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Guilford County Schools

ACES GROUP LEADER

Greensboro, NC · On-site

$16/hr

Classified - Afterschool Care (ACES)-Group Leader/Afterschool Care- (ACES) - Group Leader Date Posted: 5/15/2026 Location: IRVING PARK ELEMENTARY Date Available: 05/27/2026 Fair Labor Standards Act ...

Guilford County Schools

ACES GROUP LEADER

Greensboro, NC · On-site

$15.25/hr

Classified - Afterschool Care (ACES)-Group Leader/Afterschool Care- (ACES) - Group Leader Date Posted: 9/4/2025 Location: REEDY FORK ELEMENTARY Date Available: 09/05/2025Fair Labor Standards Act ...

Guilford County Schools

ACES SITE COORDINATOR

Colfax, NC · On-site

$19.39/hr

Classified - Afterschool Care (ACES)-Site Coord/Afterschool Care- (ACES) - Site Coordinator Date Posted: 4/22/2026 Location: COLFAX ELEMENTARY Date Available: 08/17/2026 Fair Labor Standards Act ...

ACES

Entry Level Behavior Technician

Chandler, AZ

$17.50 - $23/hr

ACES has recently acquired Ally, so you may see the Ally name referenced during the transition period. We're really excited to partner more closely with their team and continue supporting the high ...

ACES

Entry Level Behavior Technician

Gilbert, AZ · On-site

$21 - $26/hr

ACES has recently acquired Ally, so you may see the Ally name referenced during the transition period. We're really excited to partner more closely with their team and continue supporting the high ...

ACES

Entry Level Behavior Technician

Long Beach, CA · On-site

$22 - $28/hr

Join ACES as a Behavior Technician! At ACES , we're passionate about helping children with autism reach their full potential - and we care just as much about supporting our team. We prioritize work ...

ACES

Entry Level Behavior Technician

Tulsa, OK

$20 - $26/hr

Join ACES as a Behavior Technician! At ACES , we're passionate about helping children with autism reach their full potential -- and we care just as much about supporting our team. We prioritize work ...

ACES

Entry Level Behavior Technician

Austin, TX

$19 - $25/hr

Join ACES as a Behavior Technician! At ACES , we're passionate about helping children with autism reach their full potential -- and we care just as much about supporting our team. We prioritize work ...

ACES

Entry Level Behavior Technician

Leander, TX

$19 - $25/hr

Join ACES as a Behavior Technician! $500 Sign on bonus available for eligible new hires who meet program qualifications. At ACES , we're passionate about helping children with autism reach their full ...

ACES

Entry Level Behavior Technician

Lakewood, WA

$23 - $29/hr

Join ACES as a Behavior Technician! At ACES, we're passionate about helping children with autism reach their full potential -- and we care just as much about supporting our team. We prioritize work ...

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Aces information

What are Aces in the workplace?

In the workplace, 'Aces' typically refers to individuals who excel in their roles, often considered top performers or experts in their field. The term can also relate to specialized positions in certain companies or industries, such as Amazon's ACES (Amazon Customer Excellence System), which focuses on process improvement and operational excellence. These roles involve analyzing workflows, implementing best practices, and driving efficiency. Aces are recognized for their ability to solve complex problems and lead initiatives that improve organizational performance.

What are common challenges faced by ACES (Amazon Customer Excellence System) team members, and how can new hires prepare for them?

ACES team members often tackle challenges related to process improvement in fast-paced environments, where balancing multiple projects and stakeholders is key. New hires may find it demanding to quickly understand complex operations while driving sustainable changes. To prepare, it's helpful to develop strong analytical and communication skills, as well as adaptability to shifting priorities. Collaborating closely with operations, tech, and management teams is crucial for success and continuous learning.

What are the key skills and qualifications needed to thrive as an ACES (Amazon Customer Excellence System) specialist, and why are they important?

To thrive as an ACES specialist, you need strong analytical skills, process improvement expertise, and a background in operations or supply chain management, often supported by a bachelor's degree. Familiarity with Lean Six Sigma methodologies, data analysis tools like Excel and SQL, and process mapping software is typically required. Excellent problem-solving, communication, and stakeholder management skills help drive continuous improvement initiatives. These skills are crucial for optimizing operational efficiency and implementing effective solutions in a fast-paced environment.

What is the difference between Aces vs Customer Service Representatives?

AspectAcesCustomer Service Representatives
Required CredentialsHigh school diploma or equivalent; specialized trainingHigh school diploma or equivalent; customer service training
Work EnvironmentCall centers, online platforms, in-person supportCall centers, retail stores, corporate offices
Industry UsageCustomer support, technical assistance, salesCustomer support, sales, client relations
Common Search/ComparisonFocus on technical skills and problem-solvingFocus on communication and interpersonal skills

While both Aces and Customer Service Representatives work in customer support roles, Aces often require specialized training and focus on technical assistance or sales, whereas Customer Service Representatives typically handle general inquiries and interpersonal communication. The roles overlap in work environment and industry usage, but differ in skill emphasis and job functions.

More about Aces jobs
What cities are hiring for Aces jobs? Cities with the most Aces job openings:
What states have the most Aces jobs? States with the most job openings for Aces jobs include:
What job categories do people searching Aces jobs look for? The top searched job categories for Aces jobs are:
Aces jobs near you
Infographic showing various Aces job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
ACES GROUP LEADER

ACES GROUP LEADER

Guilford County Schools

Greensboro, NC • On-site

$16/hr

Full-time, Part-time

Posted 5 days ago

Guilford County Schools rating

4.9

Company rating: 4.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

502nd of 545 rated elementary and secondary schools

Job description

Position Type:
Classified - Afterschool Care (ACES)-Group Leader/Afterschool Care- (ACES) - Group Leader
Date Posted:
5/15/2026
Location:
IRVING PARK ELEMENTARY
Date Available:
05/27/2026
Fair Labor Standards Act Classification: Non-Exempt
Position Term: 10 month
Classification: Continuing
Time Basis: Part-Time
Position Type: Classified
Benefits: Pro-Rated
Starting Salary: $16.00 per hour
Pay Grade: ACES
GCS ACES Salary Schedules
SPECIAL REQUIREMENTS
ACES programs are licensed by the Department of Health and Human Services (DHHS) and require an additional Criminal Background Check (CBC):
If you are selected for this position, you must complete the following:
  1. Go to NCDHHS website and review video tutorials: https://ncchildcarecbc.nc.gov/
  2. Obtain NCID (NC Identity Management Service): https://ncid.nc.gov/idmdash/
  3. Begin CBC application process:https://ncabcms.nc.gov/DCDEE/Applicant/
  4. You will need to enter your addresses for the past 5 years. If you have lived out-of-state in the past 5 years, a person from DHHS will email you with information about how to apply for each state's background check. This may involve additional costs. Be sure to print your receipt for reimbursement if hired.
  5. At end of CBC application, you will be asked to pay $26.50 fee with credit card (Visa or MasterCard only). Be sure to print your receipt for reimbursement if hired.
  6. Once application is complete, within 7 days you need to get your fingerprints LIVESCAN. Be sure to take your valid ID and $10 cash. Be sure to print your receipt for reimbursement if hired.
  7. LIVESCAN fingerprinting options (click on link for locations and times):
    • Greensboro Police Department
    • Guilford County Sherriff
    • High Point Police Department
  8. Once your CBC application and fingerprinting is complete, you will receive an email from the DHHS CBC Portal with your results - you will need to log in with your NCID.
  9. If cleared, you will receive a letter stating you are QUALIFIED under the NC Child Care Act.
  10. This letter must be uploaded to your GCS application before you can be approved by Human Resources to begin work.

Attachment(s):
  • ACES Group Leader

What Guilford County Schools employees say

Pay

Benefits

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About Guilford County Schools

Sourced by ZipRecruiter

Guilford County Schools, The Third largest School District in North Carolina and among the largest of more than 14,000 in the United States, serves nearly 70,000 PK-12 students at 124 schools. With approximately 9,800 Employees, GCS works in partnership with Parents, Businesses, Colleges and the Community to deliver an Education that connects student interests and skills with the Careers and Economy of our future here and around the World. We provide Educational choices to meet individual student needs in a Culturally diverse Citizenship and new opportunities to help our students grow.

Industry

Education programs administration

Company size

5,001 - 10,000 Employees

Headquarters location

Greensboro, NC, US

Year founded

1959

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