ZipRecruiter

Log In

1

Abbott Customer Service Jobs (NOW HIRING)

Abbott

Customer Service III

Lake Forest, IL · On-site

Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs. * Published on 21 Aug 2026, 7:09 PM

Abbott

Senior Supervisor, Customer Service

Richmond, VA · On-site

$19 - $26.25/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... This role drives customer satisfaction and service performance to strengthen the Abbott brand by ...

Abbott

Senior Supervisor, Customer Service

Richmond, VA · On-site

$19 - $26.25/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... This role drives customer satisfaction and service performance to strengthen the Abbott brand by ...

Abbott Laboratories

$87 - $173/hr

Descritivo de CargoAbout Abbott Abbott is a global healthcare leader, creating breakthrough science ... This role drives customer satisfaction and service performance to strengthen the Abbott brand by ...

Abbott Laboratories

$83 - $167/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... Services accounts, suggests and presents new products, and takes orders. Promotes the process of ...

New

Abbott Laboratories

WI · On-site

$83 - $167/hr

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our ... Services accounts, suggests and presents new products, and takes orders. Promotes the process of ...

New

previous pagenext page

Showing results 21-40

All JobsBusiness JobsAbbott Customer Service Jobs

Abbott Customer Service information

See salary details

$9

$18

$26

How much do abbott customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for abbott customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Abbott Customer Service?

An Abbott Customer Service job involves assisting customers with inquiries, product information, troubleshooting, and order processing. Representatives ensure customer satisfaction by providing prompt and accurate responses via phone, email, or chat. They may also handle complaints, process returns, and collaborate with internal teams to resolve issues. Strong communication, problem-solving skills, and knowledge of Abbott's products are essential for success in this role.

What do Abbott Customer Service representatives do?

Abbott Customer Service representatives regularly assist customers with product-related inquiries, order statuses, troubleshooting, and account management, ensuring all questions are resolved promptly and accurately. They may also coordinate with internal teams such as sales, logistics, or technical support to address more complex customer needs. The fast-paced environment means you'll handle a variety of situations, from processing returns and exchanges to providing guidance on product usage. This diversity not only keeps the workday dynamic but also provides valuable experience in customer relations and problem-solving.

What skills and qualifications are needed for Abbott Customer Service?

To thrive as an Abbott Customer Service professional, you need a solid understanding of customer support principles, product knowledge, and problem-solving abilities, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in Microsoft Office Suite are commonly required in this role. Strong interpersonal communication, patience, and adaptability help individuals excel when handling diverse customer inquiries and concerns. These skills and qualifications are crucial for building trust with clients, ensuring accurate information delivery, and maintaining Abbott's reputation for quality service.

How to become an Abbott customer service representative?

To become an Abbott customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service and familiarity with medical or healthcare products can be advantageous, and some roles may require training on specific company systems or products.
More about Abbott Customer Service jobs

What cities are hiring for Abbott Customer Service jobs?

Cities with the most Abbott Customer Service job openings:

What states have the most Abbott Customer Service jobs?

States with the most job openings for Abbott Customer Service jobs include:

What job categories do people searching Abbott Customer Service jobs look for?

The top searched job categories for Abbott Customer Service jobs are:

Abbott Customer Service jobs near you
Infographic showing various Abbott Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service III

Abbott

Lake Forest, IL • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

171st of 546 rated manufacturers

Job description

Title: Customer Service III
Location: Lake Forest, Illinois
Duration: 12 Months
100% Onsite
Duties:
  • 3-5 year of experience is required and a 4-year equivalent college degree.
  • Takes inbound/outbound calls and emails to provide information to health care customers.
  • Utilizes a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality. Can organize and handle calls and emails with speed and accuracy.
  • Can work with complex computer applications and resource materials.
  • Must be able to multitask and use critical thinking skills.
  • Must have proven skills in the following PC software products Microsoft software suite (Excel, Outlook, Word, Teams).
  • Preferred having SAP or some ERP experience and some background in the healthcare industry.
Top 5 skills:
  • Ability to problem solve and critically think
  • Able to multitask between different platforms, able to jump back and forth between customer calls and emails
  • Basic computing skills and understanding of Windows, Microsoft, and other frequently used computer systems
  • Must be able to follow standard operating procedures, but also know when to ask for help
  • Must understand the culture and be a good team player Skills sets previous worker did not have:
  • Unable to follow SOPs
  • Unable to switch between different type or orders/ customer needs
  • Must score an 80% or higher on all training assessments
  • Easily overwhelmed with workload
  • Lacked basic computer skills
Consultants Eligible Benefits Upon Waiting Period:
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account (for High-Deductible Health Plans)
  • Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
  • Supplemental Life Insurance
  • Short Term Disability (coverage varies by state)
  • Long Term Disability
  • Critical Illness, Hospital coverage, Accident Insurance
  • MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
  • 401(k)
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
  • Published on 21 Aug 2026, 7:09 PM

What Abbott employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply