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Live In Abuse Hotline Jobs (NOW HIRING)

CHILDHELP

Hotline Counselor PT

Scottsdale, AZ · On-site

Provides Counseling Services Via Digital Services Provides digital support services (text and live ... child abuse, neglect, and legal reporting requirements and applies knowledge to the work in ...

CHILDHELP

Hotline Counselor FT

Scottsdale, AZ · On-site

... abuse. This position is hybrid in the Phoenix area (training will be done onsite at our ... Provides digital support services (text and live chat) and appropriate counseling using the ...

New

CHILDHELP

Intern, Childhelp Hotline

Scottsdale, AZ · On-site

$15.25 - $20.25/hr

Provide crisis counseling and resources to help-seekers contacting the Childhelp National Child Abuse Hotline. Assists Clinical Program Manager and other Hotline Leaders in special projects. This is ...

ComForCare

Live In Caregiver

Warrington, PA · On-site

$190 - $210/day

Child Abuse Clearance * Driver History * Drug Testing Compensation: $190.00 - $210.00 per day Live ... Are never alone in the field - support is always available. * Thoughtfully matched with clients ...

Redwood

Live In Caregiver - Redmond

Bellevue, WA · On-site

$5.1K - $6.0K/mo

SAILS Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be ... Live In Caregiver Monthly Rate: $5,100.00 - 6,000.00 Job Status : Full Time Work Base : Redmond ...

Redwood

Live In Caregiver - Sammamish

Sammamish, WA · On-site

$5.1K - $6.0K/mo

SAILS Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be ... Live In Caregiver Monthly Rate: $5,100.00 - 6,000.00 Job Status : Full Time Work Base : Sammamish ...

Boys Town

Live-In Houseparents

Oviedo, FL · On-site

$100K/yr

Live on-site in a Boys Town Family Home and provide direct care for 6-8 at-risk youth through ... Attends safety and abuse risk management training as assigned. * Adheres to procedures related to ...

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Live In Abuse Hotline information

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$77.5K

$112.2K

$179.5K

How much do live in abuse hotline jobs pay per year?

As of Aug 10, 2026, the average yearly pay for live in abuse hotline in the United States is $112,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What is the difference between Live In Abuse Hotline vs Crisis Counselor?

AspectLive In Abuse HotlineCrisis Counselor
CredentialsTypically requires training in crisis intervention, communication skills, and sometimes certification in abuse preventionRequires similar training, often with certifications in crisis management, mental health, or counseling
Work EnvironmentRemote or call-center setting, available 24/7, often on a volunteer or paid basisOffice or remote, providing ongoing support to individuals in crisis, may involve longer-term client engagement
Employer & IndustryNonprofits, helplines, social services focused on abuse prevention and interventionHealthcare, mental health agencies, social services

The main difference is that Live In Abuse Hotlines focus on immediate crisis intervention via phone or online, often with a focus on abuse cases, while Crisis Counselors provide ongoing emotional support and mental health assistance. Both roles require crisis management skills and training but differ in scope and work setting.

More about Live In Abuse Hotline jobs
What cities are hiring for Live In Abuse Hotline jobs? Cities with the most Live In Abuse Hotline job openings:
What are the most commonly searched types of Abuse Hotline jobs? The most popular types of Abuse Hotline jobs are:
What states have the most Live In Abuse Hotline jobs? States with the most job openings for Live In Abuse Hotline jobs include:
What job categories do people searching Live In Abuse Hotline jobs look for? The top searched job categories for Live In Abuse Hotline jobs are:
Live In Abuse Hotline jobs near you
Infographic showing various Live In Abuse Hotline job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $112,233 per year, or $54 per hour.

CHILD ABUSE HOTLINE REPRESENTATIVE

State of Arkansas

Little Rock, AR • On-site

$43K - $63K/yr

Full-time

Posted 4 days ago

State Of Arkansas rating

7.4

Company rating: 7.4 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

33rd of 50 rated states

Job description

Position Number: 22089776
County: Pulaski
Posting End Date: August 13, 2026
Anticipated Starting Salary: 43088
((section))
The Department of Public Safety's mission is to enhance the safety and security of all Arkansans through ethical, character-driven behavior that promotes professionalism, clear communication, and accountability while serving as the state's premier public safety agency.
The hotline is operated 24 hours a day - 7 days a week with operators specially trained to process reports of Child Maltreatment.
The Child Abuse Hotline Representative answers the established statewide toll-free number to receive information regarding the allegations of Child Abuse and Neglect by state law (ACT) 12-18-101
Position Information
Job Series: Internal Affairs - Career Path
Classification: Child Abuse Hotline Representative
Class Code: SIA04P
Pay Grade: SGS04
Salary Range: $43,088 - $63,770
Job Summary
The Child Abuse Hotline Representative serves as the first point of contact for individuals reporting suspected child abuse, neglect, or maltreatment in Arkansas. This role requires strong communication, active listening, and critical thinking skills to assess the urgency of incoming reports and ensure accurate information is documented.
Primary Responsibilities
Answer inbound calls related to suspected child abuse, neglect, or maltreatment.Gather critical details from callers, including nature of the concern, individuals involved, and location information.Assess reports based on Arkansas child welfare laws and agency guidelines to determine if cases meet the threshold for investigation.Maintain composure and professionalism while handling calls involving distressed individuals, emergency situations, or difficult subject matter.Accurately record caller information and case details in the agency's database.Ensure confidentiality and compliance with data protection policies.Prepare written summaries and reports for child welfare investigators and law enforcement as needed.Provide appropriate referrals to law enforcement, social services, medical professionals, or mental health resources when necessary.Escalate emergency cases to supervisors or field investigators for immediate intervention.Coordinate with internal departments and external agencies to facilitate case reviews.Handle follow-up inquiries while maintaining proper discretion.Ensure compliance with mandatory reporting laws and ethical standards.
Knowledge and Skills
Strong verbal and written communication skills to document and relay sensitive information clearly.Ability to remain calm, empathetic, and non-judgmental when speaking with distressed callers.Active listening skills to extract key details from callers while showing compassion.Ability to assess the urgency of cases and make quick, sound decisions.Strong attention to detail to identify risk factors and ensure accurate documentation.Problem-solving skills to determine appropriate next steps for reports.Proficiency in data entry, case management software, and telephone systems.Ability to multi-task, prioritize calls, and manage high call volumes effectively.Strong organizational skills to track reports and follow standard operating procedures.Ability to handle emotionally charged conversations and high-pressure situations.
Minimum Qualifications
At least six months of experience in a call center, social services, law enforcement, crisis response, or a related field.
Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.
Licensure/Certifications
N/AOTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

What State Of Arkansas employees say

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About State of Arkansas

Sourced by ZipRecruiter

The "State of Arkansas" is not a company but the governmental body of the U.S. state of Arkansas. Its primary operations are situated in the state's capital, Little Rock. As a governmental entity, its services span various domains including education, health, businesses, transportation, and environment, among others. Its mission revolves around serving the needs of the Arkansas citizens, ensuring their safety, health and welfare, overseeing the state's resources, and contributing to the overall prosperity and quality of life in the state. The state government has achieved various milestones improving the local infrastructure, health facilities, and implementing progressive policies for the betterment of the communities.

Company size

10,000+ Employees

Headquarters location

Little Rock, AR, US

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