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Account Manager Client Services Jobs in Ohio (NOW HIRING)

FlexTG

Manager Client Account Management

Cincinnati, OH · Hybrid

$85K - $95K/yr

Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement ... Partner with Sales, Service, Operations, Billing, and other cross-functional teams to deliver ...

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Account Manager Client Services information

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $50,000 to $80,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What does a client services account manager do?

A client services account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and addressing any issues that arise. They coordinate with internal teams to deliver products or services, manage account performance, and often use customer relationship management (CRM) tools to track interactions and progress.

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.
What are popular job titles related to Account Manager Client Services jobs in Ohio? For Account Manager Client Services jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Account Manager Client Services jobs in Ohio look for? The top searched job categories for Account Manager Client Services jobs in Ohio are:
What cities in Ohio are hiring for Account Manager Client Services jobs? Cities in Ohio with the most Account Manager Client Services job openings:
Account Manager Client Services jobs near you
Infographic showing various Account Manager Client Services job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Account Manager (Client Services)

HUMMEL GROUP INC

Uniontown, OH • On-site

Full-time

Posted 25 days ago

Job description

The Account Manager in Personal Lines is responsible for retaining client accounts by working directly with the Account Executive and Risk Advisor to provide the best service to clients.  

ESSENTIAL JOB RESPONSIBILITIES: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Provides technical support to Risk Advisors and Account Executives; specifically, in analyzing client needs, coverage forms and quotes.  
  • Maintains a 95% policy and premium retention on an annual basis of the entire Personal Lines client book.  
  • Research accounts and service questions to support Risk Advisors and Account Executives.  
  • Alerts the Risk Advisors and Account Executives of every available opportunity to develop new accounts and new lines of coverage for existing accounts.  
  • Refers current and prospective clients to other services within to Hummel Group.  
  • Assists clients with making changes to their policy.     
  • Reviews clients entire account with them upon each contact to ensure account is up-to-date and no other services are needed.  
  • Identifies exposure to loss and recommends appropriate coverages. 
  • Request renewal quotes from insurance carries, creates renewal proposals and handles other renewal activities in coordination with the Risk Advisor.  
  • Responsible for ensuring the client’s premiums are accurate and requoting/rewriting if necessary. 
  • Serves as a backup to sales and claims staff, as needed. 
  • Supports and adheres to agency goals and objectives to place and retain business with our clients. 
  • Supports and adheres to procedures to minimize the agency’s error and omission exposure. 
  • Provides outstanding customer service, teamwork and assist others in acquiring and perfecting these skills. 
  • Travels offsite to meet with clients and insurance company underwriters. 
  • Other duties as assigned. 
REQUIREMENTS:  Education or Experience  
  • High school diploma or equivalent required.   
  • Requires possession and maintenance of a Property and Casualty license. 
  • Must have a current driver license and an insurable driving record.   
  • Recommended possession of CISR or CISR Elite designation. 
Working Environment/ Physical Activities 
  • General Office work environment.  
  • Requires regular use of arms, hands, and fingers.  
  • Frequently required to sit for extended periods of time, reach with arm and hands, stand, walk, stoop, talk and hear.  
  • Required to lift and/or move up to 10 pounds.  
HIPAA Compliance  

This position may have access to Protected Health Information (PHI) and Electronic Protected Health Information (ePHI). Employee will be responsible for following guidelines of the HIPAA Confidentiality Agreement. 

Note:    This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job. The employee is expected to perform those duties listed as well as other related duties directed by management. 

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