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Account Operations Manager Jobs in Delaware (NOW HIRING)

Account Manager

Newark, DE ยท On-site

$24.50/hr

If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you. Are you interested in being part of our Team? * Apply quickly and ...

Account Manager

Newark, DE ยท On-site

$24.50/hr

If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you. Are you interested in being part of our Team? * Apply quickly and ...

Willing to travel to account, customer, and company event locations when applicable Preferred ... Manager II, Operations (Evergreen) (Open) "This has been designed to indicate the general nature ...

Showing results 21-40

Account Operations Manager information

See Delaware salary details

$29.5K

$65.9K

$106.1K

How much do account operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for account operations manager in Delaware is $65,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,600.00 per year, depending on experience, location, and employer.

What does an account operations manager do?

An Account Operations Manager oversees the daily operations related to client accounts within a company. Their role involves coordinating between sales, customer service, and operations teams to ensure client needs are met efficiently. They are responsible for streamlining processes, resolving client issues, and optimizing account performance. Additionally, Account Operations Managers analyze data to improve workflows and maintain strong client relationships, ensuring overall satisfaction and retention.

What are the key skills and qualifications needed to thrive as an account operations manager?

To thrive as an Account Operations Manager, you need strong analytical skills, expertise in account management, and a background in business administration or a related field. Familiarity with CRM platforms, data analysis tools, and project management software is typically required, alongside certifications like PMP or Six Sigma being advantageous. Excellent communication, problem-solving abilities, and leadership skills help drive team performance and client satisfaction. These capabilities ensure efficient account operations, smooth client experiences, and achievement of business objectives.

What are some common challenges faced by account operations managers, and how can they be addressed?

Account Operations Managers often encounter challenges such as balancing multiple client accounts, streamlining internal processes, and ensuring clear communication between cross-functional teams. To address these challenges, it's important to implement efficient workflow systems, set realistic timelines, and foster open collaboration with sales, finance, and customer service departments. Regularly reviewing account performance and being proactive about problem-solving can also help maintain strong client relationships and operational excellence.

Is an account operations manager a high paying job?

An account operations manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting responsibilities such as overseeing account processes and team coordination.

What are popular job titles related to Account Operations Manager jobs in Delaware?

For Account Operations Manager jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Account Operations Manager jobs?

Cities in Delaware with the most Account Operations Manager job openings:

Infographic showing various Account Operations Manager job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,873 per year, or $31.7 per hour.

Operations Manager, Research and Claims

Phillips-&-Cohen-Associate

Wilmington, DE โ€ข On-site

$90 - $120/hr

Other

Posted 5 days ago


Key responsibilities

  • Lead, coach, and develop a team to achieve performance, quality, and service-level goals.

  • Manage team workload, staffing, and resource allocation to ensure business priorities are met.

  • Monitor operational performance and implement strategies to improve efficiency, quality, and employee effectiveness.


Job description

Posted Tuesday, August 18, 2026 at 4:00 AM

Position: Operations Manager, Research and Claims Department: Client Services

The Research & Claims Operations Manager is responsible for leading a team that supports probate research, claims processing, legal correspondence, and bankruptcy-related workflows. Reporting to the Department Head, this role focuses on driving team performance, meeting operational goals, maintaining compliance standards, and improving processes in a fast-paced, highly regulated environment. This leader will partner closely with stakeholders across the business to ensure service commitments are met, employees are developed and supported, and operational results continue to improve. The ideal candidate is an experienced people manager who can use data, coaching, and strong business judgment to build a high-performing team and deliver consistent results.

Responsibilities:
  • Lead, coach, and develop a team to achieve performance, quality, and service-level goals.
  • Drive accountability for departmental KPIs, productivity metrics, and operational results.
  • Manage team workload, staffing, and resource allocation to ensure business priorities are met.
  • Monitor operational performance and implement strategies to improve efficiency, quality, and employee effectiveness.
  • Analyze performance data and trends, providing insights and recommendations to department leadership.
  • Ensure compliance with internal policies, client requirements, regulatory standards, and audit expectations.
  • Serve as a subject matter expert and escalation point for complex operational and account-related matters.
  • Partner with cross-functional teams to support business initiatives, process enhancements, and client deliverables.
  • Lead continuous improvement efforts that enhance operational effectiveness and reduce risk.
  • Foster a culture of accountability, collaboration, communication, and continuous development.
Minimum Qualifications:
  • Three to five years of experience in a regulated, compliance-focused, audit-driven, or highly structured business environment such as financial services, banking, collections, legal support, claims administration, or a related industry.
  • Previous experience managing teams, performance metrics, and operational processes.
  • Experience managing operational workflows, priorities, and business deliverables.
  • Proven success achieving operational goals and leading teams in a performance-driven environment.
  • Strong analytical skills with the ability to interpret data, identify trends, and drive business decisions.
  • Proficiency in Microsoft Excel, Word, and Microsoft 365 applications.
  • Demonstrated ability to coach, develop, and motivate employees while driving accountability and results.
Preferred Qualifications:
  • Experience in financial services, banking, collections, probate, claims administration, or related operational functions.
  • Experience supporting audits, compliance initiatives, regulatory examinations, or risk-management activities.
  • Experience leading process improvement or operational efficiency initiatives.
  • Bachelor's degree or equivalent combination of education and relevant professional experience.
Core Competencies:
  • Drives Results
  • Optimizes Work Processes
  • Talent Development
  • Directs Work
  • Ensures Accountability
  • Decision Quality
  • Business Insight
  • Managerial Courage

About Phillips & Cohen Associates, LLC PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Phillips & Cohen Associates, Ltd. PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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