Investigate: using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling * Collaborate: with customers, vendors, and engineering teams to resolve cases * Automate: contribute ...
Investigate: using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling * Collaborate: with customers, vendors, and engineering teams to resolve cases * Automate: contribute ...
Senior Estimator
Clinton, IN · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in ...
Senior Estimator
Clinton, IN · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in ...
Senior Estimator
Clinton, IN · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in ...
Senior Estimator
Clinton, IN · On-site +1
$150K - $180K/yr
This position will be remote with 50% travel to any of our project locations. Depending on residing ... Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in ...
Remote Terminal Engineer information
What is the difference between Remote Terminal Engineer vs Network Operations Technician?
| Aspect | Remote Terminal Engineer | Network Operations Technician |
|---|---|---|
| Credentials | Typically requires a degree in computer science, engineering, or related field; certifications like Cisco CCNA or CompTIA Network+ are common | Often requires a high school diploma or associate degree; certifications like Cisco CCNA or CompTIA Network+ are also common |
| Work Environment | Primarily remote, focusing on configuring and maintaining remote terminals and systems | Usually on-site or in data centers, monitoring network performance and troubleshooting |
| Industry Usage | Used in telecommunications, data centers, and remote system management | Common in telecommunications, internet service providers, and enterprise networks |
While both roles involve network and system management, Remote Terminal Engineers focus on configuring and maintaining remote systems remotely, often requiring more specialized technical certifications. Network Operations Technicians typically work on-site, monitoring and troubleshooting network issues in real-time. Both roles are essential in telecommunications and IT industries, but their work environments and specific responsibilities differ.
What are popular job titles related to Remote Terminal Engineer jobs in Indiana? For Remote Terminal Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Terminal Engineer jobs in Indiana look for? The top searched job categories for Remote Terminal Engineer jobs in Indiana are:
What cities in Indiana are hiring for Remote Terminal Engineer jobs? Cities in Indiana with the most Remote Terminal Engineer job openings:
Job description
About the Role
We're looking for a curious, technically-minded problem solver - not someone to just close tickets.
You'll troubleshoot complex customer issues across voice, messaging, APIs, IoT, and AI products, digging into networking problems, debugging integrations, and analysing logs alongside engineering teams. But this role goes further: we're building an AI-first support model, and as you develop product expertise, you'll help shape it - building bots, automating workflows, and turning repetitive tasks into cron jobs. If you've ever spotted a repetitive task and actually built the fix for it, you'll fit right in. A background in software engineering, networking, or a related technical field (however you got there) is ideal - We care about what you can do, not where you learned it.
What You'll Do
- Troubleshoot: complex customer issues across networking, APIs, and communications products
- Investigate: using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling
- Collaborate: with customers, vendors, and engineering teams to resolve cases
- Automate: contribute to bot-building and workflow automation
- Document: solutions and improve self-service resources
- Learn: VoIP protocols, internal systems, and new technologies as the role evolves
Your Toolkit
- Troubleshooting: Postman, cURL, Wireshark, sngrep, Linux terminal
- Ticketing and Comms: Zendesk, Slack
- Collaboration: Google Workspace (Gmail, Calendar, Docs, Sheets, Meet)
- Automation: n8n, Zapier, OpenClaw (internal AI platform), scripting (Python, Bash, etc.)
- Version Control: GitHub
- Analytics: Metabase, Graylog, Jira
What We're Looking For
Must-Have
- Background in Computer Science, IT, networking, or equivalent hands-on experience
- Networking fundamentals: solid understanding of how the internet works, including DNS, routing, IP addressing, and HTTP/HTTPS
- API experience: comfortable with REST APIs, webhooks, and tools like Postman or cURL
- Linux terminal proficiency: comfortable navigating filesystems, reading logs, and running commands
- Problem-solving mindset: you dig into issues, ask good questions, and don't give up easily
- Communication skills: you'll need to be highly proficient in English, both written and verbal - owning customer communication and technical documentation from day one
Nice-to-Have
- Familiarity with scripting or programming (Python, Bash, JavaScript, or similar)
- Understanding of AI concepts such as RAG, MCPs, embeddings, and prompt engineering
- Experience using n8n, Zapier, Git/GitHub, or similar
You don't need to tick every box - if you're keen to learn that's the box that matters most !
This role operates on Central Time (UTC-6), 9am-6pm Monday to Friday
About Telnyx
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
11 - 50 Employees
Headquarters location
Chicago, IL, US
Year founded
2009