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Aaa Dispatcher Jobs (NOW HIRING)

AAA Hoosier Motor Club

Dispatcher

Indianapolis, IN · On-site

$17.50/hr

ABOUT AAA HOOSIER: Since its creation in 1902, AAA has become one of North America's largest ... Knowledge of Contact Center and Dispatcher functions preferred. Connect with AAA Hoosier: Facebook ...

The Auto Club Group

Onsite Fleet Dispatcher

Naples, FL · On-site

Join The Team Committed To Driving Your Career Forward It's a great time to join AAA The Auto Club ... Assists coworkers and less-senior dispatchers as necessary. Required Qualifications Education:

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C & D Towing Specialists

Dispatcher

El Cajon, CA · On-site

$35K - $45K/yr

As a Dispatcher, you will be responsible for coordinating and dispatching our fleet of towing and ... Familiarity with AAA or other roadside assistance programs. * Team-building and leadership skills.

Any Hour Group

Dispatcher

Brighton, MI

AAA Service Network is a residential service company specializing in Electric, Plumbing, Heating ... As a Dispatcher , you'll play a crucial role in coordinating and managing service calls for our ...

AAA Auto Club Group

Fleet Dipatcher

West Columbia, SC · On-site

$16.86/hr

At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be ... A day-in-the-life of a Fleet Dispatcher As a Fleet Dispatcher, you will dispatch calls for ...

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How much do aaa dispatcher jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for aaa dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How much do AAA dispatchers make?

AAA dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and the employer. They often work in emergency roadside assistance environments, requiring good communication skills and knowledge of dispatch software.

What is the average salary for AAA remote jobs?

The average salary for a AAA dispatcher working remotely typically ranges from $35,000 to $50,000 per year, depending on experience, location, and company size. Remote dispatch roles often require strong communication skills and familiarity with dispatch software. Salaries can vary based on industry standards and specific employer policies.

What is an AAA Dispatcher job?

An AAA Dispatcher is responsible for coordinating roadside assistance and emergency services for AAA members. They receive inbound calls, assess the situation, and dispatch appropriate service providers such as tow trucks, locksmiths, or fuel delivery. The role requires strong communication skills, problem-solving abilities, and knowledge of geographic areas to ensure efficient service. AAA Dispatchers often work in fast-paced environments and must multitask while providing excellent customer service.

What does a typical shift look like for an AAA Dispatcher?

As an AAA Dispatcher, your typical shift involves answering calls from members in need of roadside assistance, coordinating with tow truck drivers and service providers, and utilizing dispatch software to track service requests and locations. You may work in a 24/7 call center environment, so shifts can include evenings, weekends, or holidays. Teamwork is essential, as you’ll collaborate closely with fellow dispatchers, drivers, and supervisors to ensure efficient and timely service. The fast-paced nature of the role requires the ability to multitask while staying calm and professional. This variety and interaction make each day dynamic and highly rewarding for those who enjoy problem-solving and helping people in need.

What are the key skills and qualifications needed to thrive in the Aaa Dispatcher position, and why are they important?

To excel as an AAA Dispatcher, you should have strong communication skills, attention to detail, and the ability to handle high-pressure situations, often supported by a high school diploma or equivalent. Proficiency with dispatch software, GPS tracking systems, and customer relationship management tools is commonly required. Exceptional problem-solving abilities, patience, and a customer-oriented attitude help set top candidates apart. These qualities are essential for ensuring timely roadside assistance and providing excellent service to AAA members in urgent situations.

Does AAA hire with no experience?

AAA dispatchers typically require some customer service or communication skills, but previous experience is not always mandatory. Training is often provided on the job to familiarize new employees with company procedures and dispatch software. Entry-level positions may be available for candidates willing to learn and demonstrate reliability.

How much does AAA pay towards towing?

As an AAA dispatcher, your role involves coordinating roadside assistance, but the specific amount AAA pays towards towing services varies based on membership level and location. Typically, AAA covers a portion of towing costs up to a certain limit, with members responsible for any additional charges. Employees should refer to company policies for exact reimbursement details.
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AAA Dispatcher jobs near you
Infographic showing various Aaa Dispatcher job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Dispatcher

Dispatcher

AAA Hoosier Motor Club

Indianapolis, IN • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

AAA Hoosier Motor Club rating

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

261st of 277 rated insurance

Job description

ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America's largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.
Here's What is in it for YOU:
  1. A company culture that provides training and learning opportunities.
  2. A brand that you can be proud to be part of.
  3. A culture that will challenge you to be your best.
  4. Health / Dental / Vision benefits.
  5. Corporate Incentive Plan (CIP)
  6. Paid Time Off.
  7. Paid Holidays.
  8. Company provided LTD & Life Insurance.
  9. Service Anniversary Recognition.
  10. Free AAA Plus Membership.
  11. Generous 401k w/ company match.
  12. Company provided HSA dollars.

Position Summary:
This role is dedicated to ensuring AAA members are sent the necessary resources to be rescued from their roadside emergency in a timely manner. This position involves managing service requests, coordinating with service facilities, and maintaining communication with various stakeholders. The ideal candidate is adaptable, detail-oriented, and committed to providing exceptional customer service.
Duties and Responsibilities:
  • Receive and process roadside service requests from members, our contact center team, and the Roadside Assistance Program.
  • Provide service following AAA Hoosier Motor Club guidelines that will provide our members with a totally satisfied experience.
  • Route service requests using various methods to service facilities.
  • Select and coordinate the movement of service vehicles according to departmental standards.
  • Demonstrate proficiency in computer systems and relevant technology.
  • Apply ERS policies and procedures to every member interaction and document all actions, including ETAs and status updates.
  • Communicate any deviations or issues to the manager.
  • Manage multiple list views efficiently and accurately.
  • Support management with the implementation of changes and training to ensure service accuracy.
  • Meet established response time goals, aiming for an average of less than 30 minutes.
  • Maintain positive and professional communication with members, employees, drivers, and service facilities.
  • Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs.
  • Participate in quality assurance activities by conducting member follow-up calls to assess experiences and expectations, aiming for a minimum of twelve (12) calls per hour.
  • Perform other duties as assigned by management.

Scheduled Shift:
Friday - Tuesday 2:00pm-10:30pm with Wednesday and Thursday off
Education and/or Experience Requirements:
Education:
High school diploma or general education degree, (GED), required.
Experience:
One (1) year related experience and/or training; or equivalent combination of education and experience. Knowledge of Contact Center and Dispatcher functions preferred.
Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com

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