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Account Manager Jobs in Jenison, MI (NOW HIRING)

HILTI

Account Manager

Grand Rapids, MI · On-site

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will ...

New

Shape Corp.

Account Manager

Grand Haven, MI · On-site

Execute (and coach others to execute as needed) business development and account management activities that optimize growth and profitability for a given regional market segment. Essential Job ...

Shape Corp.

Account Manager

Grand Haven, MI

Execute (and coach others to execute as needed) business development and account management activities that optimize growth and profitability for a given regional market segment. Essential Job ...

Orkin LLC

Account Manager

Hudsonville, MI · On-site

$70K - $100K/yr

As an Orkin Account Manager , you'll be the trusted partner our clients rely on to protect their businesses and homes. Oversee accounts, perform on-site inspections, identify needs, and design ...

Expeditors

Account Manager

Grand Rapids, MI · On-site

A successful account manager is curious and has a process driving mindset to help identify and improve customer's supply chains by bringing value and adding revenue streams. Customer Management:

Expeditors

Account Manager

Kentwood, MI · On-site

A successful account manager is curious and has a process driving mindset to help identify and improve customer's supply chains by bringing value and adding revenue streams. Customer Management:

Marketlab

Account Manager

Grand Rapids, MI · On-site

Answers questions regarding account activity, products, and coordinates complaints. * Work with marketing team to share industry insight, customer feedback and implement marketing specific campaigns.

MarketLab

Account Manager

Grand Rapids, MI · On-site

Answers questions regarding account activity, products, and coordinates complaints. Work with marketing team to share industry insight, customer feedback and implement marketing specific campaigns.

HUB

Senior Account Manager

Grand Rapids, MI · On-site

Service Awards Here's Where You Come In As a Middle Market Commercial Senior Account Manager, you will manage an assigned book of business of $500K+ in revenue. You will be responsiblefor ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Jenison, MI

Account Manager information

See Jenison, MI salary details

$26.7K

$59.5K

$95.8K

How much do account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for account manager in Jenison, MI is $59,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $70,900.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Jenison, MI?

The most popular types of Account jobs in Jenison, MI are:

What job categories do people searching Account Manager jobs in Jenison, MI look for?

The top searched job categories for Account Manager jobs in Jenison, MI are:

What cities near Jenison, MI are hiring for Account Manager jobs?

Cities near Jenison, MI with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Jenison, MI as of June 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $59,485 per year, or $28.6 per hour.

Account Manager

HILTI

Grand Rapids, MI • On-site

Other

Posted 3 days ago

New

Job description

Relationships That Drive Results. Success That Lasts.
Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.
Open to candidates living in Lancaster, Battle Creek, and Kalamazoo.
What You'll do
  • Building relationships - you'll meet with customers at a moment's notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships.
  • Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory.
  • Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
  • Tracking your progress - you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role.

What You'll Bring
  • High School Diploma or GED required
  • Bachelor's Degree preferred or equivalent work experience
  • At least three years of outside sales experience - preferably in an environment with set targets.
  • Hands-on attitude - you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments.
  • Maintain a valid driver's license - we'll provide you with a company car, be sure you're ready to drive.
  • Excellent time and territory management skills
  • Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time.
  • Work a flexible and varied schedule.

What's In It for You
We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. It's why most of our account managers come from a non-construction background.
Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another.
This job is #LI-Hybrid, meaning it is field-based and requires daily customer in-person interaction with your home serving as your office location.
Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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