ZipRecruiter

Log In

1

Abuse Hotline Jobs (NOW HIRING)

previous page

Showing results 41-60

All JobsAbuse Hotline Jobs

Abuse Hotline information

See salary details

$36K

$59.7K

$79.5K

How much do abuse hotline jobs pay per year?

As of Aug 12, 2026, the average yearly pay for abuse hotline in the United States is $59,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What is an abuse hotline?

An Abuse Hotline job involves answering calls from individuals experiencing or reporting abuse, providing them with support, resources, and guidance. Hotline workers listen compassionately, assess the situation, and offer appropriate next steps, such as connecting callers to emergency services, shelters, or counseling. The role requires strong communication skills, emotional resilience, and knowledge of legal and social support systems.

What are the key skills and qualifications needed to thrive in the abuse hotline position?

To thrive as an Abuse Hotline operator, you need strong listening skills, crisis intervention training, and familiarity with social services resources, often backed by a background in social work or psychology. Experience with case management systems, call center software, and certifications such as crisis intervention or trauma-informed care are typically helpful. Compassion, emotional resilience, and clear communication help individuals excel in supporting callers through high-stress situations. These skills are vital for ensuring caller safety, accurate information delivery, and effective linkage to further resources.

What are the typical challenges faced by abuse hotline operators, and how are they supported in managing them?

Abuse Hotline operators often handle emotionally charged and urgent calls, which can be both demanding and stressful. To help manage these challenges, most organizations provide ongoing training, access to mental health support, and regular supervision or debriefing sessions. Operators usually work in supportive environments with a collaborative team structure so they can consult with supervisors or social workers as needed. This support system helps ensure the well-being of staff while maintaining a high standard of care for those seeking help.

More about Abuse Hotline jobs
What cities are hiring for Abuse Hotline jobs? Cities with the most Abuse Hotline job openings:
What are the most commonly searched types of Abuse Hotline jobs? The most popular types of Abuse Hotline jobs are:
What states have the most Abuse Hotline jobs? States with the most job openings for Abuse Hotline jobs include:
What job categories do people searching Abuse Hotline jobs look for? The top searched job categories for Abuse Hotline jobs are:
Abuse Hotline jobs near you
Infographic showing various Abuse Hotline job openings in the United States as of August 2026, with employment types broken down into 3% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $59,688 per year, or $28.7 per hour.

Child Welfare Specialist I/II/III - Hotline

Oklahoma Human Services

Oklahoma City, OK • On-site

$37K - $43K/yr

Full-time

Re-posted 3 days ago

Oklahoma Department Of Human Services rating

6.3

Company rating: 6.3 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

758th of 844 rated public administrative organizations

Job description

This position is located in Oklahoma City, Oklahoma.
This opening is for the Oklahoma Child Abuse and Neglect Hotline, a 24/7/365 operation. This position is responsible for receiving and processing concerns alleging abuse or neglect made by the public to the Child Abuse and Neglect Hotline.
Extensive training will be provided to new employees.
Annual Salary
  • Level I H23A: $37,280.75 + Full State Employee Benefits
  • Level II H23B: $40,077.79 + Full State Employee Benefits
  • Level III H23C: $43,968.62 + Full State Employee Benefits

Applicants who possess a Master's Degree in Social Work will be entitled to a salary incentive of an additional 5%.
Applicants who possess a Master's Degree in Social Work will be entitled to a salary incentive of an additional 5%.
This is an in-office position.
Multiple shifts available
All shifts may work Holidays if during their shift.
Minimum Qualifications
Child Welfare Specialist, Level I
  • Completion of 90 hours from an accredited college or university.
  • OR 3 years of experience related to child welfare work.
  • OR A combination of education and experience.

Child Welfare Specialist, Level II
  • A bachelor's degree (in any field) to qualify.
  • OR One year of experience as a Child Welfare Specialist.

Child Welfare Specialist, Level III
  • A Master's degree.
  • OR a Bachelors Degree plus one year of experience as a Child Welfare Specialist.
  • OR Two years of experience as a Child Welfare Specialist.

Job Duties
All New Employees will complete the Child Welfare Core Academy Training Program
  • Position works closely with Child Protective Services to screen and analyze reports of suspected abuse, neglect, and threats to a child's safety that are received by the 24 hour statewide Oklahoma Child Abuse and Neglect Hotline.
  • Assists the caller with providing information regarding the alleged child abuse or neglect; interprets what child abuse or neglect is to the caller; identifies possible child abuse or neglect; and gathers sufficient information to make decisions about the alleged abuse or neglect.
  • Documents and processes reports received at the Hotline in the Child Abuse and Neglect Information System (KIDS); determines if the allegations require an emergency response and notifying district Child Welfare Services (CWS) personnel immediately when an emergency response is necessary

Travel is Occasional - Must possess a valid driver's license and must maintain required car insurance. State vehicles will be available for use to carry out the duties of the position.
Click here to see what it is like to work in Child Welfare.
If you have questions, please contact [email protected]
OKDHS is a Fair Chance Employer.
This is a position in the Oklahoma Civil Service.
Announcement Number: 26-BC184
83011457/JR63420, 83011413/JR63498, 83011835/JR57617, 83002905/JR63342

What Oklahoma Department Of Human Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply