ZipRecruiter

Log In

1

Aaa Dispatcher Jobs (NOW HIRING)

AAA Auto Club Group

Fleet Dipatcher

West Columbia, SC

$16.86/hr

At AAA The Auto Club Group (ACG), youwill findthat you can have a fulfilling career and will be ... A day-in-the-life of aFleet Dispatcher As aFleet Dispatcher, you will dispatch calls for emergency ...

next page

Showing results 1-20

All JobsAaa Dispatcher Jobs

AAA Dispatcher information

See salary details

$11

$22

$33

How much do aaa dispatcher jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for aaa dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How much do AAA dispatchers make?

AAA dispatchers typically earn between $30,000 and $45,000 annually, depending on experience, location, and the employer. They often work in emergency roadside assistance environments, requiring good communication skills and knowledge of dispatch software.

What is the average salary for AAA remote jobs?

The average salary for a AAA dispatcher working remotely typically ranges from $35,000 to $50,000 per year, depending on experience, location, and company size. Remote dispatch roles often require strong communication skills and familiarity with dispatch software. Salaries can vary based on industry standards and specific employer policies.

What is an AAA Dispatcher job?

An AAA Dispatcher is responsible for coordinating roadside assistance and emergency services for AAA members. They receive inbound calls, assess the situation, and dispatch appropriate service providers such as tow trucks, locksmiths, or fuel delivery. The role requires strong communication skills, problem-solving abilities, and knowledge of geographic areas to ensure efficient service. AAA Dispatchers often work in fast-paced environments and must multitask while providing excellent customer service.

What does a typical shift look like for an AAA Dispatcher?

As an AAA Dispatcher, your typical shift involves answering calls from members in need of roadside assistance, coordinating with tow truck drivers and service providers, and utilizing dispatch software to track service requests and locations. You may work in a 24/7 call center environment, so shifts can include evenings, weekends, or holidays. Teamwork is essential, as you’ll collaborate closely with fellow dispatchers, drivers, and supervisors to ensure efficient and timely service. The fast-paced nature of the role requires the ability to multitask while staying calm and professional. This variety and interaction make each day dynamic and highly rewarding for those who enjoy problem-solving and helping people in need.

What are the key skills and qualifications needed to thrive in the Aaa Dispatcher position, and why are they important?

To excel as an AAA Dispatcher, you should have strong communication skills, attention to detail, and the ability to handle high-pressure situations, often supported by a high school diploma or equivalent. Proficiency with dispatch software, GPS tracking systems, and customer relationship management tools is commonly required. Exceptional problem-solving abilities, patience, and a customer-oriented attitude help set top candidates apart. These qualities are essential for ensuring timely roadside assistance and providing excellent service to AAA members in urgent situations.

Does AAA hire with no experience?

AAA dispatchers typically require some customer service or communication skills, but previous experience is not always mandatory. Training is often provided on the job to familiarize new employees with company procedures and dispatch software. Entry-level positions may be available for candidates willing to learn and demonstrate reliability.

How much does AAA pay towards towing?

As an AAA dispatcher, your role involves coordinating roadside assistance, but the specific amount AAA pays towards towing services varies based on membership level and location. Typically, AAA covers a portion of towing costs up to a certain limit, with members responsible for any additional charges. Employees should refer to company policies for exact reimbursement details.
More about AAA Dispatcher jobs
What cities are hiring for Aaa Dispatcher jobs? Cities with the most Aaa Dispatcher job openings:
What states have the most Aaa Dispatcher jobs? States with the most job openings for Aaa Dispatcher jobs include:
What job categories do people searching Aaa Dispatcher jobs look for? The top searched job categories for Aaa Dispatcher jobs are:
AAA Dispatcher jobs near you
Infographic showing various Aaa Dispatcher job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Fleet Supervisor - 2nd Shift

Fleet Supervisor - 2nd Shift

AAA Club Alliance, Inc.

Perrysburg, OH • On-site

$48K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AAA Club Alliance rating

7.1

Company rating: 7.1 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

227th of 277 rated insurance

Job description

The AAA Perrysburg Fleet is seeking an experienced Fleet Supervisor for 2nd Shift! This individual will be responsible for managing day-to-day operations at our Fleet Office and working directly with drivers and other supervisors to make sure we've got our members covered. We're looking for a team-oriented individual with strong customer service and coaching experience.
Fleet Address: 8350 Fremont Pike, Perrysburg OH 43551
This Supervisor will work a Full Time 2nd Shift schedule with Fridays and Saturdays off. Hours to be determined.
Minimum Qualifications:
  • Associate degree with major course work in business, organizational management or related field or equivalent.
  • 5+ years' work experience in an automotive or dispatch environment or 5 years of experience in a fast paced, high volume customer service or sales role or the combination of automotive/mechanical and customer service/sales experience.
  • 1+ years' leadership or supervisory experience.
  • Satisfactory completion of nationally recognized towing certification program such as the International Institute of Towing and Recovery (IITR) and Battery, Battery Warranty, Battery Sales and On-the-Go training classes in accordance with timelines established by AAA Club Alliance and AAA National Quality Standard 2.
  • Must possess and maintain a valid State Driver's License.
  • Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
  • Ability to operate passenger vehicles and trucks with automatic and manual transmissions.
  • Must attain and maintain all state and local licensing requirements.

To the qualified candidate, we offer:
  • The starting base compensation for this position is $48,726 to $62,176 annually. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience.
  • Monthly bonus potential based on team performance
  • Paid Time Off
  • 8 Paid Holidays
  • 401(k) plan
  • Medical, Dental and Vision Coverage
  • FREE Life Insurance
  • FREE AAA Membership (your choice of a Classic, Plus or Premium)
  • Tuition Reimbursement

The primary duties of the Roadside Assistance Club Fleet Supervisor are:
  • Assist Roadside Assistance (RA) Club Fleet Management with the effective operation of AAA Club Alliance location(s), providing leadership to the RA Club Fleet drivers, dispatch and administrative staff, ensure staffing levels, performance and sales goals are met or exceeded.
  • Achieve and maintain consistent high-quality performance in the investigation and resolution of member/Roadside Assistance Programs (RAP) customer concerns, and to meet/exceed AAA Quality Standards and AAA Club Alliance standards.
  • Deliver extraordinary customer service to AAA members, RAP customers, and other AAA customers.
  • Utilize the RA Call Receiving and Dispatching system, monitor facility performance and service goals, and ensure both are met or exceeded.
  • Supervise assigned Club Fleet Associates and operations efficiently to ensure that productivity measurements for revenue, sales and contractor expense savings off-sets expense bottom line of profit and loss statements.
  • Participate in interviewing and selection process for team members; conduct employee counseling sessions and disciplinary sessions; participate and recommend action regarding all other associate issues.
  • Write performance appraisals, conduct performance evaluations, and establish and monitor individual and team goals in conjunction with AAA Club Alliance's strategic and business plans.
  • Supervise driver activities, provide coaching and training; maintain time records and staff schedules.
  • Coordinate with RA Dispatch and Training to ensure day to day business decisions are in line with division objectives.
  • Ensure that vehicles assigned to fleet are maintained in safe operating condition and that operating systems function as designed by the manufacturer and that routine maintenance schedules are adhered to and maintained.
  • Ensure that all Federal, State, Local, regulations and Company policies and department guidelines are adhered to.
  • Handle difficult or escalated customer situations; respond promptly to customer needs; respond to requests for service and assistance; meet commitments and build/maintain positive work relationships with co-workers, other company associates and the public.
  • Investigate and resolve claims including, but not limited to, service delays, operator demeanor, service charges, mechanical repairs and vehicle damage from AAA Members and customers, ensuring all such issues are handled promptly in accordance with corporate and AAA standards.
  • Ensure safety procedures are followed and appropriate safety standards are met; maintain safe working conditions; order safety equipment as directed.
  • In conjunction with the Fleet Manager and Corporate Risk Manager, investigate accidents and injuries; initiate preventative measures. Ensure all incidents are appropriately documented.
  • Identify and recognize unsafe conditions or work practices and report accordingly.
  • Oversee the accounts payable & receivable functions in accordance with company policies and business line guidelines.
  • Implement and assist with the development of the Fleet Services work plan; assign work activities and projects; monitor work flows; review and evaluate work product, methods and procedures.
  • Perform analyses to maintain and improve cost effective utilization of resources.
  • Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for staffing, equipment, materials and supplies; monitor and control expenditures.
  • Respond to Roadside Assistance service requests and provide emergency services and/or towing for AAA members and customers in a prompt, professional, courteous and safe manner.
  • May schedule or perform repairs, preventive and routine maintenance and emergency/unscheduled maintenance tasks.

Full time Associates are offered a comprehensive benefits package that includes:
  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
  • And MORE! Check out our Benefits Page for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Fleet

What AAA Club Alliance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply