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Admissions Operations Jobs (NOW HIRING)

The Emily Program

Admissions Manager

Durham, NC · On-site

$80K - $90K/yr

This role oversees day-to-day admissions operations, team performance, workflow coordination, and census management while ensuring alignment with organizational goals related to access to care ...

Minnstate

$47K - $93K/yr

Assistant Director of Admissions Operations- MSUAASF Range C Institution: St. Cloud State University Classification Title: MSUAASF Range C Bargaining Unit / Union: 211: Minnesota State University ...

St. George's University

$49K - $62K/yr

Serve as a leader within Admissions Operations for the International team, providing day-to-day leadership and operational decision-making support. * Provide direct supervisory leadership to Senior ...

University Support Services LLC

$49K - $62K/yr

Serve as a leader within Admissions Operations for the International team, providing day-to-day leadership and operational decision-making support. * Provide direct supervisory leadership to Senior ...

Career Search

Admissions Counselor

New London, NH · On-site

$42K - $57K/yr

Admissions Operations Evaluates prospective student applications for admission and potential scholarships. Review transcripts and contact school counseling offices for additional information as ...

State of South Carolina

Director of Admissions

Cheraw, SC · On-site

$52K - $70K/yr

The Director of Admissions provides operational leadership and oversight for the College's recruitment and admissions functions, developing and implementing comprehensive enrollment strategies to ...

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Admissions Operations information

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$20.5K

$64.2K

$100K

How much do admissions operations jobs pay per year?

As of Sep 2, 2026, the average yearly pay for admissions operations in the United States is $64,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is admissions operations?

Admissions Operations refers to the administrative and logistical processes that support a school's or university's admissions office. This includes managing application materials, coordinating communication with applicants, processing transcripts and test scores, maintaining databases, and ensuring deadlines are met. Professionals in this area help streamline the admissions workflow, improve efficiency, and ensure compliance with institutional policies. Their work is essential to providing a smooth and organized experience for prospective students and staff alike.

What are the key skills and qualifications needed to thrive in admissions operations?

To excel in Admissions Operations, you need strong organizational abilities, attention to detail, and a background in education administration or a related field. Familiarity with customer relationship management (CRM) systems, student information systems, and data analysis tools is commonly required. Outstanding interpersonal skills, problem-solving, and the ability to manage multiple tasks efficiently help professionals stand out in this role. These skills ensure accurate application processing, effective communication with stakeholders, and streamlined admissions workflows.

What are some common challenges faced by professionals in admissions operations, and how can they be effectively managed?

Professionals in Admissions Operations often encounter challenges such as managing large volumes of applications, ensuring data accuracy, and coordinating communication between departments. To effectively manage these challenges, strong organizational skills, attention to detail, and proficiency with admissions software are essential. Collaboration with admissions counselors, IT staff, and academic departments is also key to streamlining workflows and resolving bottlenecks. Regular training on best practices and process updates can further enhance efficiency and reduce errors.

What is the difference between Admissions Operations vs Admissions Coordinator?

AspectAdmissions OperationsAdmissions Coordinator
Required CredentialsTypically a bachelor's degree; experience in administrative or operational rolesUsually a bachelor's degree; strong communication and organizational skills
Work EnvironmentFocus on process management, data analysis, and system oversightCustomer service, applicant interaction, and event coordination
Employer & Industry UsageUsed in higher education institutions, colleges, and universitiesCommonly found in admissions offices of educational institutions
Search & Comparison IntentUnderstanding operational roles in admissionsLooking for roles involving applicant interaction and coordination

Admissions Operations focuses on managing the processes, systems, and data related to admissions, ensuring smooth workflows. In contrast, Admissions Coordinators primarily handle direct communication with applicants, scheduling, and supporting the admissions process. Both roles are essential in educational institutions but differ in scope and responsibilities.

Is it hard to get an admissions operations job?

Admissions operations jobs can vary in difficulty to obtain depending on the organization and required qualifications. Candidates typically need strong organizational skills, familiarity with student information systems, and attention to detail. Competition may be moderate, and relevant experience or certifications can improve chances of securing the role.

What degree do you need to work in admissions operations?

Admissions operations roles typically require at least a bachelor's degree in fields such as education, business, communications, or related areas. Relevant skills include organizational, communication, and data management abilities, and some positions may prefer or require experience with student information systems or CRM tools.
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What are the most commonly searched types of Admissions Operations jobs?

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What job categories do people searching Admissions Operations jobs look for?

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Admissions Operations jobs near you
Infographic showing various Admissions Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $64,168 per year, or $30.9 per hour.

Admissions Manager

The Emily Program

Durham, NC • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

The Emily Program rating

6.3

Company rating: 6.3 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That's why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Position Overview
The Admissions Manager is responsible for leading and supporting the Admissions Coordinator (AC) team in delivering a compassionate, responsive, and operationally effective admissions experience for prospective and returning clients, families, and referral partners. This role oversees day-to-day admissions operations, team performance, workflow coordination, and census management while ensuring alignment with organizational goals related to access to care, conversion, responsiveness, and client experience.
The Admissions Manager provides coaching, guidance, and performance oversight to the admissions team in a fast-paced, mission-driven environment. The manager is accountable for the team meeting key performance indicators such as conversion rate, HLOC admissions and live answer rate. The manager is focused on developing a team that effectively manages objections, removes barriers and motivates prospective clients to seek treatment while navigating the administrative details of the admission process so clients can focus efforts on recovery. This role partners closely with other leaders across the organization including clinical, operational, and utilization management teams.
Success in this role requires strong leadership, operational decision-making, relationship management, and the ability to balance compassionate, client-centered care with business performance expectations.
Schedule:
  • 1.0 FTE, (40hrs/wk), working onsite Monday through Friday 8:00am to 5:00pm EST

Location:
RTP Inpatient and Residential Treatment Center for Children, Adolescents, and Adults
4024 Stirrup Creek Drive, Suite 200, Durham NC 27703
Click here to learn more about our RTP Treatment Center
Compensation Disclosure
  • Admissions Manager Starting Salary Range: $80,000 - $90,000
  • Additional bonus structure of up to 30%, on quarterly basis

Final Compensation offered will be within pay range based on qualifications/experience met for the position
How Admissions Managers Empower Recovery:
Team Leadership & Staff Development
  • Provide direct supervision, coaching, and performance management for ACs, AC Team Lead, and AC Administrative Assistant
  • Foster a supportive, accountable, and collaborative team culture aligned with organizational values and mission.
  • Monitor team productivity, responsiveness, conversion performance, documentation quality, and adherence to operational standards.
  • Support onboarding, training, and continued development of admissions staff.
  • Assist staff with escalated or complex admissions.

Admissions Operations & Workflow Oversight
  • Oversee daily admissions operations, including call monitoring, to ensure timely, compassionate, and efficient movement of clients through the admissions process.
  • Monitor inquiry volume, admissions activity to maintain service standards (e.g. live answer rate).
  • Identify workflow inefficiencies, barriers to admission, or operational gaps and implement process improvements.
  • Provide direct admissions support or queue coverage during periods of high volume or staffing needs.

Census Management & Performance Monitoring
  • Monitor program capacity, waitlists, referral trends, and admission pacing across levels of care.
  • Analyze admissions metrics, conversion rates, inquiry trends, and operational performance indicators.
  • Escalate census concerns, placement barriers, or operational risks to leadership as appropriate.
  • Utilize reporting tools and data to drive operational decision-making and team accountability.

Client Experience & Relationship Management
  • Ensure prospective clients, families, and referral sources receive compassionate, responsive, and high-quality service throughout the admissions process.
  • Promote a client-centered approach to admissions engagement.
  • Support relationship-building efforts with referral partners and internal stakeholders.
  • Collaborate cross-functionally with clinical, medical, utilization review, and operational teams to ensure seamless coordination of care access.

Compliance, Documentation & Quality Assurance
  • Ensure team adherence to HIPAA, confidentiality standards, documentation requirements, and organizational policies.
  • Monitor quality and accuracy of client records, admissions documentation, and system updates within Salesforce, Avatar NX, and related systems.
  • Support quality assurance initiatives and continuous improvement efforts within admissions operations.

Qualifications:
Education Qualifications
  • Bachelor's degree in psychology, social work, or related field preferred (or equivalent experience).

Professional Qualifications
  • 3-5+ years of experience in healthcare admissions, patient access, behavioral health, intake coordination, or related healthcare operations required.
  • Previous leadership, supervisory, or team lead experience required.
  • Experience in behavioral health, eating disorder treatment, healthcare sales, or high-volume admissions environments strongly preferred.
  • Experience managing operational metrics, workflow coordination, and performance accountability preferred.
  • Experience handling escalated client situations and supporting staff development preferred.

Skills & Competencies
  • Strong leadership, coaching, and team development skills.
  • Excellent interpersonal, communication, and relationship-building abilities.
  • Strong organizational, analytical, and problem-solving skills.
  • Demonstrated emotional intelligence, professionalism, and resilience.
  • Knowledge of healthcare admissions workflows, insurance processes, HIPAA, and healthcare privacy standards preferred.

What we offer:
Employee Benefits: We understand the importance of a well-rounded benefits package. That's why we're dedicated to providing a range of plans to meet your needs.
For full-time employees, we offer:
  • HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
  • Dental insurance (Delta Dental)
  • Vision insurance (EyeMed)
  • Short-term and long-term disability insurance
  • Company-paid life insurance
  • 401(k) plan available two months after start date
  • Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

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