Accounts Assistant Jobs in Raleigh, NC (NOW HIRING)

Description Summary The Accounts Receivable Specialist supports the accurate and timely management of student accounts and related financial transactions. This role works closely with students, internal departments, and external partners to ensure payments, refunds, sponsorships, and financial aid transactions are processed correctly and in compliance with applicable guidelines. This position is ideal for someone who is detail-oriented, enjoys problem-solving, and is interested in building or growing a career in accounting or higher education finance.

Training is provided on college systems, policies, and regulations. Knowledge & Responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned.

Assist students with questions related to payments, refunds, sponsorships, and scholarships Help ensure student accounts are accurate, up to date, and properly documented Support the processing of refunds, dropped classes, and returned payments Process and post payments, scholarships, sponsorships, and third-party funding Assist with invoicing and reporting for third-party sponsors and customized training programs Support financial aid disbursements and related refunds in coordination with the Financial Aid Office Maintain accurate electronic and paper records related to student accounts Assist with monthly reconciliations, aged accounts receivable reports, and internal reports Support required state and system office reporting with guidance and training Work closely with colleagues in Financial Aid, the Registrar's Office, and other departments Assist with collections processes and required communications under supervision Maintain confidentiality of student and institutional information at all times Serve as backup support to senior staff during peak times Participate in training to learn college systems, policies, and regulations Perform other related duties as assigned Supervisory Responsibilities This job has no supervisory responsibilities. Minimum & Preferred Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Minimum: Associate's degree Education Preferred: Bachelor's degree Experience Minimum: Experience in an office, accounting, finance, customer service, or administrative role Strong attention to detail and ability to follow processes and procedures Ability to communicate clearly and professionally with students and colleagues Experience Preferred: Experience in accounts receivable, billing, or financial services Experience in a higher education or public sector environment Familiarity with Colleague or similar enterprise systems Skills That Lead to Success Comfort working with basic math (payments, balances, refunds) Ability to organize information, meet deadlines, and manage multiple tasks Willingness to learn financial regulations and institutional procedures Proficiency with Microsoft Word and Excel (training provided for college systems) Strong problem-solving and customer service skills Additional Information Language Skills Ability to read and interpret documents such as procedural manuals, policies, and guidance provided by outside sources. Ability to write routine correspondences.

Ability to speak effectively before groups of customers or employees of the College. Mathematical Skills Ability to add, subtract, multiple, and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts and interest.

Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations: None Computer Skills Proficiency with Microsoft Word and Excel (training provided for college systems).

PhysicalDemands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, reach with hands and arms, talk and hear.

The employee is frequently required to walk and is occasionally required to stand, stoop, and kneel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to multitask and prioritize without direct supervision.

The noise level in the work environment is usually quiet.