Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
A.R.E. System (Celebrate, Appreciate, Recognize, Engage) * Hold Team Members Accountable for policy violations Care for Business: * Execute all VSBL systems * Champion restaurant mission, vision and ...
A.R.E. System (Celebrate, Appreciate, Recognize, Engage) * Hold Team Members Accountable for policy violations Care for Business: * Execute all VSBL systems * Champion restaurant mission, vision and ...
A.R.E. System (Celebrate, Appreciate, Recognize, Engage) * Hold Team Members Accountable for policy violations Care for Business: * Execute all VSBL systems * Champion restaurant mission, vision and ...
Quick apply
A.R.E. System (Celebrate, Appreciate, Recognize, Engage) * Hold Team Members Accountable for policy violations Care for Business: * Execute all VSBL systems * Champion restaurant mission, vision and ...
Commercial Account Manager - (Remote, USA)
Austin, TX · On-site +1
Join our Sales Team as a Commercial Account Manager and help bridge the gap between SMB and ... Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all ...
Commercial Account Manager - (Remote, USA)
Austin, TX · On-site +1
Join our Sales Team as a Commercial Account Manager and help bridge the gap between SMB and ... Join c-a-r-e and lead change initiatives together with us! In compliance with federal law, all ...
Develops and implements processes and systems in the Business Office to manage billing, collections (A/R), accounts payable (A/P), patient trust, liability notices, general ledger functions, business ...
Quick apply
Develops and implements processes and systems in the Business Office to manage billing, collections (A/R), accounts payable (A/P), patient trust, liability notices, general ledger functions, business ...
Revenue Cycle Manager
Austin, TX · On-site
$70K - $80K/yr
Responsible for managing the operations of Appeals, Payment Posting, Collections, and Financial ... Works collaboratively with leadership to keep Accounts Receivable (A/R) within organizational ...
Revenue Cycle Manager
Austin, TX · On-site
$70K - $80K/yr
Responsible for managing the operations of Appeals, Payment Posting, Collections, and Financial ... Works collaboratively with leadership to keep Accounts Receivable (A/R) within organizational ...
Ideally, you will also have: - UFSM, JEDI, SAFARI, E-2, and Excel proficiency. - Budgeting Cycle Management. - Financial Management. - Accounts payable (A/P) and Accounts receivable (A/R) management ...
Ideally, you will also have: - UFSM, JEDI, SAFARI, E-2, and Excel proficiency. - Budgeting Cycle Management. - Financial Management. - Accounts payable (A/P) and Accounts receivable (A/R) management ...
Senior Accounting Technician
Austin, TX · On-site
Ideally, you will also have: - UFSM, JEDI, SAFARI, E-2, and Excel proficiency. - Budgeting Cycle Management. - Financial Management. - Accounts payable (A/P) and Accounts receivable (A/R) management ...
Quick apply
Senior Accounting Technician
Austin, TX · On-site
Ideally, you will also have: - UFSM, JEDI, SAFARI, E-2, and Excel proficiency. - Budgeting Cycle Management. - Financial Management. - Accounts payable (A/P) and Accounts receivable (A/R) management ...
Revenue Cycle Manager
Austin, TX · On-site
$70K - $80K/yr
Responsible for managing the operations of Appeals, Payment Posting, Collections, and Financial ... Works collaboratively with leadership to keep Accounts Receivable (A/R) within organizational ...
Revenue Cycle Manager
Austin, TX · On-site
$70K - $80K/yr
Responsible for managing the operations of Appeals, Payment Posting, Collections, and Financial ... Works collaboratively with leadership to keep Accounts Receivable (A/R) within organizational ...
Revenue Cycle Manager
Austin, TX · On-site
$70K - $80K/yr
Responsible for managing the operations of Appeals, Payment Posting, Collections, and Financial ... Works collaboratively with leadership to keep Accounts Receivable (A/R) within organizational ...
Quick apply
Revenue Cycle Manager
Austin, TX · On-site
$70K - $80K/yr
Responsible for managing the operations of Appeals, Payment Posting, Collections, and Financial ... Works collaboratively with leadership to keep Accounts Receivable (A/R) within organizational ...
Controller
Austin, TX · On-site
$170K - $180K/yr
Boom is building a suite of rental financial services for renters and property managers, including ... Design and deploy AI agents for A/R, A/P, and reconciliation workflows - building automations that ...
Controller
Austin, TX · On-site
$170K - $180K/yr
Boom is building a suite of rental financial services for renters and property managers, including ... Design and deploy AI agents for A/R, A/P, and reconciliation workflows - building automations that ...
Senior Accountant - Operational Finance
$72K - $90K/yr
Ensure client contractual requirements are met for billing and A/R, includes client contract ... Manage A/P for vendor invoice processing, ensure proper sales and use tax and keep accounts up to ...
Senior Accountant - Operational Finance
$72K - $90K/yr
Ensure client contractual requirements are met for billing and A/R, includes client contract ... Manage A/P for vendor invoice processing, ensure proper sales and use tax and keep accounts up to ...
Senior Accountant - Operational Finance
Austin, TX · On-site
$72K - $90K/yr
Ensure client contractual requirements are met for billing and A/R, includes client contract ... Manage A/P for vendor invoice processing, ensure proper sales and use tax and keep accounts up to ...
Senior Accountant - Operational Finance
Austin, TX · On-site
$72K - $90K/yr
Ensure client contractual requirements are met for billing and A/R, includes client contract ... Manage A/P for vendor invoice processing, ensure proper sales and use tax and keep accounts up to ...
Environmental Project Manager
Austin, TX · On-site
$70K - $105K/yr
D.A.R ). JOB RESPONSIBILITIES for the Environmental/ Remediation Project Manager : * Remediation Project Manager visits new assignments/jobs, interfaces with the client, and sells the job * Scopes ...
Environmental Project Manager
Austin, TX · On-site
$70K - $105K/yr
D.A.R ). JOB RESPONSIBILITIES for the Environmental/ Remediation Project Manager : * Remediation Project Manager visits new assignments/jobs, interfaces with the client, and sells the job * Scopes ...
Environmental Project Manager
Austin, TX · On-site
D.A.R ). JOB RESPONSIBILITIES for the Environmental/ Remediation Project Manager : * Remediation Project Manager visits new assignments/jobs, interfaces with the client, and sells the job * Scopes ...
Environmental Project Manager
Austin, TX · On-site
D.A.R ). JOB RESPONSIBILITIES for the Environmental/ Remediation Project Manager : * Remediation Project Manager visits new assignments/jobs, interfaces with the client, and sells the job * Scopes ...
R&I Managed Services Deals Desk Senior Manager
$91K - $321K/yr
Industry/Sector Not Applicable Specialism IFS - Risk & Quality (R&Q) Management Level Senior ... As a Senior Manager, you will leverage your skills and network to deliver quality results ...
New
R&I Managed Services Deals Desk Senior Manager
$91K - $321K/yr
Industry/Sector Not Applicable Specialism IFS - Risk & Quality (R&Q) Management Level Senior ... As a Senior Manager, you will leverage your skills and network to deliver quality results ...
New
Project Manager, Municipal
San Marcos, TX · On-site
... A/R) report and staff utilization. Discuss staff utilization with the Senior Project Manager(s ... Prepare scope of work (SOW), Levels of Effort (LOE) and schedules for projects. Identify out of ...
New
Project Manager, Municipal
San Marcos, TX · On-site
... A/R) report and staff utilization. Discuss staff utilization with the Senior Project Manager(s ... Prepare scope of work (SOW), Levels of Effort (LOE) and schedules for projects. Identify out of ...
New
Project Manager, Municipal
San Marcos, TX · On-site
RESPONSIBILITIES 1. Financial Management //Utilize weekly budget report and project report to monitor progress on projects, review of accounts receivable (A/R) report and staff utilization. Discuss ...
New
Quick apply
Project Manager, Municipal
San Marcos, TX · On-site
RESPONSIBILITIES 1. Financial Management //Utilize weekly budget report and project report to monitor progress on projects, review of accounts receivable (A/R) report and staff utilization. Discuss ...
New
... A/R) report and staff utilization. Discuss staff utilization with the Senior Project Manager(s ... Prepare scope of work (SOW), Levels of Effort (LOE) and schedules for projects. Identify out of ...
New
... A/R) report and staff utilization. Discuss staff utilization with the Senior Project Manager(s ... Prepare scope of work (SOW), Levels of Effort (LOE) and schedules for projects. Identify out of ...
New
Works closely with the Emergency Service Partners' management support teams to facilitate a ... R.R.T. (the American Registry of Radiologic Technologists) * Must maintain current MRT registry ...
Works closely with the Emergency Service Partners' management support teams to facilitate a ... R.R.T. (the American Registry of Radiologic Technologists) * Must maintain current MRT registry ...
A R Manager information
See Austin, TX salary details
$37.2K - $43.9K
4% of jobs
$43.9K - $50.7K
8% of jobs
$50.7K - $57.4K
9% of jobs
$58.8K is the 25th percentile. Wages below this are outliers.
$57.4K - $64.2K
15% of jobs
The median wage is $70.2K / yr.
$64.2K - $71K
15% of jobs
$71K - $77.7K
14% of jobs
$83.4K is the 75th percentile. Wages above this are outliers.
$77.7K - $84.5K
12% of jobs
$84.5K - $91.2K
8% of jobs
$91.2K - $98K
6% of jobs
$98K - $104.8K
5% of jobs
$104.8K - $111.5K
3% of jobs
$37.2K
$74K
$111.5K
How much do a r manager jobs pay per year?
What are the key skills and qualifications needed to thrive as an Accounts Receivable (A/R) Manager, and why are they important?
What are A R Managers?
What job makes $10,000 a month without a degree?
What is the difference between A R Manager vs Accounts Payable Specialist?
| Aspect | A R Manager | Accounts Payable Specialist |
|---|---|---|
| Credentials | Bachelor's degree in finance, accounting, or related field; CPA or CMA preferred | High school diploma or associate's degree; accounting certifications are a plus |
| Work Environment | Office setting, overseeing accounts receivable processes | Office environment, handling invoice processing and payments |
| Industry Usage | Used across industries with large sales operations | Common in retail, manufacturing, and service industries |
| Primary Focus | Managing incoming payments, credit control, and collections | Processing outgoing payments, invoice verification, and vendor relations |
The main difference between an A R Manager and an Accounts Payable Specialist lies in their focus areas. The A R Manager oversees incoming payments and credit management, while the Accounts Payable Specialist handles outgoing payments and invoice processing. Both roles require accounting knowledge but differ in scope and responsibilities.
What is the role of an AR manager?
How does an Accounts Receivable (A/R) Manager typically collaborate with other departments to ensure timely collections?
How much do AR managers make?
What do AR managers do?
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
57th of 139 rated financial services
Job description
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicab...