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Account Manager Utilities Jobs in Washington (NOW HIRING)

Owner Direct Account Manager-MECCO A successful Owner Direct Account Manager is responsible for ... Stays current with local utility incentive programs and leverages associated rebates to improve ...

The brand has found a niche in the market with a competitive advantage called "Pretty Utility". The ... The National Key Account Manager will manage the full business lifecycle- from identifying new ...

Sr Account Manager

Washington, DC · On-site +1

$83K - $125K/yr

The Senior Account Manager anticipates client needs; understands what drives their success ... Experience with Utilities, Energy and Oil & Gas industry preferred. * The ability and willingness ...

A successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by ... Stays current with local utility incentive programs and leverages associated rebates to improve ...

Project Manager - Underground Utilities

Fairfax, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Account, Competitive Salary, Paid Time Off, and All company travel is paid by the company and ... Your day as a Project Manager - Underground Utilities As a Project Manager at S.J. Louis, you will ...

Project Manager - Underground Utilities

Fairfax, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Account, Competitive Salary, Paid Time Off, and All company travel is paid by the company and ... Your day as a Project Manager - Underground Utilities As a Project Manager at S.J. Louis, you will ...

Project Manager - Underground Utilities

Fairfax, VA · On-site

$85K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Account, Competitive Salary, Paid Time Off, and All company travel is paid by the company and ... Your day as a Project Manager - Underground Utilities As a Project Manager at S.J. Louis, you will ...

Project Manager - Underground Utilities

Fairfax, VA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Account, Competitive Salary, Paid Time Off, and All company travel is paid by the company and ... Your day as a Project Manager - Underground Utilities As a Project Manager at S.J. Louis, you will ...

Project Manager - Underground Utilities

Fairfax, VA · On-site

$85K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Account, Competitive Salary, Paid Time Off, and All company travel is paid by the company and ... utilities construction, along with a preferred college degree in Construction Management or ...

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Account Manager Utilities information

What does an account manager in the utilities sector do?

An Account Manager in the utilities sector is responsible for managing relationships with clients such as businesses, government agencies, or residential customers who use utility services like electricity, water, or gas. Their main duties include understanding client needs, ensuring service satisfaction, resolving issues, and facilitating contract negotiations or renewals. They often act as the primary point of contact between the utility provider and the client, helping to identify opportunities for service improvements or upselling additional solutions.

What are some common challenges account managers face when working with clients in the utilities sector?

Account Managers in the utilities sector often navigate complex regulatory environments and long sales cycles, which can be challenging when managing client expectations. They must stay informed about evolving industry standards and technological advancements to provide relevant solutions. Additionally, balancing the needs of multiple stakeholders—such as engineers, procurement teams, and regulatory authorities—requires strong communication and organizational skills. Proactively addressing these challenges helps build long-term client trust and supports successful project outcomes.

What are the key skills and qualifications needed to thrive as an account manager in the utilities sector, and why are they important?

To thrive as an Account Manager in the Utilities sector, you need a solid background in account management, knowledge of utility industry regulations, and a relevant degree in business or a related field. Familiarity with CRM software, utility billing systems, and project management tools is typically required. Strong interpersonal skills, problem-solving ability, and effective communication set outstanding candidates apart in managing client relationships. These skills and qualities are vital to ensure client satisfaction, regulatory compliance, and long-term business growth in a highly regulated and customer-focused industry.

What is the difference between Account Manager Utilities vs Customer Service Representative?

AspectAccount Manager UtilitiesCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in utilities or customer managementHigh school diploma or equivalent, customer service training
Work EnvironmentOffice setting, field visits, client meetingsCall centers, retail locations, or office
Employer & Industry UsageUtilities companies, energy providersVarious industries including utilities, retail, telecom
Common Search & Comparison IntentUnderstanding roles, career paths, job requirementsCustomer support, communication skills, job duties

While both roles involve customer interaction, an Account Manager Utilities focuses on managing client accounts, building relationships, and ensuring service satisfaction within the utilities industry. A Customer Service Representative handles general customer inquiries, support, and issue resolution. The Account Manager role typically requires more industry-specific experience and may involve account growth strategies, whereas the Customer Service Representative provides frontline support across various sectors.

Is account management a stressful job?

Account management can be stressful due to the need to meet client expectations, manage multiple accounts, and handle deadlines. Successful account managers often use strong communication, organization skills, and industry knowledge to manage workload and reduce stress levels.

Is an account manager in utilities an entry level position?

An account manager in utilities is typically not an entry-level position; it usually requires prior experience in customer service, sales, or the utility industry, along with strong communication and problem-solving skills. Entry-level roles in utilities often include customer service representatives or technician positions, while account management roles are more advanced and may require relevant certifications or a background in business or utilities management.

What is the average salary for an account manager?

The average salary for an account manager varies depending on experience, location, and industry, but typically ranges from $60,000 to $85,000 annually. In the utilities sector, account managers often earn additional bonuses or commissions based on performance and client retention. Strong communication skills and familiarity with customer management tools can influence earning potential.

What are popular job titles related to Account Manager Utilities jobs in Washington?

For Account Manager Utilities jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Account Manager Utilities jobs?

Cities in Washington with the most Account Manager Utilities job openings:

Infographic showing various Account Manager Utilities job openings in Washington as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Account Manager

Havtech LLC

Columbia, MD • On-site

Full-time

Re-posted 13 hours ago


Job description

Owner Direct Account Manager-MECCO

A successful Owner Direct Account Manager is responsible for achieving revenue and margin goals by successfully acquiring maintenance agreements, quoted service projects, quoted repairs, building automation projects, turnkey projects and comprehensive solutions for existing buildings. While supporting the MECCO mission to deliver exceptional customer service throughout the sale and execution of projects involving HVAC equipment, building automation, and mechanical contracting services. This individual will be tasked to identify and coordinate Havtech provided solutions that can achieve or resolve a client’s environmental, operational, financial and people goals.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned.

• Prospects to locate and develop relationships with new clients.

• Maintains and cultivates existing client relationships

• Develops general working knowledge of all Havtech offerings.

• Utilizes account management processes for target customers.

• Develops and implements specific action plans that improve project closure rate and produce profitable business.

• Develops necessary estimates as required.

• Converts leads into opportunities.

• Develops opportunities through networking and professional organizations.

• Leads or supports, depending on the opportunity, coordinated sales efforts involving multiple Havtech sales groups. Works effectively in a team selling environment.

• Develops customer relationships at various level of customer organization.

• Collects and communicates to operations the pertinent project information required to successfully complete projects.

• Coordinates and attends site reviews as required.

• Must be committed to operating within the Havtech Safety protocols.

• Confirms project scope and bill of material with customers.

• Assist with the collection of Accounts Receivable as needed.

• Determines recommended selling strategy and initial pricing.

• Presents the proposal, negotiates price and contract terms/conditions with customers.

• Stays current with local utility incentive programs and leverages associated rebates to improve project closure rate or project margins.

• Follows up with buying influences to secure orders.

• Coordinates or engages in the project execution process as required.

• Resolves deviations in scope with the client to preserve client experience and satisfaction.

• Consistently ascertains customer needs and current market opportunities.

• Develops positive relationships with Havtech Leadership and employees.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

• Requires a Bachelor's of Science or Bachelor of Arts Degree in a technical or business related field or equivalent combination of education and/or experience.

• Five years of experience in HVAC Sales or related technical field.

• Well-developed sales skills.

• Must possess excellent organizational skills and ability to prioritize multiple projects and tasks to meet competing deadlines.

• Excellent oral/written communication skills.

• Excellent customer relation and presentation skills.

• Must have basic PC experience in Windows environment, working knowledge of Microsoft Office (Word, Excel, and Outlook),

• Ability to travel within a defined region at least 50% of the time, overnight travel is not typical.

• Ability to function independently and deliver results.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

DECLARATION

Human resources retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the president or human resources will be subject to disciplinary action up to and including termination.