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Adidas Customer Service Jobs (NOW HIRING)

Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model. * Acts as a resource to ...

Lead- Store 6276 Woodstock, GA

Woodstock, NY

$17.50 - $20.50/hr

... adidas customer service model.  Acts as a resource to associates on product knowledge and complex customer service situations  Uses strong category knowledge and enthusiasm for the Brand to ...

Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model. * Acts as a resource to ...

Daytime customer service

Gretna, NE

$14.25 - $18.75/hr

About the job Daytime customer service Are you frustrated looking for a job? The application ... Athletic apparel and footwear (NIKE, Adidas, Under Armour, Skechers and more) * Footwear (ECCO ...

... Customer Service or Sales-related work experience required * Strong written and verbal communication, interpersonal and persuasion skills. Please note: * adidas celebrates diversity, supports ...

... Customer Service or Sales-related work experience required * Strong written and verbal communication, interpersonal and persuasion skills. Please note: * adidas celebrates diversity, supports ...

... Customer Service or Sales-related work experience required * Strong written and verbal communication, interpersonal and persuasion skills. Please note: * adidas celebrates diversity, supports ...

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Adidas Customer Service information

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$9

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$26

How much do adidas customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for adidas customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How much do adidas employees get?

Adidas customer service employees typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on location and experience. Salaries for full-time roles can vary, with average annual pay often between $25,000 and $40,000. Compensation may also include benefits such as employee discounts and flexible schedules.

What is an Adidas Customer Service job?

An Adidas Customer Service job involves assisting customers with inquiries, orders, returns, and product information. Representatives provide support through phone, email, or chat to ensure a positive shopping experience. They also handle complaints, process refunds, and offer guidance on Adidas products and policies. Strong communication skills and a customer-focused attitude are essential for this role.

Do adidas pay weekly or biweekly?

Adidas customer service positions typically follow the company's standard payroll schedule, which is biweekly. Employees are paid every two weeks, and pay periods are managed through the company's payroll system. However, specific payment schedules can vary by location or role, so it's advisable to confirm with the HR department or hiring manager.

What does a typical day look like for someone working in Adidas Customer Service?

A typical day for an Adidas Customer Service representative involves handling customer inquiries via phone, email, or chat, assisting with order status updates, returns, and product information. You’ll collaborate closely with other team members to resolve complex requests and ensure customers receive timely, accurate responses. The environment is dynamic, requiring adaptability and multitasking to address a variety of customer needs. Team meetings and ongoing training sessions are also common, supporting your professional development and keeping you informed about new products and policies.

What is the starting pay at adidas?

The starting pay for an Adidas customer service representative typically ranges from $12 to $15 per hour, depending on location and experience. Entry-level roles may also include benefits such as employee discounts and flexible schedules.

Does adidas allow remote work?

Adidas Customer Service roles typically require employees to work on-site at designated locations, as customer service often involves direct interaction with customers and handling of products. However, some positions may offer remote or hybrid options depending on the role and company policies, which can vary by location and department. It is best to check the specific job listing or contact Adidas directly for current remote work opportunities.

What are the key skills and qualifications needed to thrive in the Adidas Customer Service position, and why are they important?

To excel as an Adidas Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is typically required. Exceptional teamwork, patience, and adaptability help professionals stand out in fast-paced customer-facing environments. These skills and qualities are crucial for delivering a positive brand experience and efficiently resolving customer concerns.

More about Adidas Customer Service jobs
What cities are hiring for Adidas Customer Service jobs? Cities with the most Adidas Customer Service job openings:
What are the most commonly searched types of Adidas Customer Service jobs? The most popular types of Adidas Customer Service jobs are:
What states have the most Adidas Customer Service jobs? States with the most job openings for Adidas Customer Service jobs include:
What job categories do people searching Adidas Customer Service jobs look for? The top searched job categories for Adidas Customer Service jobs are:
Infographic showing various Adidas Customer Service job openings in the United States as of June 2026, with employment types broken down into 45% Full Time, 33% Part Time, 11% Contract, and 11% Nights. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
PT Retail Store Associate - Queens Center, 6571, Queens, NY

PT Retail Store Associate - Queens Center, 6571, Queens, NY

Adidas

Elmhurst, NY • On-site

$16.50 - $21.45/hr

Other

Posted 13 days ago


Adidas rating

7.3

Company rating: 7.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

11th of 102 rated fashion retailers


Job description

Purpose:

Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.

Key Accountabilities:

  • Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
  • Complies with store policies and procedures to maintain a safe shopping and working environment.
  • Collaborates productively and respectfully with team members to meet or exceed store goals.
  • Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
  • Makes themselves available to support other team members when needed
  • Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
  • Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
  • Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
  • Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
  • Minimize loss by actively maintaining sales floor awareness while serving customers.
  • Completes sales transactions quickly and accurately while adhering to cash protection procedures
  • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
  • May handle returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
  • Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
  • Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
  • Ensures adequate supplies to create an effective stockroom environment (if applicable) and continually maintains this (including all merchandise) within and around the vicinity.

Knowledge, Capabilities and Experience:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Knowledge of customer service principles and processes.
  • Ability to learn and adapt quickly in a fast-paced environment.
  • Ability to understand and carry out oral and/or written instructions and request clarification if needed.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships team members.
  • Well developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Qualifications:

  • Must have or be pursuing a high school diploma or general education degree (GED)
  • Three to six month's experiences working in a retail environment.
  • Basic numeracy, literacy, and verbal communication skills.
  • Must be 16 years of age or older.

The anticipated low and high end of the base pay range for this position is [$16.50 - $21.45]. Actual salary will be based on various factors, such as a candidate's experience, qualifications, skills and competencies, proficiency for the role.

 

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