Account Executive Software Sales Jobs in Riverside, CA

This is a remote position.

• Own achievement of team revenue objectives, including new business acquisition, renewals, expansion revenue, and customer retention targets.
  
• Drive predictable revenue growth through effective pipeline management, forecasting, and execution. Own monthly, quarterly, and annual revenue forecasts, proactively communicating risks, opportunities, and mitigation plans to executive leadership.
  
• Lead, mentor, and develop Account Executives and Account Managers to maximize individual and team performance.
  
• Establish clear performance expectations, goals, and accountability measures aligned with company objectives.
  
• Conduct regular one-on-one coaching sessions, performance reviews, and career development discussions.
  
• Develop talent pipelines and succession plans to support organizational growth.
  
• Address performance challenges through timely coaching, development plans, and corrective action when necessary.
  
• Foster a high-performance, customer-focused sales culture built on accountability, collaboration, and continuous improvement.
  

• Develop and maintain strong relationships with key Customer Stakeholders, ensuring a deep understanding of their business objectives, challenges, and success criteria.
  
• Proactively identify and mitigate customer risks while partnering with Customer Success and Support teams to drive satisfaction and long-term retention.
  
• Participate in executive-level customer meetings, renewal discussions, business reviews, and strategic account planning sessions.
  
• Build and maintain account growth plans that identify retention risks, adoption opportunities, and expansion potential.
  

• Drive customer adoption and value realization by monitoring and promoting key engagement metrics, including user growth, active users, platform utilization, quote activity, and AI feature usage.
  
• Identify opportunities to expand platform value within customer accounts and partner with customers to maximize business outcomes.
  
• Establish adoption benchmarks and monitor account-level usage trends to identify retention risks and growth opportunities.
  
• Collaborate with customers to develop action plans that increase adoption, improve operational outcomes, and maximize return on investment.
  

• Provide strategic coaching and support to Account Executives and Account Managers to improve sales effectiveness, customer outcomes, and revenue performance.
  
• Support new customer acquisition efforts through deal coaching, opportunity strategy, negotiation support, and sales process execution.
  
• Conduct regular pipeline, account, and forecast reviews to ensure alignment with revenue objectives and business priorities.
  
• Reinforce best practices in prospecting, customer engagement, solution positioning, value-based selling, and account growth.
  
• Support onboarding and continuous development of team members through training, mentoring, shadowing, and feedback.
  
• Serve as the primary escalation point for complex sales, customer, and account-related issues.
  
• Monitor pipeline health, opportunity progression, sales cycle effectiveness, and forecast accuracy across the organization.
  
• Ensure sufficient pipeline coverage and opportunity generation to achieve revenue targets.
  
• Maintain awareness of competitive solutions and coach team members on competitive positioning and differentiation strategies.
  

• Develop and maintain reporting on key performance indicators, including revenue attainment, customer retention, platform adoption, account health, pipeline coverage, forecast accuracy, and expansion opportunities.
  
• Deliver weekly, monthly, and quarterly performance reporting to Senior Leadership.
  
• Ensure CRM data integrity and consistent documentation of customer interactions, opportunities, forecasts, and account activities.
  
• Assess and report account health, customer risk factors, retention forecasts, and expansion opportunities on a monthly and quarterly basis.
  
• Analyze trends, identify causes of performance challenges, and recommend corrective actions to improve business outcomes.
  

• Maintain a deep understanding of the software platform, its capabilities, and its application within the wholesale distribution industry.
  
• Leverage product expertise to support solution positioning, customer adoption, and revenue growth initiatives.
  
• Partner with Product, Customer Success, Marketing, Implementation, and Support teams to communicate customer feedback, improve customer outcomes, and influence future product enhancements.
  

• Develop a thorough understanding of customer business processes, workflows, operational challenges, and strategic goals.
  
• Tailor recommendations and solution strategies to align with each customer's unique business requirements and objectives.
  
• Identify opportunities to improve customer efficiency, productivity, and overall business outcomes through expanded platform utilization.
  

• Develop and share best practices, training materials, and educational content that help customers maximize value from the platform.
  
• Conduct training sessions, webinars, workshops, and customer education initiatives to improve adoption and proficiency.
  
• Collaborate with internal teams to improve customer onboarding and enablement programs.
  

• Maintain awareness of industry trends, market developments, competitor offerings, and emerging technologies.
  
• Share relevant insights with customers and internal teams to support innovation, customer success, and competitive differentiation.
  
• Serve as a trusted advisor by connecting industry best practices to customer business objectives.
  
• Provide market and customer feedback to leadership to support product strategy, go-to-market initiatives, and organizational planning.
  

• Ensure proactive and consistent executive and operational engagement across customer accounts through structured communication and business review processes.
  
• Monitor customer satisfaction metrics and feedback, taking appropriate action to address concerns and improve customer outcomes.
  
• Partner with internal teams to resolve customer issues and ensure a positive customer experience.
  

• Track progress toward individual, team, and organizational objectives using clearly defined performance metrics.
  
• Develop and maintain customer and team scorecards that measure key success indicators and support data-driven decision-making.
  
• Regularly review performance results and implement improvement plans where necessary.
  

• Travel as needed to customer sites, industry events, and company meetings to support revenue growth, customer retention, and strategic relationship development.
  

• Proactive and Self-Motivated: Ability to work independently with a focus on achieving measurable results.
  
• Performance Tracking & Accountability: Precision in tracking and reporting on metrics that impact customer satisfaction and business growth.
  
• Curiosity and Learning: An eagerness to learn and grow, both in terms of product knowledge and industry expertise.
  
• Resilience: Ability to handle setbacks or challenges with a positive and solution-oriented mindset.
  
• Proven record of delivering high quality presentations and business proposals/contracts under tight timelines.
  
• Highly organized in planning and time management, with the ability to multi- task.
  

• Medical, Dental, and Vision - PSC pays 100% of all qualifying employee medical premiums and 50% for qualifying dependents
  
• Insurance options for Employee Assistance Programs, Basic Life Insurance, Short/Long Term Disability and more.
  
• 401(k) and 401(k) matching
  
• PTO, Sick Time, and Paid Holidays
  
• Education Assistance
  
• Pet Insurance
  
• Membership discounts and other perks/services at qualifying gyms like Anytime Fitness, 24-Hour Fitness, and more
  
• Financial Perks and Discounts