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Account Success Manager Jobs in Racine, WI (NOW HIRING)

Worldpay, Inc.

CSM, Strategic Accounts

Milwaukee, WI · On-site

$148K - $249K/yr

... Client Success, Client Service/Support, Account Management, or similar roles * Bachelor's degree; relevant previous experience in financial technology services * Ability to clearly articulate ...

Medline

Strategic Account Manager

Atlanta, GA · On-site

$101K - $152K/yr

Develop and implement sales tools and programs; educate and communicate activity and success Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while ...

Acrisure

Benefits Account Manager

New Berlin, WI · On-site

The Account Manager is the primary day-to-day contact for all service needs for both external and ... success. * Manages the new business and renewal process, as well as oversees day to day client ...

Acrisure

Benefits Account Manager

New Berlin, WI

The Account Manager is the primary day-to-day contact for all service needs for both external and ... success. * Manages the new business and renewal process, as well as oversees day to day client ...

Medline

Strategic Account Manager - HME

Milwaukee, WI

$101K - $152K/yr

Develop and implement sales tools and programs; educate and communicate activity and success Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while ...

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All JobsAccount Success Manager JobsAccount Success Manager Jobs in Racine, WI

Account Success Manager information

See Racine, WI salary details

$27.7K

$61.7K

$99.4K

How much do account success manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for account success manager in Racine, WI is $61,714.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $73,600.00 per year, depending on experience, location, and employer.

Will AI replace CSM?

AI cannot fully replace Account Success Managers, as their role involves building relationships, understanding client needs, and providing personalized support that requires emotional intelligence and strategic judgment. AI tools can assist with data analysis and automating routine tasks, allowing CSMs to focus on complex customer interactions. The role is expected to evolve with technology, emphasizing skills in communication, problem-solving, and relationship management.

What are the key skills and qualifications needed to thrive as an Account Success Manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and industry, but typically ranges from $60,000 to $100,000 annually in the United States. Senior or specialized CSMs can earn higher salaries, often supplemented with bonuses or commissions, especially in SaaS or tech companies. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for this role.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

How does an Account Success Manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an Account Success Manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

What jobs make $3,000 a month without a degree?

An Account Success Manager can earn around $3,000 or more per month, especially with experience and strong communication skills. Many roles in sales, customer support, or administrative positions also offer this income level without requiring a degree, often relying on skills, certifications, or on-the-job training. These jobs typically involve remote work or flexible schedules and may require proficiency with CRM tools or industry-specific software.

What jobs in the US pay 300,000 a year?

For an Account Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record of client retention, and skills in account management, sales, and strategic planning. Such compensation is often found in senior roles within technology, finance, or consulting firms, especially for those managing large accounts or leading teams. High-paying roles may also include executive positions or specialized roles with performance-based bonuses and stock options.
What are popular job titles related to Account Success Manager jobs in Racine, WI? For Account Success Manager jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Account Success Manager jobs in Racine, WI look for? The top searched job categories for Account Success Manager jobs in Racine, WI are:
What cities near Racine, WI are hiring for Account Success Manager jobs? Cities near Racine, WI with the most Account Success Manager job openings:
Account Success Manager jobs near you
CSM, Strategic Accounts

CSM, Strategic Accounts

Worldpay, Inc.

Milwaukee, WI • On-site

$148K - $249K/yr

Full-time

Posted 29 days ago

Job description

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

About the Role

The Director of Client Success/Primary Client Success Manager serves as the primary client-facing lead for FIS most strategic accounts. Acting as a strategic partner to clients and a bridge between internal teams and external stakeholders, this role is responsible for advocating for the client internally and representing a unified FIS externally. The DCS/PCSM drives client satisfaction, solution adoption, and overall value realization. By serving as a strategic partner, the DCS/PCSM ensures clients realize the full value of their investment, fosters long-term relationships, and aligns FIS solutions with business goals all while supporting the broader mission of client advocacy and partnership.

About the team:

The Client Success Manager is part of the Client Success organization and orchestrates the post-sales experience for clients. Their priority is to use their market and product expertise to help clients achieve business goals, deliver measurable ROI through product adoption, and realize value from our products. CSMs are also responsible for minimizing churn/compression risk and identifying expansion opportunities.

What you will be doing:

  • Client Point of Contact: Acts as the primary liaison for high-value clients, ensuring seamless communication, resolution of concerns for their product area, and strategic alignment between FIS and the client

  • Strategic Planning: Owns and develops detailed, tailored plans for client success, retention, and expansion opportunities to ensure Client Success Plans are accurate and up to date

  • Value Realization: Ensures FIS is delivering the stated business objectives and client is achieving desired ROI

  • Team Coordination: Ensures alignment across internal teams by facilitating collaboration and maintaining a united front during client engagements

  • Client Engagements: Leads weekly client check-ins, monthly performance reviews, and partners on strategic discussions including but not limited to product adoption, expansion opportunities, and other commercial endeavors

  • Commercial Partnership: Collaborates with sales teams to strengthen renewal strategies and identify expansion opportunities\

  • Contractual Visibility: Understands contractual obligations with regard to resources, roles and responsibilities

  • Account Performance: is an expert on that client's impact to FIS financial performance which includes but is not limited to revenue visibility, sales performance, renewal transactions, credits and SLAs

  • Client Advocacy: Represent the client's voice internally, ensuring their needs and concerns are addressed as well as managing various escalations

  • Client Health Monitoring: Understands overall client health to proactively identify risks and opportunities.

  • Reporting & Documentation: Maintain accurate and timely documentation in various systems to support reporting and leadership visibility

What you will need:

  • 5-7 years of experience in Client Success, Client Service/Support, Account Management, or similar roles

  • Bachelor's degree; relevant previous experience in financial technology services

  • Ability to clearly articulate business value (written/verbal) to various stakeholders within clients' organizations

  • Knowledge of financial technology industry and products, including market trends, challenges, and opportunities

  • Strong analytical skills, including experience with Tableau or similar software, and turning data into insights

  • Strong communication/presentation skills and confidence in all levels of customer engagement/situations

  • Strong leadership and ability to collaborate with cross-functional teams incl. Sales, Renewals, technical roles

What we offer you:

A career at FIS is more than just a job. It's the chance to shape the future of fintech. At FIS, we offer you:

  • A voice in the future of fintech

  • Always-on learning and development

  • Collaborative work environment

  • Opportunities to give back

  • Competitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $148,310-$249,160 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $0.00 - $999,999,999.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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