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Accessibility Program Manager Jobs in Baltimore, MD

Senior Program Control Analyst

Columbia, MD ยท On-site

$120K - $160K/yr

Collaborate with project managers to develop accurate project forecasts and budgets, to include ... Accessibility/Accommodation: If because of a medical condition or disability you need a reasonable ...

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Accessibility Program Manager information

See Baltimore, MD salary details

$38.3K

$106.8K

$156K

How much do accessibility program manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for accessibility program manager in Baltimore, MD is $106,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $131,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Accessibility Program Manager, and why are they important?

To thrive as an Accessibility Program Manager, you need a solid understanding of accessibility standards (such as WCAG), program management experience, and often a background in UX, web development, or related fields. Familiarity with accessibility testing tools, project management platforms (like Jira or Asana), and certifications such as CPACC or WAS are commonly expected. Exceptional communication, leadership, and stakeholder management skills help drive organizational change and foster inclusive collaboration. These skills and qualities ensure effective implementation of accessibility initiatives, compliance with legal standards, and improved experiences for all users.

What are Accessibility Program Managers?

Accessibility Program Managers are professionals who oversee and coordinate initiatives to ensure products, services, and environments are accessible to people with disabilities. They develop strategies, set standards, and collaborate with various teams to implement accessibility best practices across an organization. Their role often includes policy development, training, monitoring compliance, and advocating for accessibility improvements. They play a crucial part in promoting inclusive design and ensuring that digital and physical spaces meet legal and ethical accessibility standards.

What is the difference between Accessibility Program Manager vs Accessibility Specialist?

AspectAccessibility Program ManagerAccessibility Specialist
CredentialsCertifications like IAAP CPACC or CP, relevant experienceSimilar certifications, often entry to mid-level
Work EnvironmentOversees programs, manages teams, strategic planningExecutes accessibility testing, audits, and compliance tasks
Employer & Industry UsageUsed in large organizations, tech, and government sectorsCommon in various industries, including tech and education
Search & Comparison IntentUnderstanding managerial roles, program scopeFocus on specific accessibility tasks and skills

The Accessibility Program Manager typically oversees accessibility initiatives, manages teams, and develops strategies, while the Accessibility Specialist focuses on executing accessibility testing and compliance tasks. Both roles require relevant certifications and are vital in ensuring digital accessibility across organizations.

How does an Accessibility Program Manager typically collaborate with cross-functional teams to ensure digital accessibility standards are met?

As an Accessibility Program Manager, you'll work closely with product managers, designers, developers, and quality assurance teams to embed accessibility into every stage of the product lifecycle. This often involves providing training, reviewing designs and code for compliance, and creating clear processes for reporting and resolving accessibility issues. Regular communication and building strong relationships across departments are key to ensuring accessibility is prioritized and understood company-wide. You may also facilitate user testing with people with disabilities to gather real-world feedback and continuously improve accessibility efforts.
What are popular job titles related to Accessibility Program Manager jobs in Baltimore, MD? For Accessibility Program Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Accessibility Program Manager jobs in Baltimore, MD look for? The top searched job categories for Accessibility Program Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Accessibility Program Manager jobs? Cities near Baltimore, MD with the most Accessibility Program Manager job openings:
Infographic showing various Accessibility Program Manager job openings in Baltimore, MD as of July 2026, with employment types broken down into 74% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $106,777 per year, or $51.3 per hour.
Instructional Design Program Manager

Instructional Design Program Manager

Relativity

Baltimore, MD โ€ข On-site

Other

Posted 12 days ago


Job description

Posting Type

Remote

Job Overview

The Instructional Design Program Manager is a senior practitioner who designs, scales, and continuously improves learning programs that drive customer adoption, accelerate time-to-value, and deliver measurable business impact. This role is for someone who applies generative AI and agentic workflows as practical tools in how learning gets built, personalized, and improved-not just experimentation.
At this level, you operate at the intersection of learning strategy, AI-augmented development, and program execution. You bring a strong point of view on instructional design practice, contribute to where the function is going, and apply that thinking consistently in your work.

Job Description and Requirements

Program and Strategic Leadership

  • Own one or more instructional design programs or portfolios from intake through measurement and iteration, treating them as living systems rather than project deliverables.

  • Translate business priorities into outcome-based learning strategies with clear roadmaps and defined success metrics tied to adoption, efficiency, and customer impact.

  • Use AI-assisted data synthesis, learner signals, and performance analytics to make faster, better-informed trade-off recommendations across scope, timeline, and resources.

  • Identifyand surface opportunities to expand program value through intelligent content reuse, automated personalization, and adaptive delivery.

AI-Augmented Design and Systems Thinking

  • Build learning programs with generative AI as a corecomponent, applying LLM-assisted content development, automated localization, intelligent content refresh, and AI-driven quality review as standard practice.

  • Design and implement agentic workflows that reduce manual effort in content creation, SME review cycles, translation, accessibility remediation, and learner support.

  • Build modular, prompt-driven content systems where generative AI can extend, update, and personalize assets at scale without proportional human effort.

  • Evaluate emerging AI tools, agents, and platforms and provide recommendations using a clear framework for responsible use, output quality, andbiasmitigation.

  • Apply and uphold governance practices for AI-generated learning content, includingreviewcheckpoints, accuracy standards, and transparency with learners.

Instructional Design Leadership

  • Advance modern instructional design practice, including AI-assisted authoring, dynamic content models, and agent-supported learner experiences such as on-demand coaching, simulated practice, and intelligent job aids.

  • Ensure all learning solutions are workflow-aligned, outcome-oriented, and designed for real customer contexts rather than generic skill coverage.

  • Apply and help evolve design standards that improve quality, efficiency, and reuse, and that are compatible with AI-assisted development pipelines.

  • Review and provide input on high-impact learning solutions to ensure they are scalable, effective, and responsibly built.

  • Mentor instructional designers on prompt engineering, AI toolselection, responsible generation practices, and the evolving boundaries of human vs. AI authorship.

Execution and Delivery

  • Lead the shift from manual, course-based production to AI-assisted, modular, continuously evolving learning ecosystems within your program portfolio.

  • Use agentic tools to automate repeatable tasks: content audits, gap analysis, metadata tagging, assessment generation, and personalization logic.

  • Improve discoverability and learner experience through AI-powered content recommendations, adaptive learning paths, and conversational learning interfaces.

  • Partner with subject matter experts using AI-assisted interview and synthesis workflows to accelerate knowledge capture without sacrificing depth or accuracy.

  • Use learner behavior data,completionsignals, and AI-generated insights to continuously refine programs.

Stakeholder Partnership and Influence

  • Partner cross-functionally to align learning investment to business priorities, with a clear AI strategy narrative for senior audiences.

  • Provide well-reasoned recommendations on what gets built, how it is delivered, and where AI can close gaps faster than traditional development.

  • Serve as atrustedvoice on the responsible use of generative AI in learning, including what it can and cannot do well, and how to communicate that to stakeholders and learners.

  • Representthe Customer Education function as a driver of adoption, efficiency, and growth.

Qualifications and Experience

  • Deepexpertisein instructional design, adult learning theory, and assessment, applied at a program or portfolio level.

  • Demonstrated hands-on experience using generative AI tools (such as Claude, ChatGPT, Gemini, or similar) in real instructional design workflows, not just experimentation.

  • Experience designing or implementing agentic workflows that automate meaningful parts of the content development or learner support lifecycle.

  • Strong ability to connect learning programs to business outcomes and evaluate ROI with rigor.

  • Track recordof improving scalability, efficiency, or innovation in learning programs through systems thinking.

  • Excellent communication and stakeholder management skills, including the ability to present AI strategy and responsible use clearlytosenior leaders.

  • Proven ability to mentor instructional designers on both craft and emerging technology.

  • Strong program management skills: prioritization, risk management, and delivery in fast-moving environments.

  • Proficiencywith LMS platforms, modern authoring tools, and AI-powered content development platforms.

  • Comfortoperatingin ambiguity and evolving practice as the technology landscape shifts.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$92,000 and $138,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Adult Learning Theory, Content Development, Curriculum Development, Instructional Design, Learning Management, Learning Management Systems (LMS), Learning Theory, Performance Improvements, Program Management, Training Delivery