Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation Our Deloitte ... We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ...
Office Manager
Storm Lake, IA · On-site
... P, A/R, collections, trade, payroll, personnel administration, filing systems, requisition of ... for management · Perform and maintain HR functions and files EXPERIENCE Must have computer ...
Quick apply
Office Manager
Storm Lake, IA · On-site
... P, A/R, collections, trade, payroll, personnel administration, filing systems, requisition of ... for management · Perform and maintain HR functions and files EXPERIENCE Must have computer ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. as a Radiologic Technologist. * Certified and holds current registration with the A.R.R.T ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. as a Radiologic Technologist. * Certified and holds current registration with the A.R.R.T ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. as a Radiologic Technologist. * Certified and holds current registration with the A.R.R.T ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. as a Radiologic Technologist. * Certified and holds current registration with the A.R.R.T ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. as a Radiologic Technologist. * Certified and holds current registration with the A.R.R.T ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. as a Radiologic Technologist. * Certified and holds current registration with the A.R.R.T ...
Property Manager
West Des Moines, IA · On-site
Manages Multi-Family location by performing the following duties personally or through other ... At R&R, a career is more than just a job - it's a calling to live up to our company's mission and ...
Quick apply
Property Manager
West Des Moines, IA · On-site
Manages Multi-Family location by performing the following duties personally or through other ... At R&R, a career is more than just a job - it's a calling to live up to our company's mission and ...
Position Overview The Business Office Manager works closely with the facility team and the regional ... Billing & collections (A/R) * Accounts payable (A/P) * Liability notices * General ledger functions
Quick apply
Position Overview The Business Office Manager works closely with the facility team and the regional ... Billing & collections (A/R) * Accounts payable (A/P) * Liability notices * General ledger functions
Assistant Branch Manager
Davenport, IA · On-site
$21 - $23/hr
Summary/Objective At R.I.A. Federal Credit Union , the primary focus of the Assistant Branch Manager is to improve the financial well-being of our members. This is accomplished through:
Assistant Branch Manager
Davenport, IA · On-site
$21 - $23/hr
Summary/Objective At R.I.A. Federal Credit Union , the primary focus of the Assistant Branch Manager is to improve the financial well-being of our members. This is accomplished through:
Architectural Manager
West Des Moines, IA · On-site
$100K - $130K/yr
What You'll Do As our Architectural Manager, you'll play a key role in shaping R&R's built ... environment--from early visioning through construction. You'll lead design efforts, collaborate ...
Quick apply
Architectural Manager
West Des Moines, IA · On-site
$100K - $130K/yr
What You'll Do As our Architectural Manager, you'll play a key role in shaping R&R's built ... environment--from early visioning through construction. You'll lead design efforts, collaborate ...
Architectural Manager
West Des Moines, IA · On-site
$100K - $130K/yr
What You'll Do As our Architectural Manager, you'll play a key role in shaping R&R's built ... environment--from early visioning through construction. You'll lead design efforts, collaborate ...
Quick apply
Architectural Manager
West Des Moines, IA · On-site
$100K - $130K/yr
What You'll Do As our Architectural Manager, you'll play a key role in shaping R&R's built ... environment--from early visioning through construction. You'll lead design efforts, collaborate ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. in MRI. Experience: * 1-2 years of Radiology experience in the hospital environment ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. in MRI. Experience: * 1-2 years of Radiology experience in the hospital environment ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. in MRI. Experience: * 1-2 years of Radiology experience in the hospital environment ...
... is a Diagnostic Radiographer, who under the direction of the Imaging Services Clinical Manager or ... R.R.T. in MRI. Experience: * 1-2 years of Radiology experience in the hospital environment ...
Customer Service Rep
Cedar Falls, IA · On-site
$20 - $24/hr
... Managers with construction support needs and assist with ordering materials as directed * Process the billing for the branch which includes A/R, A/P and collections * Complete, process and file ...
Customer Service Rep
Cedar Falls, IA · On-site
$20 - $24/hr
... Managers with construction support needs and assist with ordering materials as directed * Process the billing for the branch which includes A/R, A/P and collections * Complete, process and file ...
Construction Project Manager/Engineer
West Des Moines, IA · On-site
$63.30K - $81.20K/yr
This position will work closely with project managers, architects, and subcontractors to ensure ... At R&R, a career is more than just a job - it's a calling to live up to our company's mission and ...
Quick apply
Construction Project Manager/Engineer
West Des Moines, IA · On-site
$63.30K - $81.20K/yr
This position will work closely with project managers, architects, and subcontractors to ensure ... At R&R, a career is more than just a job - it's a calling to live up to our company's mission and ...
Are you an experienced Manager or Supervisor of Healthcare Billing and Revenue Cycle functions ... Advanced knowledge of healthcare A/R, collections, insurance, appeals and understanding of payor ...
Are you an experienced Manager or Supervisor of Healthcare Billing and Revenue Cycle functions ... Advanced knowledge of healthcare A/R, collections, insurance, appeals and understanding of payor ...
Branch Manager
De Soto, IA · On-site
The Branch Manager holds full accountability for the strategic development and operational ... A.R.T. goals aligned with organizational objectives and core values. Develops structured action ...
Branch Manager
De Soto, IA · On-site
The Branch Manager holds full accountability for the strategic development and operational ... A.R.T. goals aligned with organizational objectives and core values. Develops structured action ...
We offer a broad range of services, including primary care, urgent care, occupational health, and ... Manager or designee on duty * Adheres to infection control/safety guidelines and patient ...
We offer a broad range of services, including primary care, urgent care, occupational health, and ... Manager or designee on duty * Adheres to infection control/safety guidelines and patient ...
Description The Branch Manager holds full accountability for the strategic development and ... A.R.T. goals aligned with organizational objectives and core values. Develops structured action ...
Description The Branch Manager holds full accountability for the strategic development and ... A.R.T. goals aligned with organizational objectives and core values. Develops structured action ...
Radiologic Technologist (R.T.(R.) or LMRT)
Newton, IA · On-site
$30 - $35/hr
Quick Visit Urgent Care offers a great working environment where patient care is at the forefront ... Manager or designee on duty * Adheres to infection control/safety guidelines and patient ...
Radiologic Technologist (R.T.(R.) or LMRT)
Newton, IA · On-site
$30 - $35/hr
Quick Visit Urgent Care offers a great working environment where patient care is at the forefront ... Manager or designee on duty * Adheres to infection control/safety guidelines and patient ...
Radiologic Technologist (R.T.(R.) or LMRT)
Fairfield, IA · On-site
$30 - $35/hr
Quick Visit Urgent Care offers a great working environment where patient care is at the forefront ... Manager or designee on duty * Adheres to infection control/safety guidelines and patient ...
Quick apply
Radiologic Technologist (R.T.(R.) or LMRT)
Fairfield, IA · On-site
$30 - $35/hr
Quick Visit Urgent Care offers a great working environment where patient care is at the forefront ... Manager or designee on duty * Adheres to infection control/safety guidelines and patient ...
A R Manager information
See Iowa salary details
$21.6K - $28.4K
4% of jobs
$28.4K - $35.2K
10% of jobs
$40.7K is the 25th percentile. Wages below this are outliers.
$35.2K - $42K
14% of jobs
$42K - $48.8K
16% of jobs
The median wage is $54.6K / yr.
$48.8K - $55.5K
7% of jobs
$55.5K - $62.3K
10% of jobs
$65.7K is the 75th percentile. Wages above this are outliers.
$62.3K - $69.1K
29% of jobs
$69.1K - $75.9K
4% of jobs
$75.9K - $82.7K
3% of jobs
$82.7K - $89.5K
1% of jobs
$89.5K - $96.3K
2% of jobs
$21.6K
$57.6K
$96.3K
How much do a r manager jobs pay per year?
What are the key skills and qualifications needed to thrive as an Accounts Receivable (A/R) Manager, and why are they important?
How does an Accounts Receivable (A/R) Manager typically collaborate with other departments to ensure timely collections?
What are A R Managers?
What is the difference between A R Manager vs Accounts Payable Specialist?
| Aspect | A R Manager | Accounts Payable Specialist |
|---|---|---|
| Credentials | Bachelor's degree in finance, accounting, or related field; CPA or CMA preferred | High school diploma or associate's degree; accounting certifications are a plus |
| Work Environment | Office setting, overseeing accounts receivable processes | Office environment, handling invoice processing and payments |
| Industry Usage | Used across industries with large sales operations | Common in retail, manufacturing, and service industries |
| Primary Focus | Managing incoming payments, credit control, and collections | Processing outgoing payments, invoice verification, and vendor relations |
The main difference between an A R Manager and an Accounts Payable Specialist lies in their focus areas. The A R Manager oversees incoming payments and credit management, while the Accounts Payable Specialist handles outgoing payments and invoice processing. Both roles require accounting knowledge but differ in scope and responsibilities.
- Accounts Receivable Parttime
- In Accounts Receivable
- Accounting
- Cash Application Specialist Accounts Receivable
- Top Accounts Receivable Near
- Account Payable Associate
- Accounts Payable Receivable Assistant
- Accounts Receivable No Degree
- Accounts Payable Accounts Receivable Associate
- Account Receivable Assistant

Other
Posted 4 days ago
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
59th of 138 rated financial services
Job description
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,000 to $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Contact Center Operations and Transformation, PU&R, Manager, Functional Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. You will work at the intersection of business transformation, operations, technology, and AI, helping clients assess current-state service models, define future-state capabilities, and implement solutions that improve performance and reduce cost.
You will advise clients on a range of customer operations priorities, including contact center transformation, digital channel enablement, operating model redesign, workforce optimization, service personalization, and AI-powered service innovation. This role requires a leader who can move seamlessly from executive-level discussions to detailed problem-solving, solution design, and delivery execution.
Key responsibilities include:
- Leading contact center operations and transformation engagements for Power, Utilities & Renewables clients
- Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics
- Designing future-state operating models that improve efficiency, scalability, resiliency, service quality, and customer satisfaction
- Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and workforce optimization
- Helping clients use AI, analytics, and customer data to improve service performance, personalize interactions, reduce handle time, increase containment, improve first-contact resolution, and support better decision-making
- Supporting the design and implementation of contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service platforms
- Leading digital service transformation efforts to modernize customer engagement across contact center, digital, and assisted-service channels
- Managing multiple teams and workstreams, while driving high-quality delivery, measurable client impact, and strong team performance
- Building trusted client relationships and collaborating across Deloitte's cross-functional teams, including operations, technology, AI, data, industry, and delivery specialists, to deliver integrated solutions
- Coaching junior team members, contributing to team development, and supporting Deloitte's collaborative, client-focused culture
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- 8+ years of relevant experience in contact center operations, customer service transformation, or management consulting/advisory, including significant experience focused on contact center strategy, operations, and transformation engagements
- 4+ years of experience leading multiple project teams and workstreams simultaneously, with responsibility for delivery quality, team performance, and client outcomes
- 2+ years of experience serving Power, Utilities & Renewables clients, with an understanding of customer operations, service environments, and industry-specific business challenges
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience working in, leading, or advising large-scale contact center environments supporting 500+ agents.
- Experience with contact center and customer service technologies, including CCaaS, CRM, workforce management, quality management, knowledge management, analytics, and AI-enabled service tools.
- Experience leveraging AI, automation, digital self-service, analytics, and personalization capabilities to improve customer service performance and reduce operating costs.
- Experience with Salesforce.
- Experience with Genesys, Five9, NICE, AWS, or similar cloud-based contact center and customer service platforms.
- Experience developing business cases, transformation roadmaps, operating models, performance improvement plans, and value realization frameworks.
- PMP, Six Sigma, Lean, Agile, or related certificationli>
- Master of Business Administration or other relevant advanced degree.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicab...