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Administrative Professional Jobs in Springfield, MA

Administrative Assistant

Simsbury, CT · On-site

$18.25 - $24.50/hr

Handle sensitive and confidential information with professionalism and discretion. Leadership Team Support * Provide administrative support for the broader TDO leadership team, including calendars ...

Administrative Assistant

Simsbury, CT · On-site

$18.25 - $24.50/hr

Handle sensitive and confidential information with professionalism and discretion. Leadership Team Support * Provide administrative support for the broader TDO leadership team, including calendars ...

Administrative Assistant

Simsbury, CT

$18.25 - $24.50/hr

Handle sensitive and confidential information with professionalism and discretion. Leadership Team Support * Provide administrative support for the broader TDO leadership team, including calendars ...

... and professionalism. Responsibilities Provide administrative support to managers and department leadership. Perform complex administrative tasks requiring discretion, independent judgment, and ...

Administrative Assistant

Northampton, MA · On-site

$18 - $24.25/hr

Provides professional assistance, manages challenging or sensitive situations appropriately, and ... ADMINISTRATIVE SUPPORT FOR STUDENT AFFAIRS LEADERSHIP (10%) * Provides administrative support to ...

Administrative Assistant

Northampton, MA · On-site

$18 - $24.25/hr

Provides professional assistance, manages challenging or sensitive situations appropriately, and ... ADMINISTRATIVE SUPPORT FOR STUDENT AFFAIRS LEADERSHIP (10%) * Provides administrative support to ...

Provides professional assistance, manages challenging or sensitive situations appropriately, and ... ADMINISTRATIVE SUPPORT FOR STUDENT AFFAIRS LEADERSHIP (10%) * Provides administrative support to ...

Administrative Assistant

Hartford, CT

$18.25 - $24.50/hr

Seeking an Experienced Administrative Assistant support professional for a highly successful Real Estate Team by implementing and continually improving administrative and marketing systems ...

Administrative Assistant

Bloomfield, CT · On-site

$18 - $24.25/hr

Country Environmental Director ABB is seeking an HSE Administrative Assistant to join the ... SAP professional certification or training. * Background in handling large volumes of invoice ...

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Administrative Professional information

See Springfield, MA salary details

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How much do administrative professional jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for administrative professional in Springfield, MA is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.98 per hour, depending on experience, location, and employer.

What is an administrative professional?

Administrative professionals are individuals who provide essential support to organizations by handling a range of clerical and organizational tasks. Their responsibilities often include managing schedules, organizing files, coordinating meetings, handling correspondence, and supporting office operations. They play a crucial role in ensuring the smooth and efficient functioning of a workplace. Administrative professionals may work in various industries and often serve as the backbone of an office, facilitating communication and workflow between teams and management.

What are the duties of an administrative professional?

An administrative professional performs a range of clerical and administrative duties in an office. Your responsibilities are to answer phone calls, schedule meetings and appointments, coordinate travel arrangements, sort the mail, manage the office calendar, and assist with any additional support duties. Some administrative professionals may work for a specific person in the office, but you may be responsible for the administrative needs of the entire office. More senior administrative professionals often train and supervise new or junior administrative assistants.

What are some common challenges administrative professionals face when managing multiple priorities, and how can they effectively address them?

Administrative Professionals often juggle various tasks such as scheduling, correspondence, and document management, which can make prioritization challenging—especially during peak periods. To manage competing deadlines, it's helpful to use digital tools for tracking tasks and setting reminders, and to communicate proactively with supervisors about shifting priorities. Developing strong organizational habits and remaining adaptable will allow you to handle urgent requests without sacrificing accuracy or efficiency. Collaborating closely with colleagues and being clear about your workload can also help prevent misunderstandings and ensure tasks are completed on time.

What are the key skills and qualifications needed to thrive as an administrative professional, and why are they important?

To thrive as an Administrative Professional, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or associate degree. Familiarity with office software such as Microsoft Office Suite, scheduling systems, and sometimes document management platforms is typically required. Excellent communication, multitasking, and problem-solving abilities help you stand out in managing daily operations and supporting teams. These skills ensure efficient workflow, effective communication, and smooth functioning of business environments.

What is the difference between Administrative Professional vs Administrative Assistant?

AspectAdministrative ProfessionalAdministrative Assistant
CredentialsTypically requires high school diploma or equivalent; some roles may prefer certifications like Microsoft Office SpecialistUsually requires high school diploma; basic computer skills often sufficient
Work EnvironmentOffice settings across various industries, handling multiple administrative tasksOffice environments, supporting specific departments or executives
Job ResponsibilitiesBroad administrative duties, including scheduling, correspondence, and office managementPrimarily clerical tasks, such as data entry, filing, and answering phones

Administrative Professionals and Administrative Assistants both work in office settings, but Administrative Professionals often have broader responsibilities and may require additional skills or certifications. Administrative Assistants typically focus on clerical support. The roles are closely related, with overlapping duties, but Administrative Professionals usually handle more complex tasks and organizational duties.

What are the most commonly searched types of Administrative jobs in Springfield, MA?

The most popular types of Administrative jobs in Springfield, MA are:

What are popular job titles related to Administrative Professional jobs in Springfield, MA?

For Administrative Professional jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Administrative Professional jobs in Springfield, MA look for?

The top searched job categories for Administrative Professional jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Administrative Professional jobs?

Cities near Springfield, MA with the most Administrative Professional job openings:

Infographic showing various Administrative Professional job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,183 per year, or $21.2 per hour.

Administrative Support Staff

Behavioral Health Network

Springfield, MA • On-site

Full-time

Re-posted 11 days ago


Job description

Description
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. If you're detail-oriented, friendly, and motivated to support your community, consider joining BHN as a CBHC Administrative Support Staff member and help ensure a positive experience for individuals accessing care.
What You'll Do:
As a CBHC Administrative Support Staff member, you will be the first point of contact for individuals accessing BHN's behavioral health services. In this role, you'll provide essential support to clinical staff, ensure the accuracy of administrative processes, and help create a welcoming environment for individuals and families receiving care. You will be primarily located out of Springfield but will float to Westfield and Agawam locations as well.
Key Responsibilities:
  • Greet and direct individuals in a professional and compassionate manner
  • Answer phones, manage voicemail, and handle inquiries efficiently
  • Verify and update insurance, contact information, and payment details
  • Notify clinicians and providers of individual arrivals per clinic protocol
  • Maintain a clean and organized waiting area and office space
  • Organize provider schedules, appointments, cancellations, and reminders
  • Process intake referrals and respond to release of information requests
  • Sort and distribute mail, scan and file documents, and assist with paperwork

What We Offer:
  • Purpose-Driven Work: Support care access for individuals and families across Western MA
  • Collaborative Environment: Work alongside clinical and administrative professionals in a fast-paced setting
  • Career Growth: Opportunities for advancement and cross-training within a large health network
  • Inclusive Culture: BHN is committed to equity, diversity, and inclusion at every level

Who You Are:
  • High School Diploma or GED (required)
  • At least 6 months of office or administrative experience (preferred)
  • Strong verbal and written communication skills
  • Basic computer proficiency; familiarity with office equipment
  • Bilingual English/Spanish abilities (preferred but not required)

We Hire for Purpose!
Since 1938, Behavioral Health Network has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health care across Western Massachusetts. Joining BHN means being part of a team that values compassion, respect, empowerment, and continuous growth-with recognition from The Boston Globe and certification as a Great Place to Work.
How to Apply:
If you're ready to make a difference by helping people access the care they need, we'd love to hear from you. Click 'Apply for Job' below or visit www.bhnworks.org to apply.