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Adp Customer Service Jobs in Indiana (NOW HIRING)

FBT Gibbons LLP

Benefits Specialist

Indianapolis, IN · On-site

Maintain employee and benefit data in ADP Workforce Now for HR and benefit plan transactions ... Demonstrated ability to provide exceptional customer service by responding promptly to inquiries ...

Gainbridge Fieldhouse

Payroll Manager

Indianapolis, IN · On-site

$90 - $120/hr

... ADP and properly recorded in financial systems. The Payroll Manager conducts detailed payroll ... This role requires exceptional attention to detail, strong customer service skills, and the ability ...

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All JobsAdp Customer Service JobsAdp Customer Service Jobs in Indiana

Adp Customer Service information

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How much do adp customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for adp customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is an ADP Customer Service representative?

ADP Customer Service representatives are professionals who assist clients with questions or issues related to ADP’s payroll, HR, and benefits services. They help users navigate ADP software, troubleshoot technical problems, and provide guidance on payroll processing and compliance. These representatives play a crucial role in ensuring that clients have a positive experience and that their business operations run smoothly.

What are some common challenges faced by ADP Customer Service representatives, and how are they typically addressed?

ADP Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex payroll or HR issues, and meeting strict response time targets. To address these, ADP provides extensive training, access to robust knowledge bases, and ongoing support from supervisors and team leads. Representatives are encouraged to collaborate with colleagues and escalate particularly difficult cases to specialized departments, ensuring clients receive accurate and timely assistance while reducing individual stress.

What are the key skills and qualifications needed to thrive as an ADP Customer Service representative, and why are they important?

To thrive as an ADP Customer Service Representative, you need strong problem-solving abilities, attention to detail, and a solid understanding of payroll or HR processes, often supported by a high school diploma or equivalent. Familiarity with ADP software platforms, CRM systems, and common office applications is typically required. Excellent communication, patience, and a customer-centric attitude help you resolve client issues and build strong relationships. These skills are crucial for delivering accurate support, ensuring client satisfaction, and maintaining ADP’s reputation for service excellence.

What is the difference between Adp Customer Service vs Payroll Specialist?

AspectAdp Customer ServicePayroll Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience with payroll softwareHigh school diploma; certification in payroll or accounting preferred
Work EnvironmentCall centers, office settings, remote supportOffice-based, HR or finance departments
Employer & Industry UsageUsed by companies utilizing ADP payroll servicesUsed in HR, finance, or payroll departments across industries
Common Search & ComparisonOften compared for customer support roles in payroll servicesCompared for payroll processing and administration roles

Adp Customer Service representatives primarily handle client inquiries, troubleshooting, and support related to ADP payroll products. Payroll Specialists focus on processing payroll, ensuring compliance, and managing employee compensation. While both roles involve payroll, customer service emphasizes client interaction and support, whereas payroll specialists concentrate on payroll execution and accuracy.

Does ADP offer work from home?

ADP customer service roles can be remote, with many positions offering work-from-home options depending on the role and location. Candidates typically need a reliable internet connection, a suitable workspace, and may require specific software or tools to perform their duties remotely.

Is working at ADP a good job?

Working as an ADP Customer Service representative involves assisting clients with payroll, HR, and benefits services, often requiring strong communication and problem-solving skills. The role typically offers full-time hours, training, and opportunities for advancement, with a focus on customer satisfaction and technical proficiency. Job satisfaction can vary based on individual preferences and work environment.

What are popular job titles related to Adp Customer Service jobs in Indiana?

For Adp Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Adp Customer Service jobs in Indiana look for?

The top searched job categories for Adp Customer Service jobs in Indiana are:

Adp Customer Service jobs near you
Infographic showing various Adp Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Solutions Specialist

Purple Ink LLC

Indianapolis, IN • On-site

$50K - $55K/yr

Other

Medical, PTO

Posted 20 days ago

Job description

Do you love helping customers find the right solution? Are you a strong communicator who enjoys working with people, learning products, and supporting a team? Then you may be a great fit for this role.
Our client, Verus Engineering, is an automotive performance business located on the West Side of Indianapolis. They create the ultimate customer experience, one part at a time. Come work for one of the most renowned performance parts manufacturers in the aftermarket. They’re proud to have built a reputation that has professional teams and organizations coming to them.
As a Solutions Specialist, you'll use your exceptional knowledge of and passion for automotive performance, professionalism, and people skills to create the ultimate customer experience. The Solutions Specialist will support the team with invoicing, reporting, and customer communications.
Benefits
Join a company with an exciting atmosphere, competitive pay, and other unique perks. If you love the world of motorsports, aerodynamics, performance vehicles, and manufacturing, it does not get any better than this.

  • Starting salary range: $50,000-$55,000
  • Fully paid medical coverage
  • Employee discounts
  • Paid time off
  • Innovative work environment & opportunities for growth

Key Responsibilities
  • Respond to customer inquiries, concerns, and product-related questions with professionalism and care
  • Provide helpful information about Verus Engineering products, services, and solutions
  • Assist with product troubleshooting and help resolve customer issues or concerns
  • Support shipment processing in the shop as needed
  • Document customer interactions and update CRM records accurately
  • Assist with invoicing, reconciliation, and basic AP/AR support
  • Prepare new-hire onboarding materials, including checklists and ADP links
  • Send templated customer, vendor, or internal communications as needed
  • Enter time logs and support other administrative tasks
  • Continually develop product knowledge to support an evolving line of products and services

Qualifications
Verus is looking for candidates who have high energy, a passion for automotive performance, great communication skills, the ability to work in teams and are coachable, motivated, and customer oriented. A college degree is a plus but not required for this position.
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with customers
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High School Diploma
Preferred Qualifications
  • Prior experience in the automotive industry
  • Experience with manufacturing and inventory management software and systems
  • Experience in manufacturing
  • Experience in the automotive world
  • Experience with engineering


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PURPLE INK OPERATES AS AN EQUAL OPPORTUNITY EMPLOYER
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