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How much do adidas customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for adidas customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Adidas Customer Service job?

An Adidas Customer Service job involves assisting customers with inquiries, orders, returns, and product information. Representatives provide support through phone, email, or chat to ensure a positive shopping experience. They also handle complaints, process refunds, and offer guidance on Adidas products and policies. Strong communication skills and a customer-focused attitude are essential for this role.

What does a typical day look like for someone working in Adidas Customer Service?

A typical day for an Adidas Customer Service representative involves handling customer inquiries via phone, email, or chat, assisting with order status updates, returns, and product information. You’ll collaborate closely with other team members to resolve complex requests and ensure customers receive timely, accurate responses. The environment is dynamic, requiring adaptability and multitasking to address a variety of customer needs. Team meetings and ongoing training sessions are also common, supporting your professional development and keeping you informed about new products and policies.

What is the hiring process for Adidas?

The hiring process for Adidas customer service roles typically involves submitting an online application, completing an initial screening, participating in one or more interviews, and sometimes undergoing skills assessments. Candidates may also need to demonstrate good communication skills and customer service experience, with the process varying by location and position level.

Does Nike or Adidas pay more?

For roles like Adidas Customer Service, pay rates can vary based on location, experience, and company policies. Generally, Nike tends to offer slightly higher average wages for similar customer service positions, but differences are often minimal and depend on specific job markets and benefits packages.

How much do adidas employees get paid?

Adidas customer service employees typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on location and experience. Salaries for full-time roles can vary, with average annual pay often between $25,000 and $40,000. Compensation may also include benefits such as employee discounts and flexible schedules.

Does Adidas offer remote positions?

Adidas Customer Service roles are primarily based in physical retail stores and call centers, but some positions in customer support or administrative functions may be available remotely depending on the company's current hiring needs. Candidates should review specific job postings for remote work options and requirements such as communication skills and computer proficiency.

What are the key skills and qualifications needed to thrive in the Adidas Customer Service position, and why are they important?

To excel as an Adidas Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Exceptional teamwork, patience, and adaptability help professionals stand out in fast-paced customer-facing environments. These skills and qualities are crucial for delivering a positive brand experience and efficiently resolving customer concerns.

More about Adidas Customer Service jobs
What cities are hiring for Adidas Customer Service jobs? Cities with the most Adidas Customer Service job openings:
What are the most commonly searched types of Adidas Customer Service jobs? The most popular types of Adidas Customer Service jobs are:
What states have the most Adidas Customer Service jobs? States with the most job openings for Adidas Customer Service jobs include:
What job categories do people searching Adidas Customer Service jobs look for? The top searched job categories for Adidas Customer Service jobs are:
Adidas Customer Service jobs near you
P/T Retail Store Associate - Carolina Premium, 6185, Smithfield, NC

P/T Retail Store Associate - Carolina Premium, 6185, Smithfield, NC

adidas

Smithfield, NC

$13.25 - $15.25/hr

Part-time

Medical, Retirement

Posted 12 days ago

Adidas rating

7.4

Company rating: 7.4 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

9th of 102 rated fashion retailers

Job description

At adidas we have been challenging the status quo for over 70 years and we’re not done yet. 

We are calling all Store Associates who don’t accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference.  We believe sport has the power to change lives.  To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, we are humbled that this has allowed us to be recognized as one of the “world’s most attractive employers.” 

We also understand that the future runs on diverse and fresh perspectives.  True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to change the world through sport.  

We could list tired, old bullet points about Store Associate tasks but we’re confident you already know that. Here’s a bit about the kind of Store Associates we are looking for: 

Creators – If you want to build a tomorrow better than the day that came before, you’re a creator.  Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just don’t see. 

Confidence – Use your retail experience to exceed customer expectations.  Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.  

Collaborator – You thrive on building relationships and working with your team to achieve a common goal: to be the best sports company in the world. 

Ready to apply? Here’s what you need to know: 

  • Availability must be flexible and include evenings and weekends. 
  • Hours are part time and will vary based on business needs. 
  • You must have or be pursuing a high school diploma or general education degree (GED). 
  • Three to six month’s experience working in a retail environment preferred. 
  • Basic numeracy, literacy, and verbal communication skills required. 
  • Must be 16 years of age or older. 
  • While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device. 
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. 

Why adidas?  

  • Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best.  We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities. 
  • adidas offers Part-Time employees working between 20-29 hours per week a robust and progressive medical plan, including HSA (Health Savings Account) prescription drug coverage and fertility support. adidas offers Part-Time employees working less than 20 hours per week receive discounts for prescription drug coverage and vision services. Once eligibility criteria is met, employees are able to enroll in adidas’ 401k plan, Stock Purchase Plan with employer match and for education assistance.   
  • Employees are eligible to earn monthly and quarterly incentives.  
  • Employees accrue prorated flexible time off in the amount 1 hour per every 30 hours worked. Part-time employees receive premium pay when working on one of the seven retail designated holidays.  
  • Though our teammates hail from all corners of the world, our working language is English. 

adidas participates in E-Verify. For more information, visit https://www.uscis.gov/e-verify. 

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