePauw University's goals and commitments are best served if the institution reflects the diversity of our society; hence, DePauw seeks diversity in all areas and levels of employment and abides by all local, state, and federal regulations concerning equal employment opportunities. The University admits, hires and promotes individuals upon their qualities and merits.
Employee Benefits Overview
There are many benefits offered to DePauw Employees.
For full time benefits eligible employees these benefits include medical, dental and vision insurance. Basic Life insurance, Accidental Death & Dismemberment (AD&D) and Long Term Disability are paid for by DePauw University. Full time employees may elect to purchase additional voluntary life insurance for themselves and their dependents. Additional voluntary benefits, Tuition Remission and Exchange, as well as Relocation Allowance are also employee benefits. See the Benefits Hub.
All employees may participate in the retirement savings plan, as well as employee discounts and access to University resources.
At DePauw, we recognize that our employees need to balance work and home. Please refer to University Policies for Vacation Time, Personal Time (hourly) and Sick Time policies in the Employee Handbook for more information on these and other benefits. When you need support, the Cigna Employee Assistance benefit is available to all employees and their households.
ENJOY ACCESS TO THE AMAZING FACILITIES AND PROGRAMS DEPAUW UNIVERSITY HAS TO OFFER, SUCH AS:
  • Welch Fitness Center and wellness classes
  • Indoor Tennis and Track Center
  • University Libraries
  • Peeler art galleries
  • Green Center for the Performing Arts events and programs
  • Ubben lecture series
  • Free athletic events
  • Bookstore and Starbucks (Greencastle) discounts
  • Employee discounted meal plan
  • Free parking
  • Nature park, including walking and biking trails
  • Personal duplicating and printing discounts

EEO is the law. Click here for more information.