Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Weâre urgently seeking a decisive, hands-on Accounting Manager to take command of daily accounting operations and lead a high-performing team across A/P, A/R, collections, and payroll. This role ...
Weâre urgently seeking a decisive, hands-on Accounting Manager to take command of daily accounting operations and lead a high-performing team across A/P, A/R, collections, and payroll. This role ...
Accounting Manager
Garden Grove, CA · On-site
Weâre urgently seeking a decisive, hands-on Accounting Manager to take command of daily accounting operations and lead a high-performing team across A/P, A/R, collections, and payroll. This role ...
Accounting Manager
Garden Grove, CA · On-site
Weâre urgently seeking a decisive, hands-on Accounting Manager to take command of daily accounting operations and lead a high-performing team across A/P, A/R, collections, and payroll. This role ...
Case Administrator
Whittier, CA · On-site
$70K - $75K/yr
A.R.E-giver and join our crew ? Do you connect with the following concepts? * C ompassionate; you ... Three years of supervisory/management experience, * A current driver's license and California ...
Quick apply
Case Administrator
Whittier, CA · On-site
$70K - $75K/yr
A.R.E-giver and join our crew ? Do you connect with the following concepts? * C ompassionate; you ... Three years of supervisory/management experience, * A current driver's license and California ...
Legal Secretary
Cerritos, CA · On-site
$45K - $62K/yr
Must h a ve knowl e d g e o f MS O f fi c e S ui t e whi c h i n c ludes W o r d, E x ce l, P o w e rPoint * Kno w le d g e of d o c ument man a g e ment s y stems su c h a s I Manage * Abil i t y to ...
Legal Secretary
Cerritos, CA · On-site
$45K - $62K/yr
Must h a ve knowl e d g e o f MS O f fi c e S ui t e whi c h i n c ludes W o r d, E x ce l, P o w e rPoint * Kno w le d g e of d o c ument man a g e ment s y stems su c h a s I Manage * Abil i t y to ...
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Event Planning & Marketing Intern
Long Beach, CA · On-site
$18.47/hr
Manage content and schedule updates on event websites and app. * Help coordinate speaker and ... A.R.). As one of the largest state trade organizations in the United States, C.A.R. provides ...
Quick apply
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Event Planning & Marketing Intern
Long Beach, CA · On-site
$18.47/hr
Manage content and schedule updates on event websites and app. * Help coordinate speaker and ... A.R.). As one of the largest state trade organizations in the United States, C.A.R. provides ...
Assistant Branch Manager
Orange, CA · On-site
$70K - $79K/yr
A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to ... Ability to multitask and manage multiple projects at once. * Professional and effective ...
Assistant Branch Manager
Orange, CA · On-site
$70K - $79K/yr
A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to ... Ability to multitask and manage multiple projects at once. * Professional and effective ...
Assistant Branch Manager
Orange, CA · On-site
$70K - $94K/hr
A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to ... Ability to multitask and manage multiple projects at once. * Professional and effective ...
Assistant Branch Manager
Orange, CA · On-site
$70K - $94K/hr
A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to ... Ability to multitask and manage multiple projects at once. * Professional and effective ...
Assistant Branch Manager
$70K - $79K/yr
A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to ... Ability to multitask and manage multiple projects at once. * Professional and effective ...
Assistant Branch Manager
$70K - $79K/yr
A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to ... Ability to multitask and manage multiple projects at once. * Professional and effective ...
Marketing Campaign Manager
Anaheim, CA · Hybrid
$90K - $142K/yr
A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to ... Bachelor's degree, Project Management Certification or equivalent experience. Skills and Abilities
Marketing Campaign Manager
Anaheim, CA · Hybrid
$90K - $142K/yr
A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to ... Bachelor's degree, Project Management Certification or equivalent experience. Skills and Abilities
Assistant Manager - Cost Assurance
Irvine, CA · On-site
$86K - $96K/yr
This person will ensure policies and procedures (P&P's) are adhered for both A/P and A/R. The Assistant Manager - Cost Assurance will also support the Manager manage departmental projects to improve ...
Assistant Manager - Cost Assurance
Irvine, CA · On-site
$86K - $96K/yr
This person will ensure policies and procedures (P&P's) are adhered for both A/P and A/R. The Assistant Manager - Cost Assurance will also support the Manager manage departmental projects to improve ...
Assistant Manager - Cost Assurance
Irvine, CA · On-site
$86K - $96K/yr
This person will ensure policies and procedures (P&P's) are adhered for both A/P and A/R. The Assistant Manager - Cost Assurance will also support the Manager manage departmental projects to improve ...
Assistant Manager - Cost Assurance
Irvine, CA · On-site
$86K - $96K/yr
This person will ensure policies and procedures (P&P's) are adhered for both A/P and A/R. The Assistant Manager - Cost Assurance will also support the Manager manage departmental projects to improve ...
Major Medical Collector HYBRID
Irvine, CA · On-site
$21 - $33.15/hr
Review and reconcile Accounts Receivable (A/R) reports to track and manage outstanding balances. * Participate in productivity calls to provide updates on collection status and goals. * Submit ...
Quick apply
Major Medical Collector HYBRID
Irvine, CA · On-site
$21 - $33.15/hr
Review and reconcile Accounts Receivable (A/R) reports to track and manage outstanding balances. * Participate in productivity calls to provide updates on collection status and goals. * Submit ...
Major Medical Collector HYBRID
Irvine, CA · On-site
$21 - $33.15/hr
Review and reconcile Accounts Receivable (A/R) reports to track and manage outstanding balances. * Participate in productivity calls to provide updates on collection status and goals. * Submit ...
Quick apply
Major Medical Collector HYBRID
Irvine, CA · On-site
$21 - $33.15/hr
Review and reconcile Accounts Receivable (A/R) reports to track and manage outstanding balances. * Participate in productivity calls to provide updates on collection status and goals. * Submit ...
Accounting Manager
Irvine, CA · Hybrid
$90K - $120K/yr
Oversee day-to-day accounting operations, including billing, A/R, A/P, general ledger, cost accounting, inventory, and revenue recognition * Support and manage month-end and year-end close processes
Quick apply
Accounting Manager
Irvine, CA · Hybrid
$90K - $120K/yr
Oversee day-to-day accounting operations, including billing, A/R, A/P, general ledger, cost accounting, inventory, and revenue recognition * Support and manage month-end and year-end close processes
Accounting Manager
Irvine, CA · On-site
$90K - $120K/yr
Oversee day-to-day accounting operations, including billing, A/R, A/P, general ledger, cost accounting, inventory, and revenue recognition * Support and manage month-end and year-end close processes
Accounting Manager
Irvine, CA · On-site
$90K - $120K/yr
Oversee day-to-day accounting operations, including billing, A/R, A/P, general ledger, cost accounting, inventory, and revenue recognition * Support and manage month-end and year-end close processes
Accounting Manager
Irvine, CA · On-site
$90K - $120K/yr
Oversee day-to-day accounting operations, including billing, A/R, A/P, general ledger, cost accounting, inventory, and revenue recognition * Support and manage month-end and year-end close processes
Accounting Manager
Irvine, CA · On-site
$90K - $120K/yr
Oversee day-to-day accounting operations, including billing, A/R, A/P, general ledger, cost accounting, inventory, and revenue recognition * Support and manage month-end and year-end close processes
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PROGRAM MANAGER - MANUFACTURING
Brea, CA · On-site
$19 - $21/hr
Works with site Lead PM to manage all program-related decisions and ensure alignment to the terms and conditions of the customers' contract (On-Time delivery, A/R, E&O material issues, PPV, credit ...
Quick apply
Be Seen First
PROGRAM MANAGER - MANUFACTURING
Brea, CA · On-site
$19 - $21/hr
Works with site Lead PM to manage all program-related decisions and ensure alignment to the terms and conditions of the customers' contract (On-Time delivery, A/R, E&O material issues, PPV, credit ...
Program Manager - 22236
Brea, CA · On-site
$67K - $85K/yr
Works with site Lead PM to manage all program-related decisions and ensure alignment to the terms and conditions of the customers' contract (On-Time delivery, A/R, E&O material issues, PPV, credit ...
New
Quick apply
Program Manager - 22236
Brea, CA · On-site
$67K - $85K/yr
Works with site Lead PM to manage all program-related decisions and ensure alignment to the terms and conditions of the customers' contract (On-Time delivery, A/R, E&O material issues, PPV, credit ...
New
Supplier Quality Engineer
Irvine, CA · On-site
Develop and execute Test Method Validation protocols (Gage R&R). * Manage engineering change ... Bachelor's degree in Engineering or a related fiel
Quick apply
Supplier Quality Engineer
Irvine, CA · On-site
Develop and execute Test Method Validation protocols (Gage R&R). * Manage engineering change ... Bachelor's degree in Engineering or a related fiel
A R Manager information
See Irvine, CA salary details
$40.3K - $47.6K
4% of jobs
$47.6K - $54.9K
8% of jobs
$54.9K - $62.2K
9% of jobs
$63.6K is the 25th percentile. Wages below this are outliers.
$62.2K - $69.5K
15% of jobs
The median wage is $76.1K / yr.
$69.5K - $76.8K
15% of jobs
$76.8K - $84.2K
14% of jobs
$90.3K is the 75th percentile. Wages above this are outliers.
$84.2K - $91.5K
12% of jobs
$91.5K - $98.8K
8% of jobs
$98.8K - $106.1K
6% of jobs
$106.1K - $113.4K
5% of jobs
$113.4K - $120.8K
3% of jobs
$40.3K
$80.1K
$120.8K
How much do a r manager jobs pay per year?
As of Jun 10, 2026, the average yearly pay for a r manager in Irvine, CA is $80,087.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $93,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as an Accounts Receivable (A/R) Manager, and why are they important?
To thrive as an A/R Manager, you need strong financial acumen, attention to detail, and experience with accounting principles, typically supported by a degree in finance or accounting. Familiarity with accounting software like SAP, Oracle, or QuickBooks, as well as proficiency in Excel, is essential, and some employers may require certifications such as CMA or CPA. Excellent communication, problem-solving, and leadership skills help A/R Managers effectively resolve discrepancies and lead their teams. These skills ensure accurate cash flow management, timely collections, and robust financial operations for the business.
What are A R Managers?
A R Managers, or Accounts Receivable Managers, are professionals responsible for overseeing a company's incoming payments and managing the accounts receivable department. They ensure that invoices are issued accurately and payments are collected on time, helping to maintain the company's cash flow. Their duties include setting credit policies, monitoring aging accounts, resolving payment disputes, and leading a team of accounts receivable specialists. A R Managers play a crucial role in minimizing bad debts and supporting the financial health of the organization.
What is the difference between A R Manager vs Accounts Payable Specialist?
| Aspect | A R Manager | Accounts Payable Specialist |
|---|---|---|
| Credentials | Bachelor's degree in finance, accounting, or related field; CPA or CMA preferred | High school diploma or associate's degree; accounting certifications are a plus |
| Work Environment | Office setting, overseeing accounts receivable processes | Office environment, handling invoice processing and payments |
| Industry Usage | Used across industries with large sales operations | Common in retail, manufacturing, and service industries |
| Primary Focus | Managing incoming payments, credit control, and collections | Processing outgoing payments, invoice verification, and vendor relations |
The main difference between an A R Manager and an Accounts Payable Specialist lies in their focus areas. The A R Manager oversees incoming payments and credit management, while the Accounts Payable Specialist handles outgoing payments and invoice processing. Both roles require accounting knowledge but differ in scope and responsibilities.
How does an Accounts Receivable (A/R) Manager typically collaborate with other departments to ensure timely collections?
An A/R Manager works closely with sales, customer service, and finance teams to streamline the collections process and resolve payment issues. They often coordinate with sales to clarify contract terms and address disputes that may delay payments, while partnering with customer service to handle client concerns professionally. Effective communication and cross-departmental meetings are common practices to ensure alignment on accounts, helping to maintain healthy cash flow and positive client relationships.
What are the most commonly searched types of A R jobs in Irvine, CA? The most popular types of A R jobs in Irvine, CA are:
What are popular job titles related to A R Manager jobs in Irvine, CA? For A R Manager jobs in Irvine, CA, the most frequently searched job titles are:
What job categories do people searching A R Manager jobs in Irvine, CA look for? The top searched job categories for A R Manager jobs in Irvine, CA are:
What cities near Irvine, CA are hiring for A R Manager jobs? Cities near Irvine, CA with the most A R Manager job openings:
Other
Posted 16 days ago
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
58th of 138 rated financial services
Job description
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicab...