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Account Manager Jobs in Rochester, WA (NOW HIRING)

Franklin Covey

Mid-Market Client Partner

Olympia, WA · On-site

Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for this position is an OTE of 120-155k* split 60/40 between base ...

iCIMS

Senior Manager, Customer Success

Olympia, WA · On-site

This role partners closely with Account Management, Support, Professional Services, Product, and other cross-functional stakeholders to ensure alignment, scalability, and customer success outcomes.

Emperion

Senior Area Sales Manager 1

Olympia, WA

Responsible for new account development and/or expanding existing accounts within an established geographic territory/product line. * Responsible for servicing and supporting existing Emperion ...

Emperion

Senior Area Sales Manager 1

Olympia, WA

Responsible for new account development and/or expanding existing accounts within an established geographic territory/product line. * Responsible for servicing and supporting existing Emperion ...

Emperion

Senior Area Sales Manager 1

Olympia, WA · On-site

Responsible for new account development and/or expanding existing accounts within an established geographic territory/product line. * Responsible for servicing and supporting existing Emperion ...

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Showing results 21-40

All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Rochester, WA

Account Manager information

See Rochester, WA salary details

$30.8K

$68.7K

$110.7K

How much do account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for account manager in Rochester, WA is $68,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $82,000.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Rochester, WA?

The most popular types of Account jobs in Rochester, WA are:

What cities near Rochester, WA are hiring for Account Manager jobs?

Cities near Rochester, WA with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Rochester, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,735 per year, or $33 per hour.

Mid-Market Client Partner

Franklin Covey

Olympia, WA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

We give strategy the human edge™.

FranklinCovey ( NYSE: FC ) is the world’s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough results that matter most. Using proven, principle-centered frameworks and practices, we build high-trust leaders, teams and cultures and help clients translate strategy into consistent execution. For more than 40 years, we have tested this approach with thousands of clients from Fortune 100 companies to educational and government institutions, providing professional services across 160 countries.

To learn more, visit franklincovey.com.

Title: Mid-Market Client Partner

Global Title: Client Partner - Major Market

Division & Department: Enterprise Client Success

Status: Full-Time Exempt

Reports to: Managing Director, Major Accounts

Location: Remote – Anywhere in the contiguous United States

Compensation: Anticipated compensation for this position is an OTE of 120-155k* split 60/40 between base/commission.

Date Posted: 7/16/2026**

Job Summary

As the Major Market Account Manager, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ between 500 and 5,000 individuals. Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction. The ideal candidate will have a strong understanding of Major Market level client needs and a proven track record of managing complex accounts.

Essential Job Functions

  • Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Major Market accounts to foster trust and loyalty.

  • Business Growth: Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives.

  • Strategic Planning: Collaborate with clients to understand their business objectives and challenges and develop tailored strategies that align our solutions with their needs.

  • Account Monitoring: Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention.

  • Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure alignment on client needs and deliverables.

  • Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline growth, and industry trends to both internal stakeholders and clients.

  • Problem Resolution: Address client concerns promptly and effectively, ensuring timely solutions and a high level of client satisfaction.

Basic Qualifications

  • Bachelor’s or advanced degree in Business Administration, Marketing, or a related field.

  • 3+ years of experience in account management, sales, or business development.

Preferred Skills & Experience

  • 3+ years of experience in a Major Market environment.

  • Proven track record of successfully managing and growing client accounts, with demonstrated ability to meet or exceed revenue targets.

  • Strong understanding of Major Market client needs and market trends within relevant industries.

  • Excellent communication, negotiation, and interpersonal skills.

  • Ability to work independently and collaboratively in a fast-paced environment.

  • Proficiency in CRM software and Microsoft Office Suite.

  • Strong analytical and problem-solving skills, with a results-oriented mindset.

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

*Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

**Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

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