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Primary Location: University Hospital - UMCAddress: 530 South Jackson Street Louisville, KY 40202 Shift: First Shift (United States of America)Job Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.Job Description:

The Laboratory Supervisor position will provide technical leadership for the department supervised. The position will be responsible for test development, Quality Control, Quality Assurance, workflow coordination, department training and orientation, supervision of the technical and non-technical employees, and interaction with vendors. The Laboratory Supervisor shall maintain laboratory standards with accrediting bodies including, but not limited to AABB, CAP, CDC, CLIA, FACHT, FDA, JCAHO, and HCFA. Technical competence and good judgment are required as errors could result in serious consequences to patients.
Essential Functions:
Completes and submits all Evaluations to the Laboratory Manager (includes Initial competency and skills assessment/validation)
Performs direct observation and ensures competency for all department staff
Monitors, trends, and reports all Quality Improvement indicators
Recommends and implements improvements necessary to achieve operational goals and to improve patient outcomes. Monitors quality control and proficiency testing for department
Ensures that accreditation standards are met for department in accordance with CAP, JCAHO, CLIA, AABB, FDA, OSHA, etc
Demonstrates comprehension of all procedures within the department as defined in the Procedure Manuals. Reviews Manuals biannually, revises procedures as necessary
Reviews test results, evaluates and resolves discrepancies. Investigates physician complaints
Distributes workload to section staff taking into consideration priority of work and skill of the employee
Prepares staff schedule to ensure adequate department coverage
Maintains staffing for call-ins or other unusual circumstances
Maintains an adequate reagent and supply inventory in the department
Evaluates new technologies for the section in conjunction with the Medical Director of the department
Collaborates with Manager and other Supervisors to meet the educational needs of the staff through presentations, educational materials, online learning, offsite meetings, etc
Makes recommendation to the Manager for hires, promotions, disciplinary actions and terminations
Meets regularly with section Medical Director and seeks involvement regarding capital purchases, operational, and technical issues
Shift Requirements:
Shift Length (in hours): 8
# Shifts/Week: 5
Overtime Required: Infrequently Sometimes Often

Other Functions:
Identifies and reports any safety hazards or concerns
Follows up on all safety events for department
Documents attendance and tardy activity for department staff
Communicates to staff consistently. Holds section huddles daily
Attends required department or hospital meetings
Serves in a problem solving role for the department
Assists in the orientation of new department employees as demonstrated by the completed orientation checklist in the employees personnel file
Makes suggestions for improvements of procedures and workflow
Maintains compliance with all company policies, procedures and standards of conduct
Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
Performs other duties as assigned

Additional Job Description:

Education:
MT(ASCP), MT(AMT), MT(HEW), qualified as a technologist under CLIA rules, or equivalent. (required)
Appropriate Bachelor's degree required to meet CLIA rules
Experience:
Four (4) years of hospital laboratory experience in department supervising (required)
Previous supervisory experience (preferred)
Previous experience with automated equipment in department supervising (preferred)
Certification:
MT(ASCP), MT(AMT), MT(HEW) (required)
Individuals that are newly certified beginning January 2004 must participate in the BOR Certification Maintenance Program
Specialty certification from American Society of Clinical Pathology (SBB,SC,SH,SM, SCYM, SMB) (preferred)
Job Competency:
Knowledge, Skills, and Abilities critical to this role:
Strong Customer service skills
Superior Organization skills
Excellent communication skills
Extreme attention to detail
Able to prioritize work duties
Skilled at remaining calm during periods of stress
Knowledge of College of American Pathology (ASCP), American Association of Blood Banks (AABB), and/or Food and Drug Administration (FDA) regulatory requirements

Language Ability:
Must be able to communicate effectively in both verbal and written formats
Must be able to present in front of small and large groups

Reasoning Ability:
Able to critically think through complex situations and process improvements
Able to assist others in developing clinical reasoning skills
Computer Skills:
Computer literate
Experience with Microsoft Word, Microsoft Excel, and Cerner EHR required
Additional Responsibilities:
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Maintains confidentiality and protects sensitive data at all times
Adheres to organizational and department specific safety standards and guidelines
Works collaboratively and supports efforts of team members
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
Honoring and caring for the dignity of all persons in mind, body, and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening, and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of UofL Health