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Account Manager Client Services Jobs in Ohio (NOW HIRING)

APR

Commercial Lines Account Manager

Columbus, OH · On-site +1

$70K - $80K/yr

Commercial Lines Account Manager | Client Service Manager | CSR Salary: $70k- $80k base salary Location: Columbus, Ohio | Hybrid (willing to consider fully remote for the right candidate) Job ...

Alphabe Insight Inc

Account Manager Liaison

Columbus, OH · On-site

$62K - $67K/yr

Coordinate and manage client account activities to meet performance goals * Monitor service timelines, property-related transactions, and documentation * Resolve inquiries and concerns promptly and ...

Legacy Health Services

Account Manager

Parma, OH · On-site

Job Title Account Manager Department Sales / Client Services Position Summary The Account Manager is responsible for developing, managing, and strengthening relationships with Skilled Nursing ...

FASTSIGNS #221701

Account Manager

Cincinnati, OH · On-site

$42K - $60K/yr

Manage Client Relationships: Serve as the main point of contact for business owners, executives ... At least 1-3 years in customer-facing sales, account management, or consultative customer service.

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All JobsAccount Client Services JobsAccount Manager Client Services JobsAccount Manager Client Services Jobs in Ohio

Account Manager Client Services information

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $55,000 to $85,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What cities in Ohio are hiring for Account Manager Client Services jobs?

Cities in Ohio with the most Account Manager Client Services job openings:

Account Manager Client Services jobs near you
Infographic showing various Account Manager Client Services job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Commercial Lines Account Manager

APR

Columbus, OH • On-site, Remote

$70K - $80K/yr

Full-time

Re-posted 10 days ago

Job description

Job Title: Commercial Lines Account Manager | Client Service Manager | CSR
Salary: $70k- $80k base salary
Location: Columbus, Ohio | Hybrid (willing to consider fully remote for the right candidate)

Job Overview:

The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts. This individual is the primary contact for our clients and is responsible for nurturing these relationships by understanding their needs, providing excellent service, and ensuring their coverage aligns with their business requirements.

Key Responsibilities:

  • Oversee and manage a book of commercial lines accounts, ensuring high levels of customer satisfaction.
  • Respond to client inquiries regarding policy and coverage promptly and professionally.
  • Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or additional lines of coverage.
  • Work closely with producers to market new business and negotiate renewals, ensuring optimal coverage/cost ratios.
  • Establish and maintain strong relationships with carrier representatives and underwriters.
  • Understand and utilize agency management software and carrier online rating portals efficiently.
  • Maintain accurate and detailed client and policy information within the agency management system.
  • Stay informed about changes in the insurance industry and engage in continuous professional development to enhance technical knowledge and capabilities.

Qualifications:

  • A minimum of 5-7 years of experience in commercial lines account management or related role in the insurance industry.
  • Property and Casualty license required.
  • Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.
  • Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.

All inquiries will be kept 100% Confidential

Apply directly to resume@aprcareers.com