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Amazon Information Technology Jobs in Indiana (NOW HIRING)

IT Support Associate II, OTS

Greenfield, IN · On-site

$16.25 - $21.25/hr

OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering ...

PCRA - IT Tech Lead/GPP Architect

Indianapolis, IN · On-site

$52.75 - $72.50/hr

Job Summary We are seeking an IT Tech Lead | Architect to design, develop, and lead enterprise ... DynamoDB, Amazon RDS, and related services. • Experience designing and implementing CI/CD ...

About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our ... more information. If the country/region you're applying in isn't listed, please contact your ...

About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our ... more information. If the country/region you're applying in isn't listed, please contact your ...

About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our ... more information. If the country/region you're applying in isn't listed, please contact your ...

About Maintenance at Amazon Operations is at the heart of Amazon's business. We are known for our ... more information. If the country/region you're applying in isn't listed, please contact your ...

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Amazon Information Technology information

What does a typical day look like for an Amazon Information Technology professional?

A typical day for an Information Technology professional at Amazon involves monitoring and supporting critical systems, addressing technical incidents, and collaborating with cross-functional teams to implement technology solutions. You may be tasked with troubleshooting network or hardware issues, optimizing system performance, or supporting the rollout of new IT infrastructure. The work environment is fast-paced and dynamic, requiring adaptability and a proactive approach to problem-solving. Teamwork is highly emphasized, as projects often involve close coordination with operations, software developers, and security specialists. This variety ensures opportunities to learn and grow while directly contributing to Amazon's operational success.

What are the key skills and qualifications needed to thrive in the Amazon Information Technology position, and why are they important?

To thrive in an Amazon Information Technology role, a strong background in computer science, systems administration, and troubleshooting is essential, often supported by a relevant degree or equivalent experience. Familiarity with Amazon Web Services (AWS), networking protocols, security tools, and certifications such as AWS Certified Solutions Architect or CompTIA Network+ is highly valuable. Excellent problem-solving skills, clear communication, and the ability to work collaboratively across diverse teams are important soft skills. These competencies are vital to ensure high system performance, security, and seamless technology operations supporting Amazon's large-scale business processes.

What is an Amazon Information Technology job?

An Amazon Information Technology job involves managing and supporting the technology infrastructure that powers Amazon’s operations. This can include roles in cloud computing, cybersecurity, networking, software development, and IT support. Employees in these roles ensure the smooth operation of Amazon’s systems, troubleshoot technical issues, and implement new technologies to enhance efficiency. IT professionals at Amazon work in a fast-paced environment, often leveraging cutting-edge technology to solve complex problems. These roles are essential in maintaining Amazon’s global business operations and customer-centric services.

What are the most commonly searched types of Amazon Information Technology jobs in Indiana? The most popular types of Amazon Information Technology jobs in Indiana are:
What are popular job titles related to Amazon Information Technology jobs in Indiana? For Amazon Information Technology jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Amazon Information Technology jobs? Cities in Indiana with the most Amazon Information Technology job openings:
Infographic showing various Amazon Information Technology job openings in Indiana as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution.

IT Support Associate II, OTS

Amazon

Greenfield, IN • On-site

$16.25 - $21.25/hr

Full-time

Medical, Retirement

Posted 4 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,064 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description

About Operations Technology Solutions (OTS)
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there's more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- Experience troubleshooting integrated and interdependent computer systems
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- 1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, IN, Greenfield - 23.50 - 37.74 USD hourly

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Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US