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Account Manager Sme Jobs in Indiana (NOW HIRING)

SME

Environmental Senior Project Manager

New Albany, IN · On-site

Ability to identify and share cross-selling opportunities with SME team members to maximize SME ... Flexible Spending Account * Tuition Reimbursement * Competitive Paid Time Off * Volunteer Time Off ...

SME

Reality Capture Technician

Fort Wayne, IN · On-site

SME is seeking a Reality Capture Technician to support our surveying and reality capture services ... managers to support mapping, design, construction, and documentation efforts. This role is focused ...

SME

Geotechnical Engineer

Fishers, IN · On-site

... the Project Managers. Responsibilities: * Evaluation of soils for bearing capacity, subgrade ... Work closely in coordinating with clients, subcontractors, and other SME team members. * Prepare ...

SME

Senior Geotechnical Engineer

Fishers, IN · On-site

Learning about other SME services to assist in promoting and expanding geotechnical and other SME ... Strong organizational skills, ability to prioritize, manage workloads, maintain accurate and ...

SME

Professional Surveyor

Fishers, IN · On-site

You will be responsible for preparing and managing project schedules, preparing forms and ... SME's Core Values: * Honesty and Integrity * Respect * Selfless Service * Teamwork * Practical ...

SME

Geotechnical Engineer

New Albany, IN · On-site

... the Project Managers. Responsibilities: * Evaluation of soils for bearing capacity, subgrade ... Work closely in coordinating with clients, subcontractors, and other SME team members. * Prepare ...

SME

Civil Engineer (Field Position)

Fort Wayne, IN · On-site

Strong organizational skills, ability to prioritize, manage workloads, maintain accurate and ... SME's Core Values: * Honesty and Integrity * Respect * Selfless Service * Teamwork * Practical ...

SME

Civil Engineer (Field Position)

New Albany, IN · On-site

Strong organizational skills, ability to prioritize, manage workloads, maintain accurate and ... SME's Core Values: * Honesty and Integrity * Respect * Selfless Service * Teamwork * Practical ...

SME

Civil Engineer (Field Position)

Fishers, IN · On-site

Strong organizational skills, ability to prioritize, manage workloads, maintain accurate and ... SME's Core Values: * Honesty and Integrity * Respect * Selfless Service * Teamwork * Practical ...

SME

Geotechnical Engineer

Fort Wayne, IN · On-site

... the Project Managers. Responsibilities: * Evaluation of soils for bearing capacity, subgrade ... Work closely in coordinating with clients, subcontractors, and other SME team members. * Prepare ...

Socket.dev

Account Partner - Financial Services

Atlanta, IN · On-site

$130 - $285/hr

Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where ... Serve as a key SME, leader, and services consultant to our sales teams * Serve as the liaison ...

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Account Manager Sme information

What does an account manager SME do?

An Account Manager SME (Small and Medium Enterprise) is responsible for managing relationships with SME clients, understanding their business needs, and providing tailored solutions to help them grow. They act as the main point of contact between the company and its SME clients, ensuring client satisfaction and identifying opportunities to upsell or cross-sell services. Account Managers also monitor account performance, resolve issues, and coordinate with internal teams to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as an account manager SME?

To thrive as an Account Manager SME, you need strong sales acumen, relationship-building skills, and a solid understanding of business operations, often supported by a degree in business or related fields. Experience with CRM platforms like Salesforce, proficiency in Microsoft Office, and familiarity with sales analytics tools are typically required. Outstanding communication, negotiation, and problem-solving abilities help you stand out in managing client expectations and fostering long-term partnerships. These skills are crucial for driving revenue growth, retaining clients, and ensuring customer satisfaction in a competitive SME market.

How does an account manager SME typically collaborate with other departments to support client needs?

As an Account Manager SME, you’ll work closely with teams such as sales, marketing, customer support, and product development to ensure clients’ requirements are met efficiently. Frequent cross-departmental communication is essential—whether it’s relaying client feedback to product teams, coordinating with marketing for client campaigns, or working with support to resolve issues. This collaborative approach helps deliver tailored solutions, maintain client satisfaction, and identify new business opportunities. Strong relationship-building and organizational skills are key to managing these interactions effectively.

What is the difference between Account Manager Sme vs Customer Success Manager?

AspectAccount Manager SmeCustomer Success Manager
CredentialsRelevant sales or industry certifications, CRM experienceCustomer service, communication, and relationship management skills
Work EnvironmentSales-focused, client-facing, often in B2B settingsClient retention, onboarding, and ongoing support roles
Employer & Industry UsageUsed across tech, finance, and service industriesCommon in SaaS, tech, and subscription-based companies
Search & Comparison IntentFocus on sales, account growth, and client relationshipsFocus on client satisfaction, retention, and success metrics

While both roles involve client interaction, an Account Manager Sme primarily focuses on sales, account growth, and maintaining client relationships. In contrast, a Customer Success Manager emphasizes client retention, satisfaction, and ensuring customers achieve their desired outcomes. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each role.

What type of account manager SME makes the most money?

Senior or enterprise account managers in SME (Small and Medium-sized Enterprise) sectors typically earn the highest salaries due to their experience, larger client portfolios, and strategic responsibilities. Those with specialized skills in industries like technology, finance, or healthcare, along with certifications such as CPA or PMP, often command higher compensation. Performance-based bonuses and commissions also significantly impact total earnings for top-performing account managers.

What are popular job titles related to Account Manager Sme jobs in Indiana?

For Account Manager Sme jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Account Manager Sme jobs in Indiana look for?

The top searched job categories for Account Manager Sme jobs in Indiana are:

What cities in Indiana are hiring for Account Manager Sme jobs?

Cities in Indiana with the most Account Manager Sme job openings:

Account Manager Sme jobs near you
Infographic showing various Account Manager Sme job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Senior Technical Account Manager

Relativity

Indianapolis, IN • On-site

$134K - $202K/yr

Other

Posted 19 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

TheTechnical Account Management Teamproactively supportsour customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products. As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.
The TAM is responsible for developing an account plan and strategy for leveraging the Relativity platform to achieve the customers' desired objectives. The TAM performs ongoing technical account oversight and manages the technical relationship with the customer. In this role you will be required to work cross-functionally and apply critical thinking skills to solve problems and guide internal stakeholders to appropriate solutions for our business and customers.
This role requires prior Relativity experience.

Job Description and Requirements

  • Developa strong understanding of projectsimpactingyour service area andensuringservice impact is minimized
  • Help guide the resolution ofcriticalcustomerincidents
  • Leadtechnical success plansto ensure customers have a positiveand successfulexperienceusing Relativity
  • Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects is understood and factored into capacity planningforcustomers
  • Intherole of an SME, work collaboratively with cross-functional teams to enhance the product and createa bettercustomer experience across multiple verticals
  • Drive internal service review meetings covering performance, service improvements,quality,and process
  • Partner with other senior level team membersinProduct,and Engineering as needed to troubleshoot and resolve customer incidents
  • When interacting with ourcustomers, takethe initiativetoprovidethe bestpracticeson theuse ofRelativity
  • Maintain the flexibility to work othertime framesas needed or requested
  • Commitment to and consistent demonstration of core company values
  • Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices
  • Exhibit subject matter expert (SME) knowledge inRelativity
  • Relativity Certified Administratorrequired
  • Abilitytravel10% of the time for customer engagements.

Preferred Qualifications

  • Provenexperience with SQL and Windows platform, and/orexperience troubleshooting complextechnical issuesacross the enterprise.

  • Strongwritten and verbal communication skills

  • Ability to work efficiently under pressure, drive projects to completion and meet deadlines.

  • Ability to manage multiple projects simultaneouslyand prioritize based on company and teamobjectives.

  • Meticulous attention to detail.

  • Experience working inaSaaS,IaaSand/orHybridenvironments

  • Experience with and knowledge of e-discovery industry and products.

  • ITIL Certification

  • Relativity Expert

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Business Intelligence (BI), Communication, Data Analysis, Database Management, Data Governance, Data Visualization, Information Retrieval, Legal Analysis, Legal Research, Natural Language

Apply