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Inside Account Manager Jobs in Jenison, MI (NOW HIRING)

Marketlab

Inside Sales Account Manager

Caledonia, MI · On-site

ASSOCIATE INSIDE SALES ACCOUNT MANAGER ABOUT MARKETLAB Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label ...

Windquest

Inside Sales Account Manager

Caledonia, MI · On-site

ASSOCIATE INSIDE SALES ACCOUNT MANAGER ABOUT MARKETLAB Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label ...

Marketlab

Inside Sales Account Manager

Caledonia, MI · On-site

ASSOCIATE INSIDE SALES ACCOUNT MANAGER ABOUT MARKETLAB Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label ...

ArcSite

SMB Account Manager

Grand Rapids, MI · Remote

Requirements * 2-4 years of experience in account management, customer success, or inside sales, ideally managing a high volume of accounts within a SaaS or technology environment. * Quota-carrying ...

Hitachi

Inside Sales Manager - Aftermarket

Holland, MI · On-site +1

The Inside Aftermarket Sales Manager partners closely with Aftermarket Account Managers, Project Managers, Engineering, Supply Chain, and Logistics teams to ensure efficient quote-to-cash processes ...

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All JobsInside Account JobsInside Account Manager JobsInside Account Manager Jobs in Jenison, MI

Inside Account Manager information

See Jenison, MI salary details

$29.8K

$53.6K

$85K

How much do inside account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for inside account manager in Jenison, MI is $53,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $59,200.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What are popular job titles related to Inside Account Manager jobs in Jenison, MI?

For Inside Account Manager jobs in Jenison, MI, the most frequently searched job titles are:

What cities near Jenison, MI are hiring for Inside Account Manager jobs?

Cities near Jenison, MI with the most Inside Account Manager job openings:

Inside Account Manager jobs near you
Infographic showing various Inside Account Manager job openings in Jenison, MI as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,588 per year, or $25.8 per hour.

Inside Sales Account Manager

Marketlab

Caledonia, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

ASSOCIATE INSIDE SALES ACCOUNT MANAGER 

Job Description


ABOUT MARKETLAB 

Marketlab is a market leading healthcare solutions organization specializing in the design, manufacturing, and sourcing of private label products. It’s our mission to provide our healthcare partners timely solutions with a straightforward approach based on knowing them and their work. Every day we strive to positively impact the lives of the people who in turn impact the health and wellness of our communities.  

Marketlab’s success is built upon a foundation of collaboration, innovation, and the belief that every team member plays a vital role in creating an exceptional customer service experience. 

THE OPPORTUNITY 

The Inside Sales Account Manager is the face of Marketlab for our customers. You will establish long-term relationships with a portfolio of clients by living out the mission and values of Marketlab in every interaction. This position advocates for the client and communicates with internal teams to provide the highest quality products. This position reports to the Interim Manager, Inside Sales. 

 What You’ll Do: 

  • Grow sales and gross profit using relationship-based selling techniques with existing customers and new leads.
  • Generate highly profitable sales and create customer loyalty by leveraging value-added services. 
  • Build customer loyalty and retention through daily outbound calls and face-to-face visits. 
  • Understand existing customers, qualify their needs, establish relationships, and exceed goals and objectives of various outbound contact situations. Gain greater share of customers’ annual spend of consumable goods.
  • Provide dedicated account management and pro-actively engage with customers for any issues or opportunities regarding Marketlab’s services, products, samples, sourcing, and quoting.
  • Work with vendors, product development and purchasing team to source customer product requests including securing pricing and availability and discount terms.
  • Prepare and present quotations to customers establishing pricing based on profit margin guidelines; follow up on the status and close the sale. 
  • Contact targeted customers to better understand customer needs and establish the company as a preferred supplier.
  • Validate the accuracy and completeness of all new customer contact information.
  • Stay informed on new products, services, and other general information of interest to customers.  
  • Troubleshoot problems regarding established customer accounts. Answer questions regarding account activity, products, and coordinate complaints.
  • Work with the marketing team to share industry insight, customer feedback and implement marketing specific campaigns.
  • Miscellaneous projects as directed by Interim Manager, Inside Sales.

What You’ll Need: 

  • Bachelor’s degree in Sales, Marketing, Business, or Healthcare related field is preferred, or equivalent experience.
  • Two or more years of sales experience is a requirement. Inside sales experience is preferred.
  • Healthcare sales or hospital procurement experience preferred, selling consumable items in business-to-business situations also preferred.  
  • Experience in the direct mail catalog business model preferred.
  • Demonstrated success in relationship building, selling skills, creating greater customer loyalty, and accomplished in achieving goals in spite of barriers or difficulties.
  • Energetic, self-directed and excited about growing the company and increasing market share.
  • Proficient with Microsoft Office and/or Google Workspace
  • Familiarity with navigation of customer relationship databases.
  • Willingness to travel up to 10% of the time for on-site customer meetings.

Functional/Technical Competencies: 

  • Consultative Selling: Prioritize relationships and open dialogue with customers to identify and provide solutions to their needs. 
    • Stay hyper focused on the customer, rather than the product being sold. 
    • Understand the challenges faced by customers to better position solutions in a more compelling and effective way. 
  • Negotiation Skills: Facilitate and lead strategic discussions with customers that lead to the deal being confirmed and closed.
  • Lead Generation: Identify and create a base of potential new customers/leads and assign them to the respective Inside Sales Representative.
  • Work with the respective team member to turn leads into Marketlab customers.

Behavioral Competencies: 

  • Communication: Use confident speech and body language to sell Marketlab products to customers. Provide clear, concise information and training surrounding Marketlab products to the customer and other members of the Marketlab team in order to effectively ensure that the customer’s needs are met.
    • Ask clear, direct questions to learn more about the challenges the customer faces.
    • Keep cross-functional teams up-to-date on customer feedback, market trends, etc. so that the company can stay proactive in meeting the customer’s needs.
  • Creative Problem-Solving: Anticipate potential challenges related to the sales cycle and think outside of the box to find the best ways to solve them.
    • Use product knowledge within the assigned category offerings to create different solutions for customers needs, specifically if the original product offered no longer meets the customer’s needs.
    • Research and find creative ways to generate new leads for the assigned category.
    • Create and continuously track customer needs analyses to stay up to date on changes within the customer’s business.
  • Emotional Intelligence: Recognize, understand, and influence the emotions and behaviors of customers to ensure that the best outcome is met for all parties involved.
    • Improve customer relationships by exhibiting empathy towards their challenges and providing solutions.
    • Demonstrate active listening.
  • Team/Collaboration: Cultivate a positive, collaborative environment in which teams across Marketlab can achieve optimal results.
    • Work within Marketlab’s sales team and other cross-functional teams to ensure that resources are being utilized effectively and efficiently.
    • Provide constructive input on products, customer, company, and market with a collaborative and respectful approach.

Benefits:  

Benefits effective day one of employment 

  • Generous PTO policy that starts on day one
  • Medical, Dental, Vision
  • 401k match
  • Paid holidays 
  • Paid parental leave 
  • Scholarship reimbursement 
  • Paid short term disability leave
  • Flexibility with work from home
  • Health and wellness program
  • Employee discount program within our family of companies

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